I have shopped pacific sales many times over the years. The team employees has been there many years. I recognize them every time I walk in. I am. Greeted with wonderful smiles. Ready to help me look for what I want. Steve is great and very informative on all the appliances. He answers all my questions. Susan is fantastic. She is the one who took care of financing end for me to buy. Explaining everything in detail. If I didn't understand she went over it pleasantly happy all the way. Was happy I found what I wanted. I enjoyed actually being there with this great group of people. I want to call them friends. I will definitely be there when I need another upgrade on my appliances. The delivery was awesome great guys. Delivered in time. Very efficient in the installation and explained in detail what was to be done. Pacific Sales is the best place to buy appliance. The price are at best value for your wallet you won't go broke. That why you are happy when you leave. read more

when we first visited the for a expensive kitchen we were greeted by Susan at the front desk who pointed us to Steve DOUGLAS. Susan at the front desk who pointed us to Steve DOUGLAS. After visiting several other stores, we decided that we got the best from Pacific sales in Newbury Park. So went back with some questions for Richie answered with candor, convincing us to make a decision. Steve then found us the best deal we had available and then us on to Susan to complete the transaction. In summary, these folks could not have been any more pleasant or forthcoming, in every part of the transaction. For our next appliance, we would definitely go back to Pacific sales in Newbury Park. read more

Susan and Brandon were fantastic! They helped me get my refrigerator repaired asap. Outstanding customer service. Thanks!

I had a great experience working with this company. Annel and Brandon were so knowledgeable and helpful, guiding me to the appliances and faucet that met all my needs. Susan was also super friendly with the financial piece. Highly recommend working with them. read more

Their salesperson Steve Douglas always makes my appliance shopping experience way easier than expected and is extremely personable and nice, He's also easy to talk to. Even if they don't have what I'm looking for in stock, he seems to make it easy to get at a reasonable price. read more

Anyone in need of new appliances? Look no further. Jonny at Pacific Sales is your guy. His costumer service was impeccable, and you won't meet anyone with more knowledge than him. A true professional. read more

For years, we've worked with Tony at Pacific Sales. He helped us with picking out all the hardware for our bathroom remodels and we couldn't have done it without him! Not only is Tony knowledgeable about what he sells, he helps the buyer to think about different aspects in the remodeling process. We are very grateful to have someone with his knowledge and experience work alongside us. Thank you so much, Tony! Janine and read more

OK, everyone, if you ever go to Pacific Sales in Thousand Oaks and need help with appliances, the person to ask for is Annel Gonzalez. Her knowledge, passion and attention to her customer is bar none. She goes above and beyond, making my purchasing process and delivery service very easy. Hands-down....please ask for her when you need help. Very helpful, always has a smile on her face,attentive, thorough, very prompt with returning calls and emails. Because of her, I would come back and purchase appliances in the future. Thanks so much Annel. You're one in 1 million! read more

Both Susan and Valeria were very helpful. Upbeat personalities and great customer service.

Steve Douglas is the secret sauce that makes this place run. He put together the full appliance package for a renovation I was working on and we couldn't be more pleased. When I came to him for a replacement on my own personal refrigerator he somehow conjured the fridge of my dreams at the best value. Thank you Steve! read more

Pacific Sales Kitchen & Bath - Fridge. Stove. Washer. Dryer. Dishwasher - Appliances Near Me - Thousand Oaks, California

Steve Douglas Was extremely helpful! Thank you for your help and honesty!! So far I love our new appliances! read more

Annel was awesome and helped me out. She was very helpful and knowledgeable with helping me out getting my new sub zero fridge. I'd recommend going there before buying anywhere else. read more

Pacific Sales Kitchen & Bath - Appliances Near Me - Thousand Oaks, California

I had already done much research on the stove I needed to replace. I picked Pacific Sales because of the customer service and their ability to beat the price of other stores. I appreciate Jonny's honesty and laid back attitude and knowledge of what I was looking for. It's a big purchase and he made it very easy! read more

I ordered a range top, an oven, and a refrigerator. The staff is so friendly and helpful! Johny took me around to all the units, giving me pro and cons. Then he did all the paperwork and scheduling, which is never an easy process. When I had a problem at the end, due to a situation with GE on the oven, the manager, Brandon, went to bat for me and straightened it all up. I was so thankful. I heartily recommend Pacific Sales for their friendliness and because they carry through with what they say they're going to do! read more

