I would not leave my dog anywhere else but with Vicki & Lauren at Stillhouse Luxury Pet Hotel. The…read morefacility is pristine and the lobby looks like a luxury boutique hotel. They are so experienced, knowledgeable and fastidious when caring for your fur baby. I'm amazed at how much they have learned about my dog while she was with them. Each pet is their special client and receives individual attention. I can't imagine leaving my Missy with anyone else. They are a 5 star pet resort!

Picked up dog dehydrated and sick. Was given no updates something was wrong. Was not asked to sign…read moreanything. Lack of professionalism. They want to throw pets in a room and not care for them.

This vet is amazing, and because of the amazing veterinarians here, they were able to bring my moms…read morecat back from deaths door, literally. We are so thankful for them. Our kitty Farty started bleeding one day, stopped eating and moving. We took him to an emergency vet, and they basically said there was nothing they could do, and he was fine. After 3 days or trying to get to eat, drink, ect we, we feared that we would have to put him down. He was fading quickly, and we hated watching him suffer. My mom wanted to try and took him here, and thanks to the doctors collaborating and trying to figure out what was wrong, they were able to bring him back to his old self after weeks of care. He had a severe undiagnosed UTI, hyperthyroidism, and possible IBD. He was on deaths door, we were so heartbroken, and because of the caring of this vet, they were able to bring him back to his old self. I also recently brought my kitty Tiny in a panic due to her not keeping any food or liquid down, and they fit me in and were extremely understanding even though they were short staffed that day. This is the best vet I've been too and I always feel listened to, and I feel like they care about the animals so much. Every time I'm here, the phones are ringing off the hook, and I can see why. This is possibly the best vet in the area.

Staff is very friendly and facilitates are clean. Everyone shows real care for pets and vet talked…read morewith over a medication change for my senior dog with arthritis.

We will NOT be back after this last stay. My two dogs boarded for ONE night this last go around…read moreand my beagle ended up with a torn acl. BUT because they have her on camera walking normally out of the facility when I picked them up, they are refusing to take responsibility. My dog was lifted in and out of my vehicle by me, my dog has not been subject to any unusual day to day activities since I picked her up. She started exhibiting her symptoms as soon as we got home. Previous stays have resulted in Urinary tract infections in both my dogs on separate occasions which leads me to believe my dogs weren't getting adequate water and their room wasn't kept adequately clean. BUT the owner of the facility basically told me I was a crappy per owner and they could have come to boarding already sick. (Total bs). My Great Dane has come home with screaming raw abrasions on her elbows more than once and I'm pretty sure it's because they remove all bedding from the room HOURS before they get picked up and she is forced to lay on the concrete. I tried to voice each concern with the owner separately in a phone call, not only was he flippant and rude, he barely let me get a word in edgewise over his constant excuse making. He pretty much told me to never bring my pets back to the facility as they'd be better off without my business, and I sure as hell won't be! I worked for a 13 room luxury boarding facility for 2 years before we moved to Texas. Never in my life have I dealt with someone so nasty and rude.

I boarded my 2 small dogs from April 23 - May 10, 2022. Upon picking my dogs up on May 10, 2022 I…read morenoticed my one dog right eye had a lump of yellow/greenish stuff. I asked the woman who checked me out, how long had my dog eye been oozing the stuff and she said I just got back let go ask. She returned and told me that no one noticed anything. I then asked, so my dogs had no interaction with other dogs per my request, did they not have interaction with the staff. I called my pets veterinarian office in the presence of the same staffer who checked me out. I paid $75.00 for an emergency visit. Upon completion of my visit to the veterinarian, I returned and told the same woman my dog has an eye infection which she did not have when I dropped them off. I presented her with the receipt from the visit and requested reimbursement. She said she'd let the owner know. NO ONE FROM THE ESTABLISHMENT HAD THE COURTESY To CONTACT ME AND ASK HOW MY DOG IS DOING. Jerome the owner requested that I get my dogs veterinarian to write something stating that they caused the problem. REALLY? They identified the problem and treated my dog along with prescription. My biggest problem is no staff could say when they first saw the problem with my dog. They had my veterinarian information they had 2 different contact phone numbers . I left a small bag of IAMS dog food , when I picked my dogs up I was given the bag of food almost with the same amount of food in it. Both of my dogs lost 1 1/2 - 2 pounds and I have the proof. It's very obvious they weren't fed as I informed they are self fed. Bottom line, Board here and hope nothing happens. Lesson learned, I'll board at the luxury pet hotel next time. They give you a link to your dogs room and because they have nothing to hide, you can check in on your pet children at any time and see how they are doing. It will be worth it.

