If I could give Brandi 10 stars I certainly would! 5 stars just doesn't seem like it accurately portrays the service Brandi provides. My husband is VERY picky about who he allows in our house, yet he is completely comfortable with Brandi having free access. We have used Brandi when going out of town to come in to feed fish, a turtle & our bunny rabbit. Our dog is a service dog, so he goes with us everywhere. When she has come when we were out of town, she didn't just feed the animals. She was observant to other things & called immediately when she smelled a slight gas odor & was concerned something was wrong. She had her husband come to check things out since she is not familiar with natural gas in homes. It made us feel so at ease that not just our animals, but also our home was being cared for. Brandi is not just a pet sitter. She is whatever you need her to be when you are not present to be there yourself. What I really want to talk about though is how Brandi came through for me in an emergency. The night before my husband was to have have major surgery, something was terribly wrong with our rabbit. I tried to get him to an emergency vet, but the specialist vet refused to come in. I was beside myself that my rabbit was just going to have to suffer while I tended to my husband. I called Brandi the next morning. She took care of EVERYTHING! My vet was out of town. She called around & found a vet that treated rabbits, picked up my bunny & got him to the vet. She called me from the exam room on speakerphone so I could hear everything the vet had to say & ask questions questions myself. She got his medicine, made sure to get thorough typed out instructions for me, brought my bunny home, cleaned out his cage & set it up appropriately for his needs at that time. She gave him medicines, made him comfortable, left the instructions for me, but also called me to go over them & make sure I didn't have any questions. She connected me with another client of hers that was also a bunny lover who offered to come to my house twice a day for free while I was in the hospital with my husband & care for my bunny. This is what Brandi gets paid to do, but she knew I couldn't afford it during this time & just wanted to make sure my pet got the care he needed. Not knowing this woman, I didn't take her up on her offer, but it was above & beyond that Brandi took the time to connect us & didn't care that it was potentially going to take money out of her pocket. To cut this long story short, I ended up having to put my bunny to sleep while my husband was still in the hospital. Brandi had stayed in contact with me the whole time checking on him everyday. She didn't want me to have to go to the vet alone to do this & offered to come with me. The timing didn't work out, but just her offer meant the world to me. Brandi is now "Aunt Brandi" to my pets. She has become family & I would trust no one else to care for my pets or my home in my absence. No one can match the quality of care & service we receive from Brandi & her family. She has unlimited access to my home because I just don't know when there may be another emergency that I can't be there for, but I do know I can count on Brandi to be there in my absence no matter what the problem is. read more