My standards are pretty high, having just moved into the area and having left behind a superb VW…read moredealership on the west coast. I was preparing for a mid-west road trip several weeks ago and brought my Passat in for routine maintenance and an oil change. Colonial was fine, they gave me a loaner and a clean car back, and talked me out of some maintenance I really didn't need. They also noticed that the alignment was off and re-did it. About 400 miles out on our trip a week later, the car was drifting to the left noticeably-- not pulling so nothing dire, but it surprised me since we'd had it checked recently. I figured road conditions or something minor might have affected it. So after returning I called Colonial and asked them if they could take a look and realign if necessary. Here's where the rubber met the road for me. The car was out of alignment again, and there's nothing apparently wrong with the front end. They had the car for an hour checking and realigning-- and didn't charge for it. I did not expect any kind of warranty on an adjustment, but there it is. They even washed the car! I'll definitely be back, so far truly five stars.

Management doesn't know how to talk to people... was offered $500 for a running and driving minivan…read morewith 75000 miles on it and I'm not supposed to feel like I'm being taken advantage of! Mike the gm even was screaming at me over the phone Val can't pickup a phone and call back! I still even tried to work with them but Mike the gm said that he didn't want my business... well no problem Mike I will never give you my business! And I will post screenshots for everyone to see my conduct vs this horrible dealership!

GUARANTEE without GUARANTEE. This company convinced me to…read morebuy their (good looking) Audi A8 year 1999 coming with a new engine and new (rebuilt) transmission,both with guarantees. After 2 months,the transmission broke down and informing them about this unhappy event,they told me to claim with the company that issued the guarantee.This company was meantime bankrupt. You might think,Fleetway would step in now. But NO... They would take contact with the former owner of the Audi,and ask his help;it is 3 months now and no help came from the former owner or from Fleetway. I had to pay $4250 for a new,rebuilt transmission with a real guarantee and the Audi 1999 costs now $12000. So better look good at your guarantee if you buy a car,in general,and especially with Fleetway Leasing. Edward van Hulst

Best car buying experience ever. Our salesman, Sergei was extremely helpful and knowledgeable about…read morethe cars I was interested in, very personable, and made us feel very welcome.

Notice the 4.9-star rating at several other review sites versus the mere 2.2 stars at Yelp, where…read moreit is more difficult (but not impossible) to post fake five star reviews, hence the mere 20 five star reviews at Yelp versus the 1,200-plus at just one other review site alone, LMAO! And almost all of the five star reviews posted all over the Internet came from accounts with few or no other reviews, heap the same suspicious praise, and commit the same grammatical errors, which suggests that they were written by the same person, perhaps the owner (again, LMAO!). Ditto for the 100-plus filtered five star Yelp reviews. I experienced every high pressure sales tactic in the book from the sales and service departments, both of which work on commission. They pretend to be your caring friends but in reality just want to bleed every cent possible from you even if it means deceiving and outright lying to you. If you enjoy being baited and switched, grossly overcharged for cars and repairs, and played for a fool, Colonial Nissan is the auto dealership for you. I highly recommend that you read all of the one star Yelp reviews before you even think about dealing with Colonial Nissan. Notice that the experiences suggest a consistent pattern of treachery. This is a real review from a real consumer who is just trying to inform other real consumers.

Gary Runs a very good and honest business here. I'm leaving my review almost two years after…read morepurchasing a car here and am very thankful i found this place. I've had no issues with the car since i got it and when i bought it the car had only one previous owner and clean car fax . I can appreciate that Gary takes his time and picks very good quality cars to sell on his lot. I would highly recommend coming here if you are looking to get into a used car that is bought and sold with integrity and his customers best interest in mind witch at times can be hard to find in the used car business. thanks again Gary it was a pleasure doing business with you and like i said TWO years after purchasing and still have nothing but great things to say! ill be spreading the word

I have bought two cars from Southampton motor. Gary is not a pushy salesman which I so appreciate…read more I highly recommend anyone looking to buy a used car to give Gary a try to help you out. My daughter also bought a car several years ago that she still has and loves. I like that I can one stop shopping with Gary. You do not need to run around for tags or transfers, he will do that for you. I did not even test drive my last car which I recently bought. Go Gary, Thank you!!!!

Let me say up front that I didn't purchase a car from Northeast - I found a similar car to the one…read moreon-line closer to home. I was impressed with the follow up and diligence (without being pushy) from Nick. When I contacted him to say I wouldn't be coming in as I had purchased a car from another dealer, he wished me good luck and said to contact him with any questions! That is a class act!!!!

Coming into NECC was so easy and convenient! They made the car buying experience so easy and…read morefast!!! Adam G was so nice. Thank you! So happy to have my new car. Will come back again soon.

