when we first visited the for a expensive kitchen we were greeted by Susan at the front desk who pointed us to Steve DOUGLAS. Susan at the front desk who pointed us to Steve DOUGLAS. After visiting several other stores, we decided that we got the best from Pacific sales in Newbury Park. So went back with some questions for Richie answered with candor, convincing us to make a decision. Steve then found us the best deal we had available and then us on to Susan to complete the transaction. In summary, these folks could not have been any more pleasant or forthcoming, in every part of the transaction. For our next appliance, we would definitely go back to Pacific sales in Newbury Park. read more

An amazing appliance experience! I came in looking for a VERY specific refrigerator that would fit my space. I was instantly greeted by Jonny S and gave him my measurements and he took me around to look at the exact ones that would work. He gave me an honest opinion of each fridge... I took my info back home and did a bit of research on my own/talked with the hubby. We came back the next day to follow through with our purchase. He remembered me from my first time there and answered a few more questions and got us all squared away. He was great to work with and gave us so much fridge insight (I know where we'll be buying our garage fridge)! At checkout, he transferred us to Susan who also was very helpful and fully explained all the warranties. They were offering a great 4th of July discount so we got a great bargain on our new fridge. I was thoroughly impressed by the service at Pacific Sales and wouldn't hesitate to go back. They were flexible and easy to work with. They know all the ins and outs and truly want to help you. Thank you Jonny for a great experience! read more

We had a great experience at Pacific Sales. Annel was very knowledgeable in all the brands of washers & dryers. She helped us narrow down our options. Within a short period of time, we made our choice with her help. Also, Susan checked us out. She was very informative with the benefits and warranties that were available to us. With her help, we made some great decisions. read more

Steve, Tony and Susan are very nice, professional and helped us purchase a new Refrigerator and they gave us the best price and same rebate for the purchase. read more

I have shopped pacific sales many times over the years. The team employees has been there many years. I recognize them every time I walk in. I am. Greeted with wonderful smiles. Ready to help me look for what I want. Steve is great and very informative on all the appliances. He answers all my questions. Susan is fantastic. She is the one who took care of financing end for me to buy. Explaining everything in detail. If I didn't understand she went over it pleasantly happy all the way. Was happy I found what I wanted. I enjoyed actually being there with this great group of people. I want to call them friends. I will definitely be there when I need another upgrade on my appliances. The delivery was awesome great guys. Delivered in time. Very efficient in the installation and explained in detail what was to be done. Pacific Sales is the best place to buy appliance. The price are at best value for your wallet you won't go broke. That why you are happy when you leave. read more

Our experience could not have been more seamless. From the beginning, Annell was right there, holding our hand through every decision. We got all of our appliances for our kitchen remodel, a kitchen sink, faucet and a few other odds and ends that we needed. Each decision was assisted, and all the pros and cons were weighted for us. They give us so much background information on each appliance so we didn't have to spend hours researching on our own. Plus the 18 month is 0% financing as a no-brainer as kitchen remodel costs can really add up and the extra time will be much appreciated. One of the biggest selling points was that the sales representatives do not work on commission. So they gave us honest advice that was the best fit, not necessarily always the most expensive. I would give them 100 stars if I could. read more

Their salesperson Steve Douglas always makes my appliance shopping experience way easier than expected and is extremely personable and nice, He's also easy to talk to. Even if they don't have what I'm looking for in stock, he seems to make it easy to get at a reasonable price. read more

For years, we've worked with Tony at Pacific Sales. He helped us with picking out all the hardware for our bathroom remodels and we couldn't have done it without him! Not only is Tony knowledgeable about what he sells, he helps the buyer to think about different aspects in the remodeling process. We are very grateful to have someone with his knowledge and experience work alongside us. Thank you so much, Tony! Janine and read more

I had a great experience working with this company. Annel and Brandon were so knowledgeable and helpful, guiding me to the appliances and faucet that met all my needs. Susan was also super friendly with the financial piece. Highly recommend working with them. read more

Anyone in need of new appliances? Look no further. Jonny at Pacific Sales is your guy. His costumer service was impeccable, and you won't meet anyone with more knowledge than him. A true professional. read more

Just had a great experience at the Pacific Sales store in Thousand Oaks / 2000 Anchor Court. GM Brandon Lambly was helpful and fun in addition to being smart about the many product lines! AND at checkout the kindness continued! read more

We went in to buy a water filter that was recommended to us and the sales team was very helpful & informative. I appreciated their expertise and knowledge! read more

Great service from Steve, Josh, Susan and Olivia today. Thank you. 5 Star service from the team.

