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    Buy Rite Auto Center

    1.3 (15 reviews)
    Open 9:30 am - 7:00 pm
    Updated 3 weeks ago

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    Bad LINCOLN NAVIGATOR
    Taylor S.

    Bought a 2016 Lincoln Navigator 8 days ago. Found out yesterday that there's more bad than good with it. Robert sold me that almost $17,000 Navigator and on the way home the check engine light came on! His excuse was I used unleaded gas. That's hilarious!! It's actually the Cadillac converter!!! Then the gas pedal started vibrating when I would get up to road speed! Had a trusted, experienced mechanic look at the car and was told the transmission, transfer case, and the turbo were all bad!! Ohh not to mention the coolant leak and the oil leak! So here I am it's been 7 days owning this an I find all of this out. Roberts response is that I test drove it and so did my dad, and sorry nothing we can do about it! Also Robert said maybe I tore it up. Not sure what person can do that much damage in 7 days?? No one!! Robert will try to befriend you and talk up how he's such a straight shooter and he has a daughter and grandkids but he will screw you in a heartbeat to make a dollar. He doesn't care at all. He said he'd see what he could do, called him today and got nothing. Apparently my "attitude" was bad on the phone call. Well who wouldn't be upset!?!? I told him I'll be having a lawyer reach out if he can't do the right thing. His response, " if you have enough money for a lawyer then you have enough money to fix the car!" Clearly he's not the "Christian" man he claims he is. So thanks for nothing except taking almost $17,000 from me!! Really appreciate how great y'all are.

    Buyers Beware, don't purchase any vehicles from them.

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    1 month ago

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    7 months ago

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    2 years ago

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    11 months ago

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    3 years ago

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    2 years ago

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    2 years ago

    1 star is even pushing it! They are selling junk vehicles and using bandaids to get a good price. Stay away from here folks!

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Lied to me about a vehicle I bought insulted me while buying the vehicle left car in terrible condition these people are crooks

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    2 years ago

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    I went to carmax after having an accident and needing a replacement vehicle. My salesperson was not…read morethe friendliest, but got the job done. There were no vehicles that fit my needs within my price range on the lot, but we located one in GA that was shipped to this location for me to pickup. I paid $250 for this to be shipped. When I came to pickup the vehicle, it smelled terrible. The previous owner had clearly smoked in it, and they sprayed it to cover up. I mentioned it to the salesperson and he replied "I just had it detailed this morning". I said it still smelled, and I was sent to the service area where I was told a gentleman would contact me and come to my home or work to do an ozone treatment to remove the smell. I was skeptical it would work, but figured, I'd give it a try. Over the next few days of driving the vehicle, I noticed it shook after about 70mph, pulled to the right, there was a "malfunction alert" light that came on while driving and the key did not open properly about half the time. (I was told to go to a Nissan dealer to have that addressed as there was a recall for that specific key). I returned the vehicle after 5 days. I never received a call from the person to treat the car for the smell and the problems while driving mounted. The sales manager, named Chris, was actually very friendly and the return process was easy. Unfortunately, I still feel like I was taken advantage of because I paid $250 for a vehicle to be shipped to me to purchase and the vehicle was definitely not in good condition. So, all in all, carmax has a great return policy, but Beware if you have to pay to have a car shipped to purchase because if there are any issues, you are out that money. It would be nice if they also stood behind their vehicle when it's clearly not what was expected to refund the shipping to the buyer.

    Buy Rite Auto Center - usedcardealers - Updated May 2026

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