I want to thank Amy Blew, Appointment Coordinator, Faulkner Mazda, for the outstanding service she…read morehas consistently provided me over many years (since 2009) that I have been a Faulkner customer. She goes out of her way to make me feel appreciated and comfortable during the times that my car is being serviced at Faulkner. I feel very comfortable during those times that my car is being serviced there and actually look forward to going there and chatting with Amy. She is a very smart, warm, competent and special person who extends her support and service and goes the extra mile. She is a credit to Faulkner Mazda. I extend my gratitude and appreciation to Amy, to Ashley and to Faulkner. I am a loyal customer at Faulkner because of Amy and Ashley as well! Thank you, Amy, Ashley and Faulkner, for your consistent and exemplary service. My sincere good wishes for all, Marion Schwartz, RN, BSN, MSN, CPM

Arrived at 3pm. Agreed to their asking price for a new 2026 Mazda 3 when I arrived with daughter…read moreafter she test drover it. I had a trade. They manager low balled me on my trade which was in excellent condition with low miles. MMR had it for $26k and he offered me $20k. I wanted to leave but my daughter loved the car so I stayed and negotiated back and forth until we agreed on the trade in value. They had us waiting hours to complete the paperwork even though I was paying cash. We finally were able to leave by 830pm. They sold the car in less than a month. I would never buy another car from Faulkner Mazda in Traverse again. They are your typical dealer who has no problem insulting the customer with lowball trade in values. Oh and their detail department is horrible on a new car delivery.

A good auto lease broker isn't easy to find. But we've found one in VIP Auto. Arthur proposed a…read morenumber of good options during our first conversation. Each one beat my dealer (by a lot). Within a few days, our new ride was in our driveway and Arthur returned our old car off the current lease. Net net, Arthur got us a great price and saved us all the waiting, haggling and general awfulness that comes with visiting a car dealer. Arthur is money, and he's going to get a bunch of referrals from our family.

Outstanding isn't enough to describe my experience at VIP. Quick and easy. Ivan did a phenomenal…read morejob of getting me the right price and a beautiful car. I was in and out in 30 minutes. No wasted time or headaches dealing with dealerships. I will be a lifetime client and will send all of my friends and family your way. Thank you again!

Bought a brand new Explorer ST from Russ Coy! Russ is a…read morephenomenal sales person, no high pressure, and I would highly recommend him for your purchase. I have always had European vehicles, and before I retired was a Porsche brand ambassador. The new Explorer runs as well if not better than any of its European counterparts! 400 hp and over 420 foot pounds of torque with a 10 speed gearbox makes for a phenomenally great package. The vehicle is equipped with blue star, which allows the vehicle to drive itself. I cannot speak highly enough about Russ, as well as their finance department, and the whole John Kennedy organization. It is clearly obvious that their family owned, and genuinely care about their clients... Don't waste your time with the others, buy your vehicle from Russ Coy, and I am rather certain you will be very thankful that you did!

My husband found a green Bronco that he wanted to look at so we drove over from NJ to check it out…read more All staff we encountered were friendly and helpful. Ron Haines was personable, knowledgeable and honest the entire transaction. We were in and out in around 3 hours and left with a great deal and my husband's dream car. I'd highly recommend this dealer!

Ask for Joe Ehret. Five star service. They work with you to get the exact car you want for the…read moreright price. I highly recommend Faulkner Toyota.

Had a steering light come on and called since it should be under warranty. Explained how it can be…read moresuper dangerous to lose steering. They scheduled me out a full week. I once again explained that I would like it to get in earlier because steering failing is way more dangerous than AC not working. Come Saturday. Steering totally fails. I ask for them to send a tow because what I told them could happen...:: did happen. I was told to call roadside myself or they could give me a tow companies number. The vehicle arrives at the dealership and I requested them to run a scan on the car to see preliminarily how long I would have to have another car and be out of my car. The service department refused to do that because my appointment wasn't until Monday. No loaner car was offered. My car went in at 7:40 AM on Monday and they did not contact me until 3:40 PM and let me know that my car would not be ready till friday or Monday and only now asked if I needed a loaner car. If the service department would have listened to the customer, this possibly could have been avoided altogether. But I was treated like I didn't know anything and due to the fact that I cannot take my car to another mechanic because it is a warranty issue. I feel as though I was placed to the side.

Glenn is an excellent tech! Gets you back on the road asap and a cost you can afford!read more

I forgot to mention in previous review that ...Last year I had contacted Glenn's Automotive Repair…read moreCenter for a second opinion on my Ford sport utility . He was able to schedule me within 24 hrs to see the vehicle and determine what he thought was the problem. In and hour and a half total time he quickly found and adjusted the issue that the major dealership neglected to find after several over night visits. He explained what the dealership did not finish and the car was running great again. He explained other potential culprits to look out for , and said he was a phone call away if I needed further help. I did not need additional help bc he solved the problem & did it in record time !!! He gave me added assurance by simply taking the time to explain and helped me to understand all that was happening with the vehicle . His prompt service and attention to detail spoke volumes about the care and knowledge he has in automotive repair. Glenn has a happy client !