Luxury? We were excited to lease a penthouse in Clayton, MO at Clayton on the Park as we split our…read moretime between St. Louis and Winter Park, FL. Unfortunately, we have had many water leaks from the ceiling and the recessed lights. After yesterday's storm the "fixes" that the maintenance crew used previously have failed and the ceiling has caved. The water is now spreading in the ceiling to multiple rooms of the penthouse causing massive leaks and water build up. This is now impacting apartments below us. The maintenance crew has been unresponsive for mitigation actions. They will not cover any of the furniture or tarp the failing roof areas to mitigate further damages, after multiple requests. They have also used our beautiful china and our trash cans to catch water from the leaks. Finally, no one will speak with us about the remediation plan.

window has been leaking for over a month. every time is rains our living floor is soaked…read more management has does nothing but put silicone on a rusted out window frame. response has been nothing but slow and shown zero plan of action. highly recommend looking elsewhere. the area is perfect but this management team will ruin that for you very quickly if any problems occur.

Gorgeous apartment complex!!! I just toured Altair with a friend who will be moving in this summer…read more The apartments are stunning with great natural light and there are monthly resident events (eg. leprechaun scavenger hunt--aka. Find the leprechauns and redeem for gift cards). They even have a business center where residents can use desktop computers with printing or reserve a conference room. The gym also looked amazing--there's a separate fitness room where they have a virtual digital fitness trainer that you can sync your device for. Parking is also free (1 car per apartment unit). It's also walking distance from the Richmond Heights Community Center and Library!

We have lived here since the beginning and it's been wonderful! Perfect location and luxury…read moreamenities. The staff goes above and beyond. Great decision to live here!

very hard to get in touch with anyone via phone! I got stuck in the parking garage for hours…read more luckily a worker went for a smoke break and was able to go back in and open the gate. The phone numbers send you to vm or AI that pretends not to hear you speaking. DO BETTER!!

Just moved to STL from California and couldn't have picked a better apartment and location,…read moreespecially working in the hospital setting. All of the staff including Kimi, Smitty, and Fikret have been so accommodating and helpful with my requests. Fikret even hung my wall art and photos beautifully! Richard has also done a great job with any service needs! The staff is always amazing Thank you!

Cortona is a great place to live. Maintenance is very responsive and nice. Mick in the office is a…read morehuge help with any of your problems. Feels like home.

Update:: They improved my life in here and provided me more comfortable living and now I think I…read morelove this place. I made great friends in short time. They usually have at least one event per month for residents, including yoga, drink & food events etc. Also there is a nice pool and a hot tub! Thank you Cortona for eveything!

My husband and I have lived at Gallery 720 since February 2018 and love living here. It is a very…read moresecure building in a quiet neighborhood and is walking distance to both of our jobs downtown. The supermarket is one block away which is very convenient. The management team has always been responsive to anything we need. We have a terrific view of the Arch and the city. Everything is included, you only pay for your cable / internet. All in all it's a great place to live.

Lived here for 18 mos. Great place to live due to the proximity, amenities, and most importantly,…read morethe staff. Candace is a true property manager ready to listen to your needs as they arise and constantly making improvements. Another male leasing agent was able to print out my resume on short notice for a job interview (that I got). As for security, Miss Lilly and Ms. Karen are lovely security desk agents who are very attentive and knows you by name. The finishes are well appointed in the studios. They were more modern with either wood or concrete flooring and white granite counter tops. In regards to noise, there are times you can hear neighbors (usually during holidays and bigger events) but nothing too crazy. However, you are signing something in the lease to allow for them to make construction noises as they continue to improve the building. Due to me getting a new job, I had to move to be a little bit closer to work, but don't worry, my new home is still with Brandonview LLC in the CWE! :) PROS: - proximity to grocers and nightlife - great staff - amenities (pool, deck, hot tub, and gym) - in unit laundry - free electricity CONS: - they charge for dust on fans so please be clean upon move-out - sometimes checks were taken out a bit later but if you give a money order all is well!

Everything! Kind and informed. Maintenance was excellent. The area itself is centrally located with…read moremany options.

OK, updating my review. They fixed the water flow issue. Not sure what took them so long but…read morethey got er done. Kudos to the management I removed my shower drip photo . I added a star.

