This review is for the shady business known as Gallery 720. I'm writing this review on Yelp because they delete all reviews off Facebook that don't give them a 5 star (they deleted my 1-star review). Living at Gallery 720 has been the worst place I've ever lived. This place is ghetto and poorly run by management. It's run like a scam. I am currently up at 5am writing a review after enduring the 6th or 7th leak in my apartment. Apparently when it rains, the apartments here start leaking. The first leak I mentioned to them was ignored. During the second leak, I was told by the leasing manger that all tenants experience the leaks but residents understand that's "just how the building is built" so they deal with it. I was appalled that the leasing manager would have the audacity to say such a thing to any resident. I am currently on my 6th or 7th leak since moving in. I have to literally prove with photos or videos any issue I have in my apartment before this company will fix it.
If you are one of the few people in the world who enjoys living in a leaking apartment and having your things constantly water damaged, know that the building is also temperature regulated. They deceptively fail to mention this both on tours and in your lease (most honest leases mention this). Depending on the season and outside temperature, you have very little control of the temperature in your unit. Yesterday (April 13th) the temperature outside was in the high 70s. So because the heat is still on, the temperature in my apartment at 2am is 75 degrees despite me having it turned down to 65. It won't get any lower so it's not just humid, it's sweltering!!!
I was conned into coming here because I was told by the leasing manager that the place I was looking at (Soulard Market Lofts) was unsafe and had numerous break-ins. Yet the area this building is in feels deserted and unsafe. Also because some kind of a/c current is always blowing and the shower area is not fully enclosed, there is a cold draft that comes through the top while you are showering making it an extremely cold shower experience. You will feel like you are taking military showers.
The garage parking situation is horrible. You pay $125 a month for parking on TOP of your rent, yet you park in an attached garage on the 5th floor (if you're lucky to find a spot). You have to take the elevator back down to the second level and cross the bridge into the building. The elevator is known to often not be working so that means you'll be trekking up 5 or more flights of steps, which is hard to do when you have groceries or luggage. There is no way to get in or out of the garage by a code, only through a keycard and they only give you one. So if you have visitors expect to go all the way down to let them in/out the garage. If you have visitors staying with you and you're at work, they can't leave during the day unless they have the keycard. On top of that, during game days or events, you have to wait in a long line to exit the garage with all of the other visitors instead of having the middle lane open for residents to quickly swipe and exit. This has made me late to work plenty of times.
I am also still having issues with the dryer. It doesn't run on full heat and the only cycle that works is the 40 minute cycle. I have to run a load on two 40 minute cycles (80 minutes!!) and even then clothes are only about 70% dry. Also, everything that drops breaks on these concrete floors. You will lose a lot of money! Your feet will ache and you will have back problems from walking on concrete floors all day.
Other issues I've had: the property manager has blatantly lied to me and on me and we have gotten into an explosive verbal altercation over the phone after she started screaming at me! Craziness. They also do not inform you when you have packages delivered. There is a sign saying to check the office every day for packages! I've never lived in an apartment that doesn't do the courtesy of informing you of a delivery to the front office, so this is just sheer laziness on the front office's behalf.
I could go on and on but bottom line: only come here if you can get your corporate job to blow a ton of money to make sure your living experience is quality. They don't care about the average tenant and they know that once they get you to sign a lease there is very little you can do to get out of it. So any issue you have will be up to you to fix or you have to pay more to move to a new unit. They only want to bleed you financially dry since this building is not at full capacity and construction is still ongoing. You will pay a premium to live in one of the most deserted areas of downtown (mostly in the form of outrageous monthly parking fees, $125!!!). I would strongly suggest looking into moving into "The Laurel" or "Pointe 400." Ive had friends who have had MAGNIFICENT experiences at both and they truly do care about making sure their residences have the best living experiences possible. read more