My husband and I just purchased our first home which we anticipated to be an immensely nerve-wracking experience. I'm more than happy to say that the process was effortless with Ali Rozina and the Busby Group by our side! The team provides a concierge-style service by ensuring timely communication and walking first-time buyers through the often overwhelming steps of buying a home. Not only was this process easy, but it's clear that Ali has an in-depth knowledge of real estate which ensures a sense of trust and confidence throughout the process. She truly cares and will gladly discuss any questions or concerns as many times as needed. We have referred many friends and family members to Ali and the Busby group who have had just as fantastic of an experience as my husband and I. I can genuinely say anyone who is lucky enough to work with Ali as their real estate agent is in dedicated and experienced hands! read more

Would HIGHLY recommend the Busby group to anyone who is looking to buy or sell a home. We primarily worked with Maggie and Julie who were incredible to work with, however, all of the Busby Group staff we encountered throughout the process were very responsive and professional. They were so patient with us as we took our time throughout this process and are extremely knowledgeable about so many things related to location and the home buying/selling process. They truly went above and beyond and we would use them again in a second if we ever decided to purchase or sell a home. read more

So grateful for the Busby group who helped us settle into our first home. They are truly incredible and offer a comprehensive suite of solutions for buying and selling your house. Susan has also helped several of our friends and family members read more

So grateful to have worked with Julie and the Busby Group. We live in San Diego and worked with the Busby Group to sell our condo in Chicago. They managed coordinating my tenant move out, repairs, renovations, showings, and the entire legal process without us ever having to make a trip back to Chicago - this gave us so much peace of mind through the selling process. They were extremely professional, kind, receptive, prompt, and communicative throughout the entire process. I couldn't recommend them enough. Thank you Julie and team for such a positive experience! read more

From our first meeting, we knew we had made the right choice! The Busby Group was with us every step of the way. Their knowledge of the market and professionalism is unmatched. Their extensive marketing plan and the beautiful photography showcased our home in the best possible way and sold it quickly. We can't recommend Julie and her team enough! read more

Julie and her team is nothing short of amazing. I wish she did more than real estate, because working with her is a dream. From meeting us, getting to know our needs, to finding our new home and selling our old home, she and Susan, and everyone on her team was fantastic. She is super responsive to emails and text at all times, patient, understanding, so supportive, incredibly knowledgeable of all things related to real estate, the market, contract negotiation, etc. She helped us navigate some unexpected hurdles with our lender, with our contract and with my husband's citizenship status. And even post sale, she's been so amazingly helpful. The recommendations she's given me for work we're doing on the home is so valuable - we've found an amazing design, a contractor, etc etc all through Julie and her network of professionals that are skilled and dedicated. I can't imagine having gone through moving and buying with anyone other than Julie and if I ever have to do it again, there's no question, Julie and team are the only way to go. Thanks so much Julie, as I've said before, your level of attention to detail, personal and individual care and attention, knowledge and sheer expertise is unmatched. You are the leader in your field hands down and we love you! read more

My husband and I recently moved to the Chicago area to be closer to family. We needed the expertise of a realtor who could understand our needs, help us consider neighborhoods that would suit our lifestyle while understanding the challenges of relocating to a new state. Julie Busby and her group did that exactly. We had the impression that this team really cared about our relocation, the importance of living closer to our son and daughter in law and supported our vision of how we wanted our lives to look with extended family in the future. Having bought and sold several houses in the past, this has by far been the best experience we have ever had. If needed, I would use Julie and her team in the future! read more

The Busby Group was an amazing team to work with. Susan, Julie and the rest of the team were responsive, helpful and transparent throughout what can be a busy process. They made selling a breeze. I would recommend them highly for both buying and selling (they have assisted me with both). read more

Julie, Susan and the team were incredible to work with as we were looking for a full service broker to help us sell our home 100% remotely. The service level they provided was flawless in terms of communication, advice and execution. Her knowledge of the market and strategy for selling our home really set her apart from other brokers and ultimately we were rewarded with several strong offers in a challenging market. We appreciate the candor, reliability, professionalism and honesty of the team as well as their willingness to go the extra mile. read more