OK, everyone, if you ever go to Pacific Sales in Thousand Oaks and need help with appliances, the person to ask for is Annel Gonzalez. Her knowledge, passion and attention to her customer is bar none. She goes above and beyond, making my purchasing process and delivery service very easy. Hands-down....please ask for her when you need help. Very helpful, always has a smile on her face,attentive, thorough, very prompt with returning calls and emails. Because of her, I would come back and purchase appliances in the future. Thanks so much Annel. You're one in 1 million! read more

Both Susan and Valeria were very helpful. Upbeat personalities and great customer service.

Susan and Brandon were fantastic! They helped me get my refrigerator repaired asap. Outstanding customer service. Thanks!

Steve Douglas is the secret sauce that makes this place run. He put together the full appliance package for a renovation I was working on and we couldn't be more pleased. When I came to him for a replacement on my own personal refrigerator he somehow conjured the fridge of my dreams at the best value. Thank you Steve! read more

Pacific Sales Kitchen & Bath - Fridge. Stove. Washer. Dryer. Dishwasher - Appliances Near Me - Thousand Oaks, California

Steve Douglas Was extremely helpful! Thank you for your help and honesty!! So far I love our new appliances! read more

Annel was awesome and helped me out. She was very helpful and knowledgeable with helping me out getting my new sub zero fridge. I'd recommend going there before buying anywhere else. read more

Pacific Sales Kitchen & Bath - Appliances Near Me - Thousand Oaks, California

I had already done much research on the stove I needed to replace. I picked Pacific Sales because of the customer service and their ability to beat the price of other stores. I appreciate Jonny's honesty and laid back attitude and knowledge of what I was looking for. It's a big purchase and he made it very easy! read more

I ordered a range top, an oven, and a refrigerator. The staff is so friendly and helpful! Johny took me around to all the units, giving me pro and cons. Then he did all the paperwork and scheduling, which is never an easy process. When I had a problem at the end, due to a situation with GE on the oven, the manager, Brandon, went to bat for me and straightened it all up. I was so thankful. I heartily recommend Pacific Sales for their friendliness and because they carry through with what they say they're going to do! read more

Jonny has been very helpful with assisting us in purchasing our washer/dryer in October and now our dishwasher and refrigerator. He answered all our questions and concerns and even able to show us the function of each appliances. Susan checks us out, provides excellent customer service, very friendly and lovely person. I would recommend Pacific Kitchen and Sales to anyone who wants to upgrade and update their appliances. read more

Helpful and knowledgeable staff. Johnny was our sales person and he was amazing. We will definitely be back

Very knowledgeable salespeople, great pricing, will do everything they can to get you the best price. Easy delivery with experienced installers. When I couldn't figure out my oven from its own manual, they were able to talk me through it on the phone with ease. I have bought many appliances from their Newbury Park location and recommend them highly. They are always my first go-to. read more

We met with Brandon and Susan in the Newbury Park location and both were attentive to ours wants, courteous, helpful, patient, knowledgeable and very friendly. We had a wonderful experience with them as we purchased kitchen appliances, sink and fixtures. We highly recommend shopping at their location. Brenda and Stephen read more

We are redoing two bathrooms after several years. Walked in and Brandon greeted us and helped us with all our necessities . It was such a pleasant experience. Everything we need, on time and great quality. We have always been happy with the Newbury Park Pacific Sales. Brandon and the crew are most helpful in our needs. Have been going there for all of our appliances, etc. great store. read more

Our experience to purchase a new refrigerator was excellent - everyone was so friendly and helpful. it made our purchase a really nice experience. And the product was just we wanted without any sales pressure. Thanks to everyone at the store for making this just a nice experience. read more

Annel was so friendly and helpful. Appreciated the assistance in choosing new kitchen appliances.

Thank you, Ryan, Brandon, and Annel for your excellent customer service! The entire team at Pacific Sales in Thousand Oaks always goes above and beyond for our Design/Build company. We are constantly looking for the best appliances, the latest models and best finishes and products for our projects. We source our plumbing fixtures, appliances, knob and pull hardware from them and they have a wide range of selections at a good price. The team at Pacific Sales is always getting us the right product at the right time. Especially when we are in a crunch, when we have an item we are trying to find, they find it and track it until we get what we need. They make recommendations and guide us on selection as well. We recommend everybody to use Pacific Sales in Thousand Oaks. They do a great job and really care! read more