Very knowledgeable salespeople, great pricing, will do everything they can to get you the best price. Easy delivery with experienced installers. When I couldn't figure out my oven from its own manual, they were able to talk me through it on the phone with ease. I have bought many appliances from their Newbury Park location and recommend them highly. They are always my first go-to. read more

Jonny has been very helpful with assisting us in purchasing our washer/dryer in October and now our dishwasher and refrigerator. He answered all our questions and concerns and even able to show us the function of each appliances. Susan checks us out, provides excellent customer service, very friendly and lovely person. I would recommend Pacific Kitchen and Sales to anyone who wants to upgrade and update their appliances. read more

Helpful and knowledgeable staff. Johnny was our sales person and he was amazing. We will definitely be back

We met with Brandon and Susan in the Newbury Park location and both were attentive to ours wants, courteous, helpful, patient, knowledgeable and very friendly. We had a wonderful experience with them as we purchased kitchen appliances, sink and fixtures. We highly recommend shopping at their location. Brenda and Stephen read more

We are redoing two bathrooms after several years. Walked in and Brandon greeted us and helped us with all our necessities . It was such a pleasant experience. Everything we need, on time and great quality. We have always been happy with the Newbury Park Pacific Sales. Brandon and the crew are most helpful in our needs. Have been going there for all of our appliances, etc. great store. read more

Our experience to purchase a new refrigerator was excellent - everyone was so friendly and helpful. it made our purchase a really nice experience. And the product was just we wanted without any sales pressure. Thanks to everyone at the store for making this just a nice experience. read more

Annel was so friendly and helpful. Appreciated the assistance in choosing new kitchen appliances.

Thank you, Ryan, Brandon, and Annel for your excellent customer service! The entire team at Pacific Sales in Thousand Oaks always goes above and beyond for our Design/Build company. We are constantly looking for the best appliances, the latest models and best finishes and products for our projects. We source our plumbing fixtures, appliances, knob and pull hardware from them and they have a wide range of selections at a good price. The team at Pacific Sales is always getting us the right product at the right time. Especially when we are in a crunch, when we have an item we are trying to find, they find it and track it until we get what we need. They make recommendations and guide us on selection as well. We recommend everybody to use Pacific Sales in Thousand Oaks. They do a great job and really care! read more

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Annel, Steve and Susan made me feel so welcome and well cared for when shopping for a new microwave oven today. Also, they really know their stuff! I always go here for appliances. Over the years I've bought double ovens, a cooktop, two refrigerators, a washer and a dryer from Pacific Sales. The microwave is my latest purchase. It's a comfortable place in a world that is often cold and confusing. read more

Jonny Starkey is a fantastic Appliance Sales Specialist. I needed to replace my 20 year old Viking Professional appliances and visited several of the local vendor alternatives. I had planned on making my purchase somewhere else and went to Pacific just to look at the showroom models. I started talking to Jonny and he saved me from making a fatal mistake. Despite other vendor assurances, what I had planned on buying would not have fit into my existing cabinetry. Jonny was VERY knowledgeable about the appliance alternatives and even arranged to have an installer come to the house to verify that the tight fit would work. I ended up buying a KitchenAid built-in refrigerator, KitchenAid commercial range and hood. Great service and great deal. read more

Our experience at Pacific Sales in Thousand Oaks for our house remodel was top notch. After working with another high-end retailer recommended by our contractor that was a challenging experience at best, about mid-way through our process we found the team at Pacific Sales and didn't look back. We worked with Annel for our appliances and Valeria for our plumbing and bathroom fixtures and couldn't be happier. They were both so kind and helpful - providing expert guidance on some of the better models and helping me to sift through all the product reviews out on the web to figure out what we really needed (to note, do not get a two-button flush toilet unless you have to by code!). They also were crucial in a pinch with product that was already in stock helping us to meet our deadlines with our contractor. We've continued to return multiple times for additional items, things we forgot, or to ask questions - and in a couple instances where something arrived slightly damaged from the warehouse, they got it replaced right away so that it didn't impact our renovation timeline. These women are super knowledgeable and friendly, and I would highly recommend them to anyone looking to do a remodel or needing to upgrade or replace appliances and fixtures. read more