I was quoted the wrong Fees when writing my checks and given the wrong location to turn the checks into. I was forced to drive back and forth across town on their whim. read more

Julie and her team are amazing. Julie was referred to me by a friend of mine and I was so happy that I met Julie. All of my experiences exceeded my expectation because the team went above and beyond. It has been a year since the purchase of my primary residence and I am still satisfied with my purchase. I was a new buyer around the Chicago area or Illinois. I had only been familiar with real estate around Southern California. Not to mention the building structure and design concepts in Chicago are totally different than the ones in California or typical suburbs. Julie and her team managed to educate and navigate me throughout my journey as an amateur buyer around Chicago. When I was exploring a few options that I was interested in, Julie and her team pointed out the critical details to be observed on each property (such as the exterior material of the building, location, etc). I also learned the design concepts and regulations unique to Chicago. Julie's team also have information around Chicago's city planning and managed to give me some idea about which area will be undergoing a large commercial development (which was essential to the potential appreciation value that was one of my main decision-makers). Julie and her team definitely deserve three thumbs up for the services they provided. I wished they are available in every state in the US for my future purchases because I look to expand beyond Illinois. I definitely recommend Busby Group to everyone I know and I will be working with the Busby group for my future real estate purchases in Illinois (and hopefully other states as well). read more

Maggie assisted us in finding our dream apartment at a price within our budget back in July. She made it a seamless process and showed us many apartments that met our search criteria before we decided. They keep in touch with sweet newsletters and sent us a thoughtful fall candle in the mail, several months after we had signed on our rental. This company is one for the books. read more

Julie and her team are awesome. We've used them for both sides of our last two condo sales/purchases and have been very happy all around. They're knowledgeable, friendly, and very communicative. Considering how overwhelming a sale and/or purchase can be, it's comforting to know that a competent team is on your side. It really is a pleasure to work with them and I look forward to doing it again! read more

Julie and her team are pros! They are knowledgeable, responsible and responsive. Which is very important in a market like we were dealing with in which houses don't stay on the market for long. We have used her in the past and used her again for 2 transactions this summer. I couldn't recommend her and her firm more. read more

We got to know Busby group from a neighbor who sold their condo before us. Since they highly recommended them, it was a no brainer for us to go with Busby group. And we are so glad we made the right choice. Julie, Maggie and the entire team is just so great to work with. The entire selling process was very smooth and they provided detailed instructions for every stage. Also because of the COVID situation, we did not want to do open house. Maggie accommodated our request and sometimes had to do 3~4 separate showings a day! The selling price was also above asking and better than what we expected. Very smooth and pleasant experience! read more

Julie and her team at the Busby group are, hands down, the best realtors in the business. I honestly didn't even know that realtors could BE that good! From my first email to them, they were professional, warm, responsive, and so knowledgeable about the market, timing, pricing, etc. From their photographer to their scheduling team to their concierge service (which helped me find a fantastic painter and cleaners), I felt supported every step of the way. They told me at the outset that they treated every client with the highest level of service regardless of the sale price of their home, and this was 100% my experience--even though my condo wasn't a particularly high price point, they put in the work and treated me like my sale was their highest priority. I was SO nervous going into this sale, and worried my condo wouldn't sell--but thanks to their hard work and incredible marketing, I got multiple offers and sold above list. It was a spectacular experience end to end, and I'm so grateful I got to work with the Busby Group--the best realtors in the business! read more

Julie and her team, including Michelle, did an excellent job walking me through all of the necessary steps to purchasing my first home. Whether it was me asking what they would do in my shoes, or simple open-ended questions, I always felt that they had my best interest in mind. I was able to find, make an offer, and close on a home in less than 2 months, and it was WELL within the price range I set out from the start. If I need to buy/sell again in the Chicago area, I will be going with Julie and the Busby Group. read more

