I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

I used AMOSO to rent my house when I was out of the country and I regret it. If you value the…read moreequity you have in your house, don't use them. They did a terrible job of maintaining the property. I always paid thousands in-between renters for fix-ups, but they neglected a leaky roof and rotting wood on the front porch that led to the need for costly repairs. They hired someone to do interior paint that seriously damaged my historic house by unintentionally spraying paint meant for the walls on the ceiling, windows, sinks, and hardwood floors. I didn't realize this until several months after the fact. They also admitted to me that they charge renters for services they don't provide - like changing the furnace air filter every few months. Once they sign you as a client, it is hard to get a return email or phone call when you need to speak with them.

Out of State Owner - Got Nothing but problems - When AMOSO asked to complete work paid for in…read moreadvance, they quit!1) Spent Tenant Deposit on Repairs - did not give to owner and did not separate from other funds.2) Was charged for mowing that did not get done until hired 3rd party to take photos to prove it was not done (a 6' vine on house and weeds over the knee shows was not done "last week").3) Charged us 10% markup to hire repair crew, then marked it up again when they hired their own subsidiary company to do the work.4) Let utilites get over $700 past due when they were supposed to pay the bills from available funds.5) Charged for repairs to outdoor handrail, they removed it and threw it away. We had to hire someone else to replace it to get occupancy permit approved.6) Left tenant repair requests go unfulfilled until tenant moved out (Broken window in door left for months after tenant reported, found to be boarded up at move out instead of repaired). Other tenant's complaint that stove was broken went without response for MONTHS. Wasn't until we stepped in as owners that it got resolved.7) When questions were raised about completeness of work, instead of offering to make good, they responded with accusations of poor manners to avoid having to do the work they were paid for (Ad Hominem, Tone Policing: Tone policing is an attack that focuses on the manner in which someone makes an argument, rather than on the argument itself.)I would be understanding if they said, look we have problems. However, they denied and refused to take ownership of their own problems until we put the houses up for sale and the realtor's photos showed the work was not done.

I have been a tenant in an apartment managed by KVG for two years now. They're friendly,…read moreresponsive, and reasonable. It's an old property that was poorly maintained by previous owners so we've had several maintenance issues, but KVG was always prompt to respond and got everything fixed without trying to blame us. Our heating unit broke down once in the middle of winter, so Ben Arnold made the 1.5 hour drive right the next morning to lend us several of his own electric heaters. Another time, my rent check arrived all torn up from the mail, but they were understanding and didn't make me pay late fees. From a tenant's point of view, I couldn't ask for a better property manager.

Hired Katherine Victoria Group (KVG) to repair and rent out a property I owned. Paid them $500…read moreupfront and another $500 is due when they are finished with repairs. They called today and said in addition to the $500 I owe them, the house needs another $1,500 in repairs before it can be rented out according to the inspector. That's $2500 total for a house that I might make only a few hundred dollars a month on and that's a big IF anyone will rent it. I feel like I have been scammed, like this was their plan all along, to ask for a little money upfront and then slam me with a huge bill later hoping I would just pay them anything they asked. Had they said the house needed $2,500 worth of repairs to begin with I would have never bothered using them to repair and rent out the house.

They are not trustworthy. They take advantage of the elderly. Never fix anything now they have sold…read moretheir properties to another management company and they are no better!

DO NOT DO BUSINESS WITH THESE PEOPLE!!!!…read more This would be a 0-star review if it were possible, like many of the others here. We own rental properties in St. Louis that were being managed by BBW Homes until they sold to Poplar homes (we wrote a review for them as well) in Fall of 2023. Barb and Brad Westre were very good PMs to us for the first 2 years. They invited us to their home, made us feel welcome, etc. and seemed to be doing a good job with management. We've since learned otherwise on all of our rentals. They charged thousands more than their make-ready estimates and work order maintenance (which were handled by their own maintenance people). This is not uncommon, however, it is unethical with the amount of overbilling and when the charges are as they were and completely inappropriate. One example is that we were charged for many, many things that tenants should have been charged for. We don't even know if they charged the tenants and us as well because they claim not to have maintenance records that they SHOULD HAVE TRANSFERRED TO POPLAR HOMES but no one seems to have them. When they sold to Poplar Homes, they claimed that we still owed them thousands of dollars for these make ready and repair charges. Poplar home paid them out of our rents even after we instructed them not to. We don't have room to write all the stories but we will be contacting Elliot Davis of Fox2Now News to brief him on our story. We HIGHLY RECOMMEND all of you with these experiences to do the same with your local news channels. You should also leave 1-star reviews wherever you can, here, Google, Facebook, etc. We are looking for recommendations for an experienced, attorney who has success with class-action lawsuits in St Louis. These guys think they're too big to be stopped or at least do things equitably for tenants, particularly the elderly (the same as Poplar Homes), but nobody's bigger than all of us together. This review will be updated as we move through our experience with them, stay tuned. There will be more to come....

I sent a check to this property manager. After a month I received a notice that I hadn't paid my…read moreHOA fee. I called and was told they never received it. I paid the fee to the agent i was talking to. I said I had feared that the check had gotten lost and said should I stop payment and she said yes. Now they are trying to charge me a $35 they said was being charged by their bank. After speaking with Bob he said he understood and would try to get the fee waived. He said he would contact me via email which he did although through another person in community properties. The fee was waived. I appreciate the timely response and the outcome. That is why the high mark. Before I had talked with Bob I had responded to an email that I had gotten from another person at the company. Explaining again that if they didn't have the check I didn't want anyone else cashing it (obvious). That person responded with an email two before that they couldn't waive the fee. Thanks again Bob

This company couldn't manage a lemonade stand. There is never anyone to help you, either on the…read morephone or in emails. The property looks terrible and we were told they were going to paint the trim this year---it's only been 25 years since they did it last---but I have yet to see any paint. They replaced the roofs but the roofers removed screening from the gutters and piled it all near our trash cans. I fell over it and was badly hurt. Stay away from them!

I am very familiar w/this company, RE/MAX Best Choice, headed by Rhonda and Jerry Overberg. They…read morehave developed four outstanding offices, three in Jefferson County and one in STL County. My personal opinion is that the STL County office is too often overlooked by STL.County residents because of it's location at the EXTREME southern end of St. Louis County before crossing the Meramec River on I-55, right off the Meramec Bottom Rd exit @4568 Meramec Bottom Rd. I am familiar w/many of the agents in that office and know them to ALWAYS place the buyers and/or seller's needs ahead of their own - it is a high-producing office, literally filled w/career professional real estate agents. IF you are considering buying a home and/or selling your current home, you will be missing out on one of the best opportunities if you don't utilize the professional services of one of the agents in this office. 314-714-7000

These are dishonest people. Kristina Roberts and Rhonda Overberg. Kristina sold us her grandparents…read morehouse with covered up water issues undisclosed. Rhonda pretended that she was going to help with the situation, dragged it out for over a month, and now refuses to help. We have proof that the water issues were long happening before we purchased house.

This management company is a disorganized mess! They sold the apartment complex I'm currently…read morerenting. This company lost or wouldn't transfer any documents from the complex to the new company, including every resident's correct rent and lease agreements, rental insurance documents, pet documents, move in/move out forms and more. When I had issues before they sold the complex, they wouldn't respond. They built this property too, and it has many structural issues despite only being a few years old. I would not trust them with anything and I will never rent from them if I see their name on a building!!

Living in one of their complexes Majestic Stove Lofts is a dump! They don't care about safety,…read morecleanliness and want to continually charge you for everything. Office manager promises and never delivers