Annel was excellent and really knew her appliances. She made the process simple and quick for us! Thanks Annel'

Jonny Starkey was very knowledgeable and we appreciated his expertise in helping us select our appliances! Also, Susan at the front desk helped us ring it all up! Thanks! Sandi and Joe Bravo read more

I want to take the time to acknowledge Jonny Starkey! Best experience! He truly went above and beyond to ensure we got the best product with the best price. Super knowledgeable and BEST customer service we have received with any vendor! read more

Had a fantastic experience at Pacific Sales in Thousand Oaks! Thanks to Jonny, Susan and Brandon for their excellent customer service!

Annel explained and guided us through our entire process of selecting appliances. She was thorough and patient. She worked with Tony in plumbing and was a great help when going through the actual purchase and credit process. Tony was very knowledgeable about his products and how they would look and interface with our kitchen. We saw all our options and he helped us in making our final decisions. Tony was relaxed and easy to work with. Scott and Liz read more

We had a great experience working with Jonny Starkey @ Pacific Kitchen & Home. He helped us pick the right Range and refrigerator for our kitchen. Highly recommend working with Jonny if you're looking for home appliances. read more

If you're looking for an extremely knowledgeable, appliance sales specialist seek Jonmy at Pacific Sales in Thousand Oaks. We had gone to the WDC Kitchen and Bath Centers in Agoura Hills & MoorPark and found the appliance sales specialist not quite up to par in knowledge. Ed in the Customer Service Department was extremely helpful, and friendly. In fact, the entire Pacific Sales team, including the Manager, were pleasant and made us feel as valued customers. My husband and I highly recommend shopping at Pacific Sales in Thousands Oaks were customers are appreciated read more

We had Ryan McElroy as our sales rep. He was so knowledgeable and patient helping us choose a dryer. He printed out the necessary spec sheets and helped us thoroughly research fitting a dryer in a tight corridor space. Pacific Sales always comes through for us. Will be back soon for a frig! Thank you Ryan! read more

We have worked with Jonny in sales several times in our building business and while updating our own home. we were reminded how helpful and knowledgeable he is when we went in recently to help our son replace a kitchen appliance. Try Pacific Sales when you are buying appliances and ask for Jonny. He is honest and will make your transaction seamless. read more

Highly recommend this place. They are so knowledgeable and friendly. You can get expert advice and great prices. Our built in microwave died and they found what we needed at a great price. We had shopped around and this was by far the place with the right recommendations and best price. read more

This store in Newbury Park has the best customer service I've see. The sales team are experts in their product knowledge and can provide you with all the information you need to make a decision on your purchase. I asked my sales rep to send the purchase order to my contractor. She took the extra step to email him the specifications of the appliances so he can send those to my cabinet maker. They are knowledgeable, fun and make you feel worthy. I highly recommend them and ask you to give them a try. Cindy G. read more

These people are amazing--very knowledgeable, thoughtful, and patient. I worked primarily with Annel and Tony, with Brandon for additional help. I had a full understanding of the choices available, and pros and cons of each. They help you find the best prices, along with any possible discounts, and I never felt that I was being "pushed" to a particular product. I know how busy they are, but you are treated as if you are the only person in the store. These folks are professionals and a delight to work with. I recommend them highly. read more

I purchased a new refrigerator, Annel was very helpful. She is very knowledgeable in all the appliances, she answered all my questions & she was very professional. I requested delivery service, she set it up and my new refrigerator arrived on time as scheduled. The Installation went without a hitch. Thank you Annel for making my purchase easy. I'll be back for my stove next! read more

My wife and I were looking for a combination washer dryer. We did our research beforehand since we had very specific space constraints. We found the selection at Pacific Sales to be excellent. Additionally, we received great service from Johnny, our sales person. He was responsive and did not try to push any unnecessary upgrades on us. read more

We have gone to this specific store multiple times. We have been lucky enough to have had Johnny help us out. He is extremely knowledgeable about all appliances. He gives knowledge based recommendations and listens to your requests and concerns. Probably one of the best sales people we have ever had the pleasure to work with! We highly recommend Pacific Sales and especially Johnny!! read more