The management/landlord have resorted to deleting posts of user complaints on the internal message board (see one of them attached) to try to cover up their pattern of neglect and negligence. The building is filled with piss and puke in the elevators, the manager and security don't wear masks, constantly broken Internet, police getting called on neighbors, dog poop, broken elevators, lack of response by maintenance, broken electrical systems, and lots of other complaints that are just ignored. They seem to exploit people who don't know any better than to rent from them. I have yet to hear any resident who moved out regret it and I know many who have been very happy to be anywhere else than here. Beware: they lack any basic ethics and morals; you've been warned. Personally, I tried to let the management know about a wiring issue and they acting like I was making things up (as though it is normal for electrical outlets to just trip on their own with nothing plugged in). I also had the provided washing machine overflow because they did not hook up the overflow guard and instead circumvented it (see attached photo). They came and "fixed" it telling me that it was safe to run again. It flooded (again) and destroyed thousands of dollars of my property. I asked them to pay for the damages and after months of dodging, I formally made a request and they had their attorney write me a letter basically saying that even landlord negligence should be filed against my renters insurance (this is not how liability works and landlord negligence is excluded from that insurance for that very reason). Their attorney knows this or is incompetent to be an attorney. Anyway, see attached one of the many posts that they have deleted to try to cover up their negligence and also see attached photos of the flood caused by their choice to override the safety mechanism of the washing machine. Ask any resident who has been there for over a year before you move in and expect them to try to charge you more than the place is worth in a renters market. Occupancy downtown is low and Bogen is one of the worst lofts downtown. They're acting like people are lining up to lease, but most people leave unless they are too lazy to move. Don't get stuck here. read more

The Bogen Lofts - One of the many deleted internal complaints... - Apartments Near Me - Saint Louis, Missouri

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Where to begin. These "lofts" are just about the worst place you can live downtown. The management is not responsive, the complex is dirty and you will be charged a ton upon move out. I have photos of needles in the hallway, my boyfriend was trapped in the elevator for over an hour, the parking garage flooded and totaled our cars, it took a month to get CAULKING repair in the bathroom, we had over 10 packages stolen and we had two neighbors arrested. Do yourself a favor, read the other reviews and don't live here read more

The fact that I still live here is depressing. Management has destroyed this place. We get things stolen from us constantly and they respond, "There's always theft in a downtown building." I had $4k worth of belongings stolen from my car which had 3 cameras pointing at it. The office told us that none of them record. They rent the empty units as AirBnB's. Every weekend the building gets trashed. Everything is moved in common areas. There's trash overflowing in every can. The guests are thrown out by police, arguing and fighting in the halls. I had a 100 lb door come off its track when I moved in and it has been leaning against the wall ready to fall for 5 months now while I wait for maintenance. I had to go talk to them every week for 2 months to get it repaired. The office manager, Adam, will fight with any and everything you say to avoid helping with your issues. Don't move here... every neighbor I've met said this place is the biggest mistake they ever made. read more

This place is a nightmare! 1) The Maxus management is trash. My heat went out and it took them 2 weeks to get it fixed in the middle of a snow storm. I had to call the corporate office to complain in order for them to get it taken care of. The leasing office doesn't answer or call back the resident line, they only answer if you call the line for prospective tenants. The corporate office refuses to call back tenants at all. 2) They rent to anyone. My hallway constantly smelled like drugs, there are always parties going all night that keep everyone awake. My neighbor (yes, my actual next door neighbor) got into a huge fight with her boyfriend and got stabbed, and had to be taken to the hospital! I've never seen anything like this in what is supposed to be an upscale loft. 3) They're CROOKS! The Bogen autorenewed my lease without my consent (actually against my explicit instruction NOT to renew it) and now are trying to say I still owe them $2700 even though I moved out before the end of my lease, and completed my walk through (I even have an email from them saying that I left the apartment in good condition!) I have lived in 5 states and rented more places than I can count and this has been an absolutely horrible experience that I would never wish upon my worst enemy, rent anywhere but here!! I have filed complaints against Maxus Properties with the BBB and attorney general, voicing my concerns. read more

The apartments are nice but the ventilation system is weird. Other tenants smoked an abundance of things in their apartments and the smell seeped into our apartment daily. The garage under ground is a nightmare due to the pillars throughout. The office staff was great, and over all it was a good place to live. read more

Overall, the Bogen is a nice (although expensive) place to live. We especially love the open floor plan and huge windows. The building has a rooftop game room, an outdoor patio, some cardio machines, and a pet relief area. Internet is included, which is nice, but it's fairly flaky, and the fees for things like underground parking and pet rent are not cheap. The staff is very friendly, and they sometimes put on fun events and competitions. When we first moved in a little under a year ago, they said they would host events every month, but we've only seen a few so far. I've heard that the new management will make more of an effort on this front (we just had a holiday door decorating contest and a holiday party), so we'll see if that holds true. Based on what I've seen and heard of other downtown lofts, the Bogen seems to be among the best. If you can afford it, it's a nice place to live! read more

