After a power outage, our refrigerator suddenly stopped working. I called Buzz's Used Appliances to see if they could help, and I'm so glad I did. They were incredibly helpful and quick to come out and take a look at the fridge. They explained what they believed the issue was and ordered the needed part right away. As soon as the part arrived, they came out the very same day to fix it. The whole process was smooth, fast, and stress-free. We are beyond pleased with the excellent customer service, quick response time, and professionalism. I highly recommend Buzz's Used Appliances to anyone needing appliance repair! read more

Worked on my refrigerator, cleaned everything on the back. Did a great job and reasonably price. Would use again read more

Buzz Appliances have been in Simi at the same location for 38+ years. Businesses do not last long in Simi unless they are good businesses. Kim, John, and Eugene have worked on, and replaced my family's appliances over the years, and deserving of my 5 star rating. I trust them! read more

Always helpful. If you need your appliance fixed or replaced this is the place to go. In home repairs from this family owned and run business are awesome and affordable. read more

Found what the problem was and had to fixed it in less than an hour. This shop it amazing and so are the people. read more

Thank you John for fixing our fridge!! I highly recommend this company. Fair, honest and professional! Will most definitely be calling them again if I have any other issues with my appliances. So lucky we found you guys! read more

Buzzes has been in this town. It seems like for 40 years. We just use them again last month for a freezer. They came out within an hour. They ordered the part and the next day installed it and the freezer was back up and running. Their prices were 50% of what the people in the valley charged. I know who I'm gonna stick with for appliance repair. And the people are very pleasant to deal with. It's nice to give business to a local company, especially when they're very competent and honest and reasonably priced. I would try them out and recommend them to anybody. read more

Buzz Appliance is a fantastic little store, a real gem in Simi Valley. I bought a used washer and dryer from them at a very reasonable price and it is still working incredibly well three years later. I had a problem with a refrigerator freezer that I did not purchase from them and John came out and repaired it at an unbelievably reasonable price and then came back out to replace another part when the fan went out and did it on a moments notice again for a very reasonable amount. I cannot say enough about how great this store and their people are. Go to Buzz Appliance or have them fix your items you'll be happy you did. read more

This is a five-star service. I had a freezer that was leaking and going into my fridge, and it was creating a huge puddle. I thought of the possibility that it was time for a new refrigerator. I wanted to reach out to a few appliance places to get an estimate to possibly fix it but I was hesitant thinking the cost may be as much as a small refrigerator that I can just buy. John came by and was determined to fix the problem. Keep in mind with these types of services sometimes you have to try different things in order to fix the issue. He tried something the first time, it did not work, tried something the second time and it did not work. He assured me that he does not mind coming and make sure its fixed with no extra charge of what I already paid and if he can't figure it out I would get a full refund. After one more time he finally found the culprit and I have had no issues since. He ensured me to call him at anytime if there is any further issues. He basically came day by day to stop by to make sure the issue was 100% resolved. read more

I want to let everyone know that I highly recommend Buzz's Appliances we have purchased several washers and dryers from them, the appliances were worth the money that we paid..I love how they deliver and take the old one and they set the new appliance up. Buzz. and his son are very professional and trustworthy and down to earth. read more

LG refrigerator not cooling... called at 9am and John was at our door at noon the same day! He diagnosed and completed the repair in 30 minutes. Outstanding service and very affordable... saved us thousands of dollars pursuing a replacement refrigerator! Can't recommend their repair service strongly enough! read more

I called at 9:45 this morning at my wit's end with a broken dryer and by 1pm, it was fixed! I was extremely impressed. Great professionalism and value for the money. If I had known it would be so reasonably priced, I wouldn't have spent 4 hours trying to fix it myself! read more

Wow! After an exhaustive search for a reliable company to fix my dryer, I decided to take a chance with Buzz's, and boy, am I glad I did. John came out right on time, diagnosed the issue quickly, replaced the faulty part, and even took the time to vacuum around the dryer. John was very pleasant and a really nice guy, making the whole experience even better. And the best part? The price was VERY reasonable. While I hope that I won't need any more repairs in the near future, if the need arises, I will definitely be calling Buzz's again. read more

Great service. Quick to respond. Walter fixed our refrigerator (which was leaking water) And was very reasonable in price. I highly recommend them. read more

We are not fans of buying new appliances since most manufacturers nowadays sell items that seem to be designed with a very short expiration date, cannot be repaired, or you have to wait months for the parts to arrive. Not bringing more new junk into this world also makes sense and should be the common denominator that our society will never understand. We have purchased a refurbished refrigerator, a washer, and a dryer from this establishment, and their products work like new and last longer than the over priced items available in the marketplace. Highly recommended! read more

Solid service, Reliable machines. Buzz is my first stop. I highly recommend. Delivery and installation are part of his service.