Julie and Maggie at the Busby team are the best in Chicago. They have access to clients looking to buy or sell from all over. They were caring and patient with us as we looked to buy and sell. The have a best in class search criteria to give you an edge and the best customer service I have experience with a realtor. Maggie was amazing in helping us find the right buyers for a great price and helped us all the way through closing. If you are looking for the best, use the Busby group! read more

Ali Rozina was a dream to work with in our apartment search! We originally started working with Ali before her move to Julie's team, when she helped my fiance and I when we relocated to Chicago. We were quite nervous looking for an apartment in a new city, but Ali made the process as simple as could possibly be by doing all the research, planning and even driving us from apartment to apartment until we found the perfect one. We did not make it easy on Ali with our requests and desires for an apartment. Not only was she able to find us our first apartment with ALL our desired amenities at a FANTASTIC price point, she was able to do it again for our second apartment a year later at an EVEN BETTER location and price point. Although we are over a year out from buying a place, Ali has already chatted to us about being first time home-buyer's in Chicago. We trust through each interaction that Ali has our best interests at heart and she brings energy, professionalism and market expertise that has made the search process seem like a walk in the park! We highly recommend Ali and we are excited to have her help us as we look for first home in the upcoming months! read more

Julie was lovely to work with in the home buying process! The way she navigated the home buying through a pandemic was great. We felt well informed through the process, and stand in our first home because of her support. read more

The 2021 market has been crazy for first-time homebuyers. But, thankfully, Julie and Pamela were incredible and helped us get into the condo of our dreams. They were with us every step of the way, had great communication, and somehow got us into every showing we asked for--most the day of listing--despite steep competition. We will be forever grateful for their efforts and will be recommending them to everyone! read more

My husband and I had the absolute joy of working with Ali Rozina on the purchase of our first home. Prior to our home, Ali helped both of us individually find our city apartments years ago, and then we turned back to her when we were looking for an apartment together. So when we were ready to make the move to the suburbs to become homeowners, we had no doubt Ali was the girl for the job. She made every step as easy and fun as possible. She was honest, positive, smart, proactive, patient, and selfless at every turn. She has a strong network of experts at her disposal and she had a precise understanding for what we were looking for in a home. So when she saw the right house hit the market, she was quick to act and our offer was accepted, thanks to her keen negotiation and communication skills. We feel so lucky to have her as a friend and would highly recommend her to all homebuyers! read more

It was a pleasure to work with Julie -- she is a true expert, easy to get along with, and always putting her clients first. Most of all, she has an AMAZING team. Everyone who I worked with at the Busby Group shared Julie's high expectations and helped make it a great experience. I had a tricky sale, and I was under contract for a purchase at the same time. Julie was right alongside me the whole way and supported me in the tough moments. Ultimately, I'm convinced the transactions would not have been successful if I had not worked with someone as talented as Julie. I am very happy in my new home, and that is thanks to the Busby Group. Would highly recommend! read more

Working with Ali Rozina to find a new apartment was seamless. I never got to meet her in person due to COVID, however she kept me in the loop throughout the whole process. We started with a chat on the phone regarding my budget, location, amenities. She was constantly sending me properties and eventually found my dream apartment at a great price. I was very anxious about moving during a pandemic, but Ali made it easy. Cannot recommend her enough! read more

We recently outgrew our condo and were looking for a realtor to help us find a new place (in Chicago...not the 'burbs...nooo!) and potentially sell our current one. Julie and her team were absolutely phenomenal and helped us with both transactions. On the new property: We went into the search with a fairly good idea of the size/characteristics of residence we wanted, but unsure of neighborhoods. Julie was not just extremely knowledgeable and helped us narrow our search, but she had a good instinct on what properties we would like. We ended up finding exactly what we wanted in our very first tour with her - saving us a ton of time. With her help, we were able to move quickly to put in a competitive offer. On our current property: Julie also helped us sell our current condo. I, of course, think who wouldn't want to buy our home!...but will let the facts speak for themselves: + Helped us get the property ready for showing, including fresh coat of paint, pictures, brochures...within 2 wks + Got a showing before even listing on MLS + Got multiple showings and offers 4 days after listing + Under contract within 12 days of listing Here, I think her extensive sales experience, marketing strategy and knowledge of the market helped us immensely. She also is very well net-worked (she seems to know EVERYONE in the business), which I'm sure helped as well. On top of it all, Julie and her team are highly professional, extremely quick to respond, very well-regarded...and most of all, fun to work with. We could not be happier with our new home and the sale of our old one! read more