THEY LOST OUR DOGS ON 11/28/19 OUR COCO IS DEAD THEY RUINED OUR LIVES!!…read moreThey lost our dogs we could not find COCO they didn't care they didn't look. Nothing they can say will bring her Back. I found her on 190 Dec 2nd 1100 Am right after she was hit she made it 5 days until we got back I looked everywhere, once we got back. These people are irresponsible and should be shut down nothing they can say will justify there incompetence and lack of care. They ruined our Family our hearts and minds. If anyone has the power to shut this place down reach out to me, they should not be in business. They ruined our Holiday they ruined our lives WE WANT JUSTICE FOR COCO. THE REASON COCO IS DEAD!!!! They lost both our dogs on Thanksgiving 2019 neglectful horrible place. They lost my coco they need to loose all their business. DO NOT TAKE YOUR PETS HERE!!

Love having parents drop off their kids and take my time to get them pretty for a newly cleaned…read morehouse, seeing their family after time apart or just fir the day for a fresh bath!

I gave notes on how I wanted my dogs haircut. They shaved the shih tzu completely instead. Their…read moreexcuse was they forgot. Every time I come here they disappoint.

The first two times we took our shih tzu they were awesome and we didn't have a problem. The 3rd…read moretime I picked her up she couldn't get out of there fast enough and she was shaking horribly. Also this was just trim up between grooming. We dropped her off at 9am and she wasn't ready till 1pm!!!! This last Tuesday she didn't even want to enter on her own and when she was handed to me she was very restless in my arms. Got home and we noticed blood prints on the floor, she finally let me look at her foot and they had cut one of her claws to short (she is fine when you hold her paws). Noone even mentioned what had happened. So needless to say 1 star and we will not be going back!

Has been my trusted per sitter since moving here in 2015. Huge heart for animals, a gentle soul,…read moreand sends pics of my babies when I'm gone. CANNOT RECOMMEND MORE HIGHLY!!!!

From the owner: Mama Tembos Paws 'n' Claws In Home Petsitting, where your "fids" are family. Personalized, in home…read morepetsitting guarantees that your pet (s) will always be cared for in their home environment, their "safe place". 20+ years of proven, professional care for your cats, dogs, parrots, guinea pigs, rabbits, hamsters, mice and fish. Service details/ rates on FaceBook or call.

I love this place they are wonderful at caring for my 2 cats. They verify everything that needs to…read morebe done to care for your pet as they stay there. Also sent me update on their care and pictures of my pet having fun.

Consistently good care for my pets boarding needs. Grooming prices have become a bit excessive and…read moreappointments hard to secure so hopefully that will improve.

My Bull Terrier was having yeast and allergy issues. Once I got that under control I took him here…read moreand they did an amazing job. He looked and smelled so good after his appointment! Thank you so much and he will be returning every 4-6 weeks! Teghan Thomas's Mom

If you want your Furbaby cut and have to pick them up bleeding with open wounds then this is the…read moreplace for you. Then you get to argue with the owner who is charging you for the groom and taking apart the VET bill which they are 100 percent responsible for. Excuses is what TAILS A WAGGIN has. Do not go there. My 5 lb Tea cup Persian has been so injured and now had surgery at 10 years old and they are saying I should have went to their vet and then they would pay the whole bill. Since this was never told I wonder how they think would happen? Ignorant and rude. The groomer was very sorry but said it was up to the owner. Good cop bad cop is what was played here. This has been so stressful for our cat and our family who love this little cat. She has been groomed her whole life and this has never ever happened. Absolutely horrific experience. Owner is despicable.