I cannot speak highly enough of this company. When I requested information for a new Garage Door…read moretheir response was timely, friendly yet professional. Customer service was superb the work was done quickly & professionally. Excellent price as well. Installer went above and beyond. Cleanup was excellent the door works wonderfully and looks great! I would recommend them to anyone considering a new Garage Door.

Great service and went out of his way to help us out. Came out quickly and during the time he…read morementioned to fix a broken spring on my garage door and took care of it quickly.

Fast quick service! Got my garage fixed same day! Would definitely use them again. Highly recommend.read more

This was one of the most customer-centric experience that my family has ever experienced! That…read morebeing said, I never expected to be saying this about a "garage door service/system" company. Last night, our garage door system came off the tracks and the entire door was literally half-hanging on the tracks. We were able to find 2 of the wheels/pins to somewhat secure the door enough to get the vehicle in the driveway. After that, our family said a prayer that everything would stay in place long enough for a technician to come out (thinking that it would be 24-48 hours before someone would be out. This morning, we contacted Advanced Door Systems (as they originally installed our Garage Door System). Mrs. Jenny answered the phone and patiently allowed me to ramble as I tried to describe the issue. When I was done trying to explain, she did a basic troubleshoot based on my description. Then after getting our address, checking where the technician was currently located and looking at the shop's schedule, was able to get a technician out here in just over an hour from when I placed the call. Mr. Abner came out and he sure knew his stuff! He even knew who installed the door, several years ago by the handwriting on the original paperwork (which we had in the garage). Apparently it was Mr. Billy (the business owner along with Mrs. Jenny). Abner figured out that one of my old (and solid) round point shovels, which we had against a wall (near the track), must've been jostled enough that it clipped the door while closing, last night. That knocked things loose, popped 2 of the pins, bent the opposite track and the weight of the door was shifted to the bent track. End result... Garage Door was completely fixed and is even quieter than it was before the damage. We love that Abner fixed the issue instead of trying to sell us on something needing replaced. The cost was much less than what we expected to pay. Abner mentioned that he has worked with Billy and Jenny for 40 years and it shows that they form a More Than Amazing Team! We are glad that our neighbor gave us Advanced Door System's business card when we moved in several years ago. This is our second interaction with Advanced Door Systems, through the years and both were extremely pleasant. The staff is Friendly, Knowledgeable, Thorough and Honest! Their pricing is more than fair and this was an emergency situation where a business could have really taken advantage of us. Although we hope to to never need the business' help in the future, we hope that we can recommend other potential customers to their business. Advanced Door Systems in West Chester, OH is not only in the business of garage door systems but also in simply Putting Good back out into this World! We are very grateful and blessed to have worked with Jenny, Billy and of course today's experience with Abner!

I called this company when my remote stopped working. The technician listened to my long-winded…read moretrial and error play by play, and he quickly diagnosed the problem and gave me clear options. He did good work for a fair price, and I was pleasantly surprised by how much quieter my new opener is. I'm returning to this company for a separate wear-and-tear mechanical issue, and I know they're offering a better price for the repair than precision overhead garage door.

Thanks DONE Right for getting my garage doors re-sealed and rolling smoothly! Great service at a…read moregreat price.

Affordable Garage and Patio Solutions applied Polyurea / Polyaspartic with Full Flake broadcast…read moregarage floor coating to our garage. The floor turned out extremely well with even the HOA manager and board President commenting how well the completed job looked. Affordable Garage ground the concrete 4 directions, cleaned all cracks and sealed and then applied the basecoat and color flakes. Once the basecoat and flakes were cured the topcoat went on. There was no dust or dirt due to vacuum attached to grinders. Communication with the owner was excellent from the first contact to the project completion. Prompt and friendly customer service!

went through Yelp to get several quotes for my garage door repair and Antonio at Affordable Garage…read more& Patio LLC provided the best quote and he came out the day after I spoke to him . He had to order the part and that came in the next day and several hours later my garage door is fixed. I also talked to Antonio for several minutes after the job was done and he is an honest ,hardworking man that is trying to make a living but not over charge his customers which these days we can all appreciate. I would highly recommend Affordable Garage & Patio Solutions for any projects that their company provides. It was a pleasure talking to you Antonio and thank you for saving me some money compared to the other quotes that I got for my project.

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

I had originally called about installing some used doors I had saw on craigslist. The owner came to…read moremy home measured my openings and helped me through the process of deciding if these doors would fit. The deal on craigslist fell through and I contacted door doctor again to get a price on new doors. I had three different companies come out with pricing varying by $1500 for the the same door. We chose door doctor because from the beginning they only offered help in the process without asking for compensation, and their price was competitive. The installation went perfect , the product they installed was top notch, and the 5-year warranty on their workmanship says a lot about the confidence in their installers. We highly recommend this company.

From the owner: Im honest and professional. I have 34 years experience with garage doors and openers. read more

Cinti Door replaced my garage door about 5 years ago. Today the spring broke. I called about…read moreservice and was told to wait 5 days. Good for them to be busy but either they are selling poor quality doors or they don't service what they sell. Either way not acceptable.

I had some issues with my garage door a few days ago and I decided to call Cincinnati Door when I…read moregot a day off. I called as soon as they opened and was able to get someone sent out the same day! My technician was Cody and he was awesome. Polite and explained everything to me. He was in and out in only about 30 minutes. I'll be recommending this company to anyone who has repair needs!

Our 30 yr old garage door had been doing a strange "bounce" while opening and closing. I had…read morelubricated all the rollers, hinges and springs and it didn't help. Called AE Doors and they were here in just 2 days. (A neighbor had garage door problems and whoever he called, took 3 weeks to get there.) Service rep showed up on the arranged time, inspected the whole door, saw the problem (crack starting in one of the panels) explained the solution, adding a support bar. Installed in a matter of minutes, tested it multiple times, no problems. Inspected the rails and hinges again, lubed everything. Door now opens like new, nice and smooth and quiet. He didn't try to up sell any thing else. Did the job and we feel confident it is done right! Highly recommend these folks!

about a month or more ago i called A E DOOR i explained in detail i needed the exterior and…read moreinterior pads replaced on my garage door opener...everything else was fine, no issues except the pads for opening and closing the garage door...i spoke to a guy named TRAVIS, he set up a tech who came to my house and began unloading replacement equipment for rails, motors, chains, etc., all the stuff i DIDN"T need...once i explained what i needed he told me the "office didn't tell me that" then he turned his attention to what i needed fixed...after a couple of questions he asked if i had changed the battery in the exterior pad to which i confirmed i had but it was several months ago...he then took it apart, i had a battery nearby which he inserted into the mechanism and we tried it, prior to that it was working, just a pain because you had to insert your code multiple times far too often...afterr he inserted the new battery there was nothing lighting up so i took it apart and found out he had bent one of the connections rendering it useless and broken...so now i have an exterior opener that won't work at all...the tech says he'll contact the office to see if they could replace it, that someone would notify me when they knew more...then TRAVIS tells me they don't handle that brand and i'll have to look online to see if i can find one...thats not my job, its their responsibility to replace what they broke, if they don't handle that brand its on them to replace it...so i call TRAVIS again and leave a message, i was ghosted, TRAVIS doesn't respond... so there is no response from anyone at A E DOOR, they broke my opener and now they do nothing...so i'd like everyone to know what A E DOOR can do for you, basically break your equipment then do zero about it...i caution everyone fro doing business with these people unless you want to be treated like that...YOU HAVE BEEN WARNED!