Julie & her team are nothing short of amazing! They helped us buy the home of our dreams, and made the process as easy as it gets! I couldn't recommend enough. read more

Julie is fantastic. She made selling our condo (and finding our new home) feel almost too easy. From advice on upgrades to walking through our offer to make sure we got the best deal, everything was seamless. Her entire team is incredible and were there every step of the way. If you're looking to buy or sell in Chicago, definitely call Julie! read more

I honestly could not recommend Julie enough! Not only was she on site with us while we were making condo upgrades to get ready to sell, she provided incredible feedback on colors, fixtures, staging, and everything in between. She was always available for questions and her team was equally as helpful. She knew all the right people to help us upgrade the condo and even put us in touch with a great mortgage professional who helped us with our new home mortgage. We had the pleasure of working with Maggie from the Busby team on the sale of our condo and the purchase of our new home. I work in customer service, and Maggie's customer service was top notch! Both Julie and Maggie provided great negotiations, invaluable advice, and are an incredible team. Do yourself the favor and higher Julie. You will not regret it! read more

Julie and her group are the absolute best in the business. She was patient as we figured out what we wanted. She was understanding as our life took twists and turns and we changed our minds (multiple times). She was always on our team and thinking about what was best for us (not what was easiest for her). She and her group are more responsive than 99.5% of people I deal with on a daily basis (and I work in a fast paced professional services industry). She has a top notch understanding of what to look for in a house and can go toe to toe with developers. She's a pro at negotiations. And she made the process a dream for us first time buyers. I would recommend Julie to absolutely anyone and everyone (in fact I already have!) read more

My wife and I have now worked with Julie and her team twice, once as buyers and once as a sellers. We have recommended her widely to friends and family and are now pleased to offer this review. Julie and her team are truly top notch on a variety of fronts. First, they are super responsive, dedicated, and knowledgeable, walking us through each and every step of the process. Second, their expertise on how to prepare our house to go on the market (including things like photos, advertising strategies, etc.) resulted in a flood of interest to our home right away. Third, her ability to offer prudent advice through the negotiation process was invaluable in getting the best possible deal for our home. If you are looking for a realtor, we highly recommend Team Busby! read more

Julie Busby and her whole team made the whole experience of buying and selling our home a breeze. Julie is incredibly easy to talk to and just gets it. Once she knew what we were looking for, she went above and beyond to find us the home of our dreams. She and her team have an incredible eye for design and staging and made our home look incredible. I would work with Julie and her team in a heartbeat again! I highly recommend them. read more

One word to describe Julie, AMAZING. Julie helped me purchase a one bed room condo, as well as finding a tenant within less than 2 weeks after close. She is extremely knowledgeable, very professional, and responsive. I really like the fact that Julie was able to give relevant things in her perspective about specific units within the neighborhood. She was also very quick in giving comparable analysis for similar units. My closing process was a little unique. Since the signing of the offer until close to the closing date, I was out of the country. Julie was able to plan ahead, facilitate all of the necessary communication upfront, and continuously check in with me during my travel to ensure we are on top of things. She and her team were also able to initiate and/or took over the communication with the Attorney, Mortgage Lender, Insurance Company, etc, during the closing process. I have worked with multiple real estate agent and Julie, by far, is the best. Totally will recommend her to all of my friends. Thanks again Julie! read more