I live in the Park Royal building but they are the same apt complex... I have been here for about 3…read moremonths now and I love it! I have seen some reviews that seemed iffy but honestly I think the apartment manager is great! She is super responsive and if there are any issues they are fixed immediately or within a few days! The staff here are great and for the most part the other tenets are too (only one or two are "shady" complainers)... it is super dog friendly and everyone's puppies get along... the apts are pretty sound proof from my end... I don't really hear anything... It is an old building so we have ac units vice central air but it works out fine and you can always request for more if needed... so far my wife and I love it here!!! And we have friends that want to eventually move here too! The area is great! You are walking distance to the park, zoo, science center and countless museums. There are plenty of restaurants with every type of food you could possibly want!

The staff is amazing and so kind. The entire community is incredibly diverse and welcoming. The…read morecommunity supports local farmers with a buying coop which saves money while buying local produce... Attention to the details sets this apart! The buildings have authentic historical beauty but are impeccably very well maintained. The neighborhood is equally beautiful and the people are so open and friendly. Excellent walkablity convenient to groceries and fun things to do. So happy to be living here and not moving anytime soon!!

The vue apartments is a safe, gated community as well as a beautiful and fun place to live in…read more From the staff to their amenities, everything is great. I especially like how accommodating the staff is, their Manager, Heather and assistan manager Carly is exemplary at what they do and goes for the extra miles to make sure you are settled-in alright. Grady on the other hand is also anpart of their team who assures you that whatever you need help with maintenance you can count on him and he's a jack-of-all-trades kind of guy. Our neighbors are all friendly and lovely to chat with when we can, since it has been winter, we all try to get into our apartments in a hurry but I'm sure once summer comes there would probably be more smiles and greetings here and there since it's gonna be lovely weather. The amenities are always kept clean and tidy, same as their receiving are which always smells great! As a bonus, they offer you free starbucks and have parties to socialize with your neighbors occasionally. The vue has been a great welcome to us here in St. Louis and also great assurance that we are in a safe place. We have had no issues and have settled in happily. Thank you, The Vue! -Christopher & Nina

We Moved Here for the Security--We Left Because We Didn't Feel Safe…read more Our experience was very disappointing. We moved into The Vue in September 2023 and moved out earlier this month after living there for roughly three years. One of the main reasons I chose The Vue was because it was a gated community. It was more expensive than some other apartments we considered, and even though other places offered garage parking while we had to park outside here, I felt the gate would provide an additional level of security. Unfortunately, that turned out not to be the case. The gate was a CONSTANT issue. There were times when it was broken and left open for WEEKS at a time. During one of those times, three cars were broken into, including mine. There were thousands of dollars in damages caused by people attempting to steal the vehicles. I contacted management to ask whether they would help cover any of the damages, especially considering the gate had been left open for weeks. I was told they would take the issue to corporate and see whether anything could be done. Ultimately, the answer was no. I was left paying for all of the damages out of pocket and received nothing more than a sorry for the inconvenience. I later learned that other car owners and residents had similar complaints and concerns about the gate and vehicle break-ins. I understand that apartment complexes may have limitations regarding liability, but when one of the main selling points is being a gated community and the gate is repeatedly broken and left open for extended periods of time, residents should not be made to feel like their concerns don't matter. The gate gave us a false sense of security. By the time we moved out, we simply did not feel safe there anymore. The move-out process has been just as frustrating as many of the other experiences we had while living there. We were charged for an additional day of rent, along with other move-out charges, and by that point, it just felt like one more thing being piled on. The charge I have the biggest issue with, however, is the carpet cleaning. Earlier this summer, The Vue had workers come into our apartment to repair the patio sliding glass door. Those workers walked through our bedroom wearing work boots without covers on them. Our bedroom was the only room in the entire apartment with carpet, and there was repair and construction work taking place in and around that space. Now, after their workers tracked through and affected that carpet during repairs they arranged, we are being charged for carpet cleaning. That is what makes this so frustrating. We are being held financially responsible for cleaning carpet that their own workers contributed to messing up. Instead of taking responsibility for the condition their workers contributed to during their repairs, they are trying to pass that expense on to us during move-out. We had to question and fight them on practically everything throughout our time there, including repairs, concerns, and now move-out charges. By the end of the process, it felt like every issue became another battle instead of receiving fair treatment and reasonable communication. On top of everything else, the walls are extremely thin. Our neighbors had dogs that barked at all hours of the night. The night before our move-out day, we could still hear the dogs barking as late as 11:45 p.m. on a Sunday night as if they were in the next room. We could also hear cars on the street constantly, morning, day, and night. If you're considering The Vue because you want to feel safe in a gated community, I would seriously reconsider. If you don't want to constantly hear your neighbors and street traffic, reconsider. And if you don't want to have to fight over repairs and charges, reconsider. After nearly three years of living there, we were more than ready to leave. ONE STAR. Very disappointing experience.