I went to Butter Baker in September for an ice cream. While I was in line to order, a woman rushed inside saying she'd been eating her ice cream in the street when the cone broke in her hands, and could she have another and get cleaned up. I figured she must have been gripping it extra hard or something, but sure enough, as soon as I was about to take my first bite of my own ice cream, before I'd even left the store, the cone snapped and ice cream went everywhere. The staff made me a new cone and explained that they make their own cones in-house and these ones must have not been baked long enough. They gave me a cup and spoon to take along, just in case it happened again. Good thing they did, because the cone snapped about a block away from Butter Baker. I awkwardly put it in the cup they gave me but ended up with ice cream all over my hands which was a sticky mess. I guess I should have known better and got it in a cup after the first incident, but I much prefer my ice cream in cones and (foolishly!) decided to try my luck.
I've read some reviews and other people seem to have experienced the same problem with the cones in the past. I think it's great that they make their own, but clearly they need to tweak their recipe as this keeps happening.
The ice cream itself was their flavour of the month, cantaloupe, which was...odd. I love cantaloupe on its own but as an ice cream, it just tasted not quite right. Not to mention, the ice cream isn't cheap at $7 a pop.
Giving 2 stars because the place itself is cute and the staff were super friendly, but I wouldn't go back. read more