I've seen a lot of prospective tenants come through the building recently and figured I should write a review so they don't make the same mistake that I did. If you're considering renting at the bogen, please run for your life. We have lived here for 2 years now and have countless stories to share but I'll try to keep it short. The Bogen has a community page where tenants used to be able to post comments on. It's now completely censored and has to be approved by our new manager Jeannie. It used to be a great tool for neighbors to connect, post furniture for sale, ask questions, make recommendations, etc. but it's pretty much useless at this point since she either rejects your comment outright or approves it weeks after the fact. Which brings me to my next point.. It's been very frustrating trying to get in contact with the manager. She doesn't respond to emails promptly and you can no longer call down to the office - it goes to an automated recording where you are instructed to leave a message. The Bogen recently got rid of their bulk internet package and apparently notes were posted on the doors (not ours though) so we missed the memo. A neighbor mentioned something about it to me so I decided to contact Jeannie for more information. After sending her several emails she finally responded by saying there haven't been any changes and to contact Spectrum.... what? Why do we need to contact Spectrum if there aren't any changes? To which she states letters were placed on everyone's door and we need to transfer services. Not sure why she couldn't professionally explain the situation to us but that's neither here nor there. 2 months ago our car was broken into and tampered with in the parking garage. We do a pretty good job at not leaving items in our car but on this particular night we left a few face masks in the back seat. Well, come to find out our car is totaled. We filed a police report, contacted the main office for camera footage for the police report (spoiler alert: no video... cameras are apparently pointing everywhere BUT the cars) and bought a new car. When I sent an email to Jeannie to update her with our new license plate she had the nerve to say "CONGRATULATIONS" on your new car... I found that to be a rather tactless response. Speaking of the lack of security, packaged are stolen constantly, to the point where some businesses have told us they wouldn't deliver to this location any longer. It doesn't even matter if you go down an hour after it has been delivered... it's probably gone. I wish the office would accept deliveries for us and keep them in a secured location but they don't. I'm sure they'll use covid as the reason, but it's not hard to figure out a safe way to do this. I could share more stories, like how our neighbor has had parties and left his door ajar allowing for a full on view of a myriad of high powered rifles just hanging out on the kitchen counter. Which, you do you, but once a fight broke out in that unit that evening I couldn't help but wonder if a bullet would fly through my wall while I'm sleeping. Or I could tell you how sometimes when security is called, they'll show up to the unit in question and not even knock on the door because they already know they're in over their heads. But I think you get the point. Our new manager intentionally goes out of her way to be curt and of no use and I highly recommend moving elsewhere, especially when there are so many other options within a few blocks of here. read more

The Maintenance Staff here at the Bogen Lofts are an AWESOME team. The new Management Staff here are wonderful. Every request is completely timely. The building is very clean. I would highly recommend this place to anyone sitting on the fence. read more

I've owned a unit at The Bogen Lofts downtown St. Louis for over 4 years. I am so pleased that our new property manager, Dan has really spruced up the building and added value to our property. Our building now offers community events to bring our neighbors together and I have met so many lovely people that live here. Although, I am not a renter my neighbors who rent seem to love the management and our new found atmosphere as well. I am just so happy we finally got a building manager who really cares about our building. Before Dan took over it sadden me to see our home going down hill and the old management wasn't as friendly. So satisfied my home feels like home again! read more

Great place to live. Excellent downtown location, right in the middle of the loft district and close to the stadiums, theater, night life, etc. Attentive management company keeps the building in great shape. read more

Things are great! My boyfriend, cat, dog and I love the location, apartment and staff! Our place is quiet and has plenty of space for the whole family. read more

I just recently moved into this building and I've had nothing but great experiences. The leasing office has been very helpful and maintenance was very prompt when we had an issue. Loving it here. read more

We lived in the Bogen from August 2015 to July 2016. During that time we frequently commented that we loved our apartment but hated the building. The upstairs dog walk area sounds like a nice amenity and probably would be if they hadn't placed it next to the air intakes for the HVAC system of the entire building. So the hallways all end up smelling like urine. When you could get a maintenance guy in your apartment they were always friendly, but there seems to be too few of them for a building of this size. Maintenance requests could go several weeks before someone would come around. This was compounded by the fact that the office staff is never in the office and don't return phone calls. We've been waiting 3 months for our security deposit and when I do call I get the same line everytime, "We'll look into that and call you back". I wait a few weeks with no call back and then try again. We were never late on the rent and left the apartment cleaner than when we moved in. read more