This was my second time working with Julie, she is phenomenal! She got us the condo of our dreams in Bucktown, we absolutely love it. We were trying to buy early Spring 2021, it was super competitive, and Julie was able to creatively negotiate with the selling agent to ensure we got our place (it had 7 bids after a single open house). Closing was super smooth, she helped us get the place painted before we moved in, and helped us with a contractor to investigate a window issue found during inspection. Julie is extremely responsive, knows this area and this market better than anyone, and goes out of her way to make sure you're set up for success. During our hunt for a new place we had to walk away from another listing due to special assessment and water disclosure issues and I think it speaks volumes of Julie's character that she is the first one to say "guys, this doesn't feel right". She is a true professional, I'm a customer for life. read more

Julie Busby and her entire team were amazing and so wonderful to work with. Being from out of state, they helped us through the entire process, answered all the questions we had, and were always always responsive to our calls - even the ones that were late and on the weekend! Our agent, Maggie was very professional and helped educate us on what we should and shouldn't be looking for in a property since we were unfamiliar with what to watch out for in an older home that experiences extreme weather conditions. She went above and beyond our expectations and we would highly recommend the Busby Group to anyone with real estate needs. read more

We worked with Julie to sell our condo that we had lived in for almost nine years in the West Loop. This was an emotional decision as I was pregnant with our second child during the process and we were looking to move to the suburbs. We also had a unique situation in our condo building that was making the process even more difficult. Through it all, Julie was fabulous to work with. She was understanding, compassionate, and patient. She was extremely responsive, took constructive criticism, and didn't give up. She would always answer my call, hear out my concerns, work through certain situations, and provide advice as if she were selling her own place. After every showing, she provided prompt feedback to both my husband and I and was available if we had any questions. Since the sale went through, she has had excellent follow up and I would definitely recommend her! read more

After 25 years in Chicago, I decided to put my place on the market. I always felt my condo was a rare find and therefore, had a few ideas in mind for how best to sell - get the highest price in the shortest amount of time. And with the help of Julie, Pam and team, we did just that! In just 2 days of market time, we were able to get multiple offers above list. I knew Julie was the right person to get the job done. She made it a point to understand me and what I wanted to get out of my condo. From there, she laid out the plans on how we were going to get there. Professional, focused and committed from start to finish. I would 100% recommend her to anyone and will certainly use Julie should I need her services. read more

My wife and I recently purchased our first home and worked with Julie. From start to finish, Julie was extremely professional, knowledgeable, responsive, and most importantly, patient! My wife and I had pretty specific standards in what we wanted in our condo and the location, and Julie was great at filtering through to realistic opportunities so as not to waste everyone's time. We made multiple offers throughout the process, and Julie's experience helped us immensely when trying to decide how to approach the offer. I would, and have recommend(ed) Julie to anyone looking to purchase a home in Chicago. She's top 1% for a reason read more

Julie and her team were such a pleasure to work with! First and foremost they are tightly buttoned up on all things process related and kept everything on track so that we could close as planned, including following up with the buyer's team and other 3rd parties. Due to her local market knowledge, she was able to advise us and help navigate through a choppy start to year which proved out to be amazing timing once COVID lockdowns were in place. She was able to negotiate a wonderful outcome for us and kept the agreement in place even throughout a great deal of market uncertainty leading up to closing. Her whole team are friendly, knowledgeable and responsive and I can't recommend them highly enough! read more

I have worked with Liza Balistreri Cahill numerous times. Her work ethic, organization, passion to get things done correctly and client-centric methods are what set her apart. I wouldn't imagine buying or selling without Liza helping. read more

Julie was referred to us by a close friend and she did not disappoint. We have not had great experiences with Chicago realtors but I'm happy to say that Julie changed this. She was professional, friendly, knowledgeable and attentive. Julie was our realtor for selling our property and while she initially recommended a lower than expected list price, she was flexible enough to raise the price based on our suggestion, which paid off later. We will certainly be using Julie again for future real estate needs. read more