Just had the owner son leave my house, how incredibly friendly and knowledgeable they are. On time, friendly explained everything showed me everything with the flashlight great family company great price will absolutely use them again. read more

Best service and after sales support ever. I highly recommend. They are my go to for appliances.

Great service. Fair pricing. No hard upselling. Options were offered to solve the issue. Thank you Buzz!

Eugene came out to repair my dryer. Very nice guy. Knowledgeable and honest. I highly recommend Buzz's appliance repair service

Able to get a used clothes dryer , at a very reasonable cost. Also they delivered and installed it. Highly recommend Buzz . Might be looking for a used washer in the near future , and will definitely go to Buzz. read more

I had a problem with my Samsung Fridge. Once in a while, it was leaking water. I called my plumber, and he said there was nothing wrong with the pipes. He advised me to call Buzz's Used Appliances. I called yesterday to ask someone to stop by, take a look and if it needs repairs. They came by today. The two reps opened up the freezer section and found the issue. They explained what they will do, the cost & try to prevent any future problems. The work was done within 30 minutes. Hopefully the problem is resolved. Only time will tell. It's great to see people who know what they're doing, who are professional, honest & trustworthy. They do the job for a reasonable price. They don't waste your time. I'm willing to try to fix the problem rather than buy a whole new a new fridge and freezer, which would be costly. I recommend Buzz's Used Appliances. read more

Awesome Service!!! I spoke with Eugene about my situation. I had an old washer and dryer, plus a refrigerator that wasn't blowing cold air and a problem with my new dryer. Eugene, offered to take my old washer and dryer (I gave it to them for free), the fridge wasn't worth repairing and we scheduled an appointment to find out why my new dryer was vibrating/rattling. Eugene didn't really find anything wrong other than, some dryer sheets that were in area inside the dryer that possibly could be the problem. Anyways, long story short, Dryer works quietly again and my old stuff isn't taking up space in my garage anymore. I told Eugene to expect me to be by to buy a fridge this week. So pleased with this company. I've already referred them to 3 of my other clients. read more

Bought a new USED dryer. Works great. Also had our washers agitator repaired. Very fast, reasonable Ann's friendly.

These guys are the best! They're honest, friendly and know what they're doing. They fixed my dryer and sold me a used washer that I love. If you call them you won't be sorry read more

I've been purchasing appliances from Buzz for over 20 years now and have had nothing but exceptional service each and every time. The prices are more than fair and they stand by their products. In most situations, the "older" appliances are far more reliable than the modern ones and Buzz and his team always make sure they are like new. Can't say enough good things about Buzz, and I have referred them to many people over the years, and their experiences are always positive as well. read more

So grateful to have found Buzz's Appliance. John was wonderful and I would HIGHLY RECOMMEND Buzz's appliance for ANY of your repair needs. Thank you for your prompt response and quality service read more

John came over to check out my washer that wasn't draining properly. Diagnosed the issue and was able to order the part and come back within 24 hours to fix the problem. It's been a month now and haven't had any further issues. The team was efficient and no funny business with price or time. I will absolutely one hundred percent recommend Buzz's Appliances to anyone! A great team to use in the future before calling manufacturers help line. Thanks again John and his team ! Happy New Year read more

Once again you guys rock , pump went out in washing machine, part was ordered, part came in 4 days later and was called that day for a prompt installation... another happy repeat customer read more

I scoured the phone directory for a repair service for my refrigerator ice maker. I got quotes of $1,000.00 down to $ 200.00. I wanted my ice maker fixed spend less than the "national debt" or told the ice maker had had it and needed to be replaced. John looked at the ice maker and said is $ 200.00 ok? I asked John how much more and John said that's the total unless I wanted to pay more. He said the only thing would be a brand new one if he could find it. I said no $200 is fine and when could he do the work? John said he needed a part, so was Tuesday ok. So Tuesday came and he was on time and serviced the ice maker and I have ice and water. if you use someone else you are wasting money and the professional service sitting here ready to do a quality job for a quality price. I have already given his name and number to my friends. Got a neighbor who spent $800.00 for the same problem. Steven LaLonde read more