See all

Jonny Starkey is a fantastic Appliance Sales Specialist. I needed to replace my 20 year old Viking Professional appliances and visited several of the local vendor alternatives. I had planned on making my purchase somewhere else and went to Pacific just to look at the showroom models. I started talking to Jonny and he saved me from making a fatal mistake. Despite other vendor assurances, what I had planned on buying would not have fit into my existing cabinetry. Jonny was VERY knowledgeable about the appliance alternatives and even arranged to have an installer come to the house to verify that the tight fit would work. I ended up buying a KitchenAid built-in refrigerator, KitchenAid commercial range and hood. Great service and great deal. read more

Annel, Steve and Susan made me feel so welcome and well cared for when shopping for a new microwave oven today. Also, they really know their stuff! I always go here for appliances. Over the years I've bought double ovens, a cooktop, two refrigerators, a washer and a dryer from Pacific Sales. The microwave is my latest purchase. It's a comfortable place in a world that is often cold and confusing. read more

Annel was excellent and really knew her appliances. She made the process simple and quick for us! Thanks Annel'

Our experience at Pacific Sales in Thousand Oaks for our house remodel was top notch. After working with another high-end retailer recommended by our contractor that was a challenging experience at best, about mid-way through our process we found the team at Pacific Sales and didn't look back. We worked with Annel for our appliances and Valeria for our plumbing and bathroom fixtures and couldn't be happier. They were both so kind and helpful - providing expert guidance on some of the better models and helping me to sift through all the product reviews out on the web to figure out what we really needed (to note, do not get a two-button flush toilet unless you have to by code!). They also were crucial in a pinch with product that was already in stock helping us to meet our deadlines with our contractor. We've continued to return multiple times for additional items, things we forgot, or to ask questions - and in a couple instances where something arrived slightly damaged from the warehouse, they got it replaced right away so that it didn't impact our renovation timeline. These women are super knowledgeable and friendly, and I would highly recommend them to anyone looking to do a remodel or needing to upgrade or replace appliances and fixtures. read more

Jonny Starkey was very knowledgeable and we appreciated his expertise in helping us select our appliances! Also, Susan at the front desk helped us ring it all up! Thanks! Sandi and Joe Bravo read more

I want to take the time to acknowledge Jonny Starkey! Best experience! He truly went above and beyond to ensure we got the best product with the best price. Super knowledgeable and BEST customer service we have received with any vendor! read more

We had Ryan McElroy as our sales rep. He was so knowledgeable and patient helping us choose a dryer. He printed out the necessary spec sheets and helped us thoroughly research fitting a dryer in a tight corridor space. Pacific Sales always comes through for us. Will be back soon for a frig! Thank you Ryan! read more

Had a fantastic experience at Pacific Sales in Thousand Oaks! Thanks to Jonny, Susan and Brandon for their excellent customer service!

We had a great experience working with Jonny Starkey @ Pacific Kitchen & Home. He helped us pick the right Range and refrigerator for our kitchen. Highly recommend working with Jonny if you're looking for home appliances. read more

I recently did a complete remodel of my kitchen and a bathroom. I went to Pacific Sales in N.P. to view the showroom appliances and fixtures. The selection is very nice from moderate to high end items. The sales guys, Jay and Brandon, in plumbing were very helpful in steering me towards best quality and value while listening to my needs. They were great! The salesman in appliances, Steve, was helpful and friendly. I also worked with Jonny when I decided to go with a flush mount stove fan. He was great! My overall experience with Pacific sales was very favorable. So why the 4 stars? Well just know that Pacific sales is now under the family of Best Buy. Not exactly the easiest company to deal with in my opinion. The delivery schedule had to be changed several times (Permit issues on my end) and although the delivery was cancelled and rescheduled Best Buy automated system would leave a message the night before telling me a delivery was on the way. My only recourse was to turn the delivery back when the driver called to say he was close. After this happened twice I began calling ahead to reconfirm the delivery was in fact taken off the schedule. So, I tell you this so you are aware of the Best Buy factor... Pacific sales still does a great job and definitely a place to shop. read more

Pacific Sales Kitchen & Bath - The stove, Thermador. - Appliances Near Me - Thousand Oaks, California

See all

If you're looking for an extremely knowledgeable, appliance sales specialist seek Jonmy at Pacific Sales in Thousand Oaks. We had gone to the WDC Kitchen and Bath Centers in Agoura Hills & MoorPark and found the appliance sales specialist not quite up to par in knowledge. Ed in the Customer Service Department was extremely helpful, and friendly. In fact, the entire Pacific Sales team, including the Manager, were pleasant and made us feel as valued customers. My husband and I highly recommend shopping at Pacific Sales in Thousands Oaks were customers are appreciated read more