customer alert. quoted one person 700 for a driveway clearing and charged their neighbors 1200$ to…read moreclear snow. absolutely wild, highway robbery. pathetic. in case anyone is wondering the average rate is about 100-300 bucks. ,

Got three quotes from three different roofing companies in the Tiverton, RI area and Hart's came in…read moreat the middle so we went with them. Great job completed in one day. So, since our house needed to be painted, we decided to give the contract to them to paint the exterior of our 1927 home which has a lot of trim work, railings, finials, etc. Another great job completed on schedule and within budget. We even had them do a few extra fixes to long-standing problems other contractors either created or never fixed properly like a bathroom vent, etc. We've worked with lots of contractors for small jobs to entire "gut rehabs" and more important than price (though they are very competitive), Matt and his team are honest, attentive, and committed to ensuring your job is done properly and with integrity - not common among the contractors we've worked with over the years. Thanks Matt, Matthew, and crew! The place looks great!

I can not say enough about how pleased I am with their services. I needed a drop ceiling in my…read morebasement as soon as possible for a house showing. Within hours I had a quote and 2 days later it was completed. Who does that anymore? They did! Totally positive and professional. Thank you for a great job! Tammy Smith

Exceptional quality of work. Extremely pleasant to deal with and stellar communication. Would…read moredefinitely use them again!

We really had an amazing experience with Rinaldi Brothers roofing. I called for a quote and Brandon…read moreSievers came over in less than a week. He spent an hour with me and I learned more about my cedar roof than I could have imagined there was to know. Also, he had an estimate for the project by the end of that very day. We did not wait too long to get on their schedule and once we did, they kept every promise from material drop off to daily clean up expectations. The job site was tidied up and neat after each work day. Maikol Figueroa was our forman and he was so easy to talk to. I was very concerned about a glass structure under a portion of the tear out and Maikol handled it with full integrity. The roof is amazing and beautiful; we could smell the beautiful cedar scent while they were working. There were a few roof issues discovered during the project that were handled beautifully with a few conversations and now our roof is solid and secure. I trusted this company throughout the project due to their availability, responsiveness and knowledge.

Matt Rinaldi is the type of business owner you come across once in a home ownership lifetime. Quite…read morehonestly, as long as he is in business I won't have anyone else do a job that he can do. I recommend the business for it's Personal approach, respectful interactions, efficient crew, clean worksite and responsive communications. So rare in today's world. This spring, my home sustained wind damage to the roof. He navigated the home insurance inspection, appraisal and negotiation process on my behalf (thank goodness for that!). The GAF roofing he and his crew installed is not only beautiful it carries an impressive warranty which makes me feel more secure.

Good quality workmanship; polite and fair with pricing; good job of cleaning up. Would recommend…read morethem.

Nothing but problems, had them do many repairs and every job has had issues. I am left with an…read moreextreme amount of complicated repairs and low quality work, no call back after the last issue. Embarrassed to even say that I trusted them to do these jobs. Thanks so much

This company installed gutters, replaced some shutters, and a small under roofing replacement…read more Micah the foreman was very attentive and was present and hands on during the project. This was 2 years ago. The reason I am writing this now is to express how attentive this company is with follow up. They have responded quickly and throughly to coming back to make adjustments to their work. The staff in the office and scheduling are pleasant , helpful, and professional! Very rare to find a company that acknowledges and corrects their issues. This I believe is proof of a quality company. Thank You

Called for a roof replacement estimate. Left in limbo. No response to 4+ voice mail messages…read more Finally received an estimate after commenting about my experience on the BBB website. Not recommended!

We hired Legacy to renovate our home in Narragansett and absolutely love the way the project turned…read moreout. The first floor was completely gutted and reconfigured, we put in new mechanicals and updated the 2nd floor. We had a very tight timeline and Legacy was able to complete the project both on time and on budget. Eric, Brad and Bill were accessible and responsive throughout the project and have even helped us with some recent storm damage completely unrelated to the renovation. Their quick response to the storm helped minimize the amount of damage. Dependable and honest, we are happy to work with them.

Very bad experience with R.J. Cawley Contracting. They replaced an aging water line pipe in our…read morebasement. The water line was corroded but otherwise functional. In replacing the water line, R.J. Cawley Contracting failed to properly compact the soil outside the basement and failed to seal the wall around the water line. The wall now leaks heavily at the spot where the water line comes in every time it rains. So we in essence paid them $2,500 to create a new leak in our basement. They have been unresponsive to emails, calls and texts (other than sending someone to caulk the sidewalk, which proved ineffective in stopping the massive leak). Recommend staying away from these guys

These guys are great! We had a crushed sewer line caused by National Grid installing a new gas…read moreline to our home. We had to move out until the pipe was fixed. RJ Cawley responded the next day, their crew had it dug up and fixed in a day.

I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.