I needed a fridge on short notice, and I had a tight budget. I looked at roughly 4-5 stores and found what I wanted for the best value to Buzz's (fairly large, top/bottom unit for $250, 8 y/o). 5 months after I got it, it stopped working one day. I called Buzz's Appliances for help, and they agreed to come out to my house. Ends up that there were so many ice deposits on the back of the freezer that the cold air wasn't getting into the fridge. It was likely because the freezer door was left ajar one night (it was very full). Some water might've melted and then been refrozen after the door was closed. Someone came out to my house the same day I called them, and they fixed it. It was an extensive effort to pick out all of the ice, but he didn't charge me anything. Then, a little over a week later, the freezer was keeping perfectly cold, but the fridge stopped working. This time it was because a fan went out that circulated the cold in the freezer with the fridge, likely due to the normal wear and tear it's had over the past 8 years. They replaced the fan, again for free. Someone was out here only one day after they were notified of the issue. They definitely stand behind their products, and they follow up far more quickly than most major companies do. I had to wait like 6 weeks for Macy's to send someone out to look at my mattress. I was very hesitant to buy used appliances because I assumed there would be no one to fall back on if something went wrong. Fortunately, I was very wrong. I'm sure there's a "warranty" period, as there's a limit to how long they should be expected to pay for things like normal wear and tear. But I definitely recommend them and will buy through them again in the future. read more

I am pleased to highly recommend Buzz's Appliance as my go-to repair for all my appliances. I have used them about 15 times over a 30-year period and have only had positive results. I had a slow low volume water leak coming out of my 10 year old washing machine for several months. Only leaked after cycle was complete and volume was so low I would dry the floor and let it go. I. Finally got around to calling Buzz's owner Mr. Kim last night and his son, John, got here this morning and diagnosed and fixed it for just $135. It needed a new pump and they showed me why. Job took only 30 minutes and John tested machine out, completely, and gave it a clean bill of health with an estimated good 10 more years of good life on it. I always know I can count and, most importantly, trust these guys! Don't risk going elsewhere!! read more

Just bought a beautiful fridge and washer dryer all same day! Beautiful inventory, awesome customer service, all wrapped in one place. Thanks Buzz! read more

I have to say it was super fast and friendly service. However, $275 to replace a $40 part in 30 minutes seems fairly salty. Maybe that's the going rate but after reading all the reviews I thought it might be better. I was in a bind so paid and happy to have a functional appliance. read more

This is my second review of this business but I can't say enough good things about it! Same day service to repair my refrigerator, very reasonable price and friendly repairmen. Wilbur and Eugene were at my house same day and I am so pleased with the service and the price. Highly recommend them read more

Amazing service! My dryer stopped working - John arrived right at the agreed time and fixed my dryer in a few minutes. Very professional and polite. Price was very reasonable. Highly recommend!! read more

Got a dryer and refrigerator here for a fraction of the cost of new ones! Both work great! His shop reminds me of my dads garage haha, always working on stuff and getting the job done right. Definitely recommend this place! read more

I purchased a used older model washer from Buzz for the business I work at. I had an issue with the machine and even though it was past the warranty period they took good care of me. I do not fault Buzz for the problem as it was a used machine and was working perfectly when I plugged it to use. This machine is being used in a business even thought it is really made for home use so it gets a lot more use. They were very reasonable on the pricing to fix it. I would highly recommend this business for your appliance repair. I also purchased a used dryer from them and it has worked perfectly. Honest and reliable business. read more

In June last year (2020), I bought a used frig for the garage from Buzz's on the recommendation of a friend. When it stopped working mysteriously yesterday , I called the shop. Boom! John came right out, replaced a small part (the name of which I've already forgotten) and Boom! Back in business! The charge?! NADA! ZIP! ZERO! He didn't even ask me for a Yelp! Just thinking about what a service call on an older refrigerator past its warranty would cost! Oof! read more

I was not sure what was wrong with my clothes dryer. I called Buzz's and was able to schedule an appointment for the next day with a window between 2-4 pm. Two repair men arrived at 2:50pm and within 15 min had the diagnoses that I needed a new belt. By 3:45 my dryer was fixed, put back together and the area cleaned up. Such a reasonable fee, thank my lucky stars!! Another very happy customer and I've already referred them to a friend. Thank you! read more