I do not know what they or Matt could have done better. We switched HVAC companies because of Matt…read moreand second opinion. Our furnace was not working but we had heat from the heat pump so it was not urgent. I was unhappy with our usual local HVAC company because they just charged 245$ to come out, not fix the problem, and then gave a ridiculously high estimate to fix something unrelated (replace the burners). Matt from AireServ came out for a second opinion and cost estimate, diagnosed the problem quickly, explained things to me, and gave a much lower estimate for maintenance work. Matt's technical competence, skill in communication, and respect for the customer made us change, right then, to AirServ for all our equipment work.

Prompt and honor their word. We paid for a warranty type service and didn't really know about it,…read morebut they called and insisted to ensure my money didn't go to waste.

We are extremely dissatisfied with Oxford Plumbing and would never recommend them. Our home needed…read morequite a few things when we moved in. We called them to install a water softner, re-rout piping, install a reverse osmosis in the kitchen, install another outdoor spigot for a hose attachment, etc. The filters on the R.O. must be changed yearly that they said they would do when they came yearly to service our water softner. They never came out, after calls. The receptionist said there was a fire at the R.O. plant, the owner would call, and probably put a new R.O. in at a good price after calling them again to come out. We NEVER got a CALL BACK from the owner or anyone! This is just NOT a responsible or dependable business that I would ever recommend to anyone!

I'm thankful to have a local company like Oxford Plumbing and Heating in the area to address those…read moreneeds. We've only used them for heating and air conditioning though as we have another excellent plumber. When we see our usual tech Jose, we know that he will be thorough and will not try to upsell us something that we don't need. Would highly recommend this business.

Contacted Alger on a family member recommendation after another supplier let my tank go empty and…read morecouldn't deliver for nearly a month. Alger filled my tank the next day!! AND at a better price. Account rep was very professional and caring. The driver was courteous and safe. Highly satisfied customer here.

After 13 years with Alger, I'm leaving and would recommend anyone using them to think twice about…read morestaying. The problems started when they told me they couldn't deliver oil for 10 business days. This was in the dead of winter. After 10 business days, they never got back to me, I had to call them. Most recently the Heat Pump they sold me broke down. This is a fairly new Heat Pump. When they came out to fix it, there was another problem, so another replacement part had to be ordered. The next one was bad as well. The next replesement part was bad again! At this point I spent almost $1,000 on Labor Charges to fix what looks like a lemon to me. After talking to the the service manager and the general I was told that they would waive the $2.81 Late Payment Fee (which never should have been charged in the first place) but nothing else. Run, don't walk away from this company, I mean what good is an Oil company that can't deliver oil?

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Excellent work fast service call as soon as you need them. I would definitely recommend.read more

Had an AC that wasn't draining water properly. Jared provided great customer service and was a…read moreprofessional. I would recommend him to everyone needing good service.

From the owner: We are fully insured and fully licensed. Call us today for a quote to get a new Goodman or Daikin…read moreunit installed. Need a service or repair? We can work on all brands. Call today to ask about our prices and get your name on the schedule for our 21 point AC tune up with coil cleaning, component checks and a refrigerant check.