I went to see Dr. Reuter in early 2022 for a consultation on my gums. She's so rude and I had to…read morewait a very long time to get on the surgery schedule. I had a reaction to the medication and so was unable to have the first part of the surgery done. Fast forward to 2024 and when I was a week out I was told that I would not get any sedative for the procedure. After reading the reviews from other patients I decided to go elsewhere.

Dr. Rueter was nice enough. It was evident that the assistant was in training, but that's fine. I…read morehad no issues with my experience in the seat aside from the normal awkwardness attached to my fear of dentists. The lady who manages their billing is a liar and a swindler and a bully. I paid something like $350 at the time of the visit and it was my understanding that would cover the procedure with my insurance picking up the rest. It wound up being close to a $1,000 bill altogether. That's a surprise 200% increase. Despite having given her my health AND dental insurance information and her insistence that she sent both to the lab billing, they only received the health insurance. Once I gave them the dental insurance, it covered most of the lab bill. So I'm basically doing Dee's job for her. And her only reply to the increase of the doctor's visit cost was "oh, it looks like they're saying you're out-of-network." Isn't that something you check when you first look at billing?! This level of incompetence in medical billing... Or does she do it intentionally? But the end of the road for me was when she yelled at me on the phone. I have no tolerance for that. I'll never go back. And I've recommended to my dentist that they do not send patients to this office.

My wife and I have been patients of Bend Dental group and Dr. Starr for more than 10 years. Would…read morenever consider going elsewhere!!! My hygienist, Abby is fabulous and a truly dedicated professional.

Best Dental Group ever. Extremely caring, friendly and efficient. Makes going to the Dentist…read morebearable.

Interesting how review keeps disappearing!…read more Please AVOID this office. After spending $800, Dr. told us he'd get in touch within 3 days to explain further work needed..........Three months later, STILL nothing, which came after three visits to the office of which we complained, and finally we get a letter stating due to our derogatory comments, they did not want to see us anymore, lol!!!!!! Always closed, rarely open, go elsewhere.

Overdue on this review, I had an emergency they got me in right away (in 2 hours) and fixed the…read moreissue with the utmost care and consideration. Surprised to see past negative reviews, I had a great experience. They have a fantastic office with the latest tech, everyone was super nice and competent!

Everyone that works there is so kind. They were thorough and patient with me. It was the best…read moreexperience I could have had and my pain is gone.

I believe that they tried to upsell me and tried to have me pay for an unnecessary treatment. I…read morewas told that needed a specialized cleaning (to the tune of almost $800). When I said that I wanted a regular cleaning, they told me that they would be "negligent" if they did a regular cleaning. I disagreed. I am the patient, so I should decide what treatment I am comfortable with, and not be forced to do a treatment that is expensive and unnecessary. I had my records transferred to another dentist who, after an office visit, agreed that it was indeed, unnecessary. Consumer Beware.

Would highly recommend! I'm a bit leery of dental care at times, but the whole staff, and…read moreparticularly Dr. Deep, makes for a great patient care experience.

I cannot say enough good things about Dr. Nordstrom. No one wants to go to the dentist, but with…read moreDr. Nordstrom I have zero anxiety when I have a dental need or emergency. Dr. Nordstrom is kind, calm and explains everything he is doing and gives options. He truly cares about you and your family. His staff is friendly and efficient and always get you and appointment as soon as you need it. I couldn't me more honest in saying you are missing out on the best dental experience if you are not a patient of Dr Nordstrom.... (and trust me... I am a hard critic!!)

I had a cleaning by Jen today and I'm in awe. I've never had anyone clean my teeth with such care,…read moreprecision, attention, kindness. I don't just mean that she was kind, she was also very kind in how she was working. She was attentive, and focused. I really just can't say enough about what a wonderful experience I had. I'm 30 and I never thought I would appreciate someone doing that job as much as I did today. It's usually pretty routine but it's clear this woman loves what she does, and she is good at it. I also learned a lot, and she delivered suggestions well mannered. Love it. I'm surprised it was such a good experience.

Dr. Hall is a decent dentist but his office administration is terrible. We received an invoice for…read more$1,700 eight months after my wife's procedure. We were told that the previous office manager had screwed up the insurance billing and that we were on the hook for $1,700. My wife's procedure was elective and had we been told that it was going to cost an additional $1,700 she would have decided against having it. The customer service provided by the new office manager was terrible. She was rude and offered no apology or compromise for this matter. I suggest anyone looking for a dentist in NWX look for a different dentist.

Avoid Central Oregon Dentist Center at All Costs - A Nightmare Experience…read more If you value your time, money, and health, stay far away from Central Oregon Dentist Center. My experience with them has been nothing short of a disaster, and I feel compelled to warn others before they make the same mistake. I initially had two posts placed for dental implants by Dr. Hall. The first post fell out within days. I asked them not to charge me for the failed procedure and assumed that was honored. That second one also failed, leading to an infection that required another dentist to remove it. The new dentist informed me that Dr. Hall hadn't even placed the post far enough into the bone, which explains why it failed. Here's where it gets even worse: after we had already finished paying for the second post, we suddenly received a bill for thousands of dollars out of the blue--years later. I called and emailed repeatedly to get an explanation, but they have completely ignored my attempts to contact them. Despite receiving thousands from my insurance company, they continue to harass me with bills while refusing to respond to my inquiries. At this point, if anything, they owe ME money for the costs I incurred fixing their botched work. Instead, they continue their shady billing practices and radio silence. If you're considering Central Oregon Dentist--don't. Go somewhere reputable where they stand by their work and treat their patients with basic professionalism and competence. This place is an absolute disgrace.

Patients who are on OHP Medicaid have very little to no income. They accept that insurance but then…read moremake the patient pay additional fees for standard parts of treatment which should be included in the billed cost. They finished product was good but it wasn't and isn't fully finished.

I highly recommend that nobody engage with Mr. Tad Burzynski. My experience is relative to the…read moreNewport, Oregon office where he also does work, and also has very poor reviews. He took $1,000 from the family who just lost their entire home and contents in the mudslide on Hwy 229. They have been desperate to get Sharon her dentures. All Mr. Tad Burzynski did was take lower impressions. He was going to charge their card the full $4,500 for dentures in advance. When I confronted his behavior he called me a "sour pus" and hung up on me. As a social worker in this town, whose entire life has been dedicated to helping others, I was first appalled by him taking $1,000, then attempting to run their card for the full $4,500, and lastly for his absolute lack of empathy, respect, and professionalism. He raised his voice and spoke over me the entire conversation. He called me names, and he hung up on me. Mr. Tad Burzynski has some very serious character flaws. I advise that you read all of his reviews. He has a two star rating for a reason. Now I know why. Very sad. Mr. Tad, you do lack character, professionalism, and integrity. I will never refer anyone to you, and I will make sure to share my experience with anyone in our area who asks about dental or denture work. PLEASE stay in Bend. We don't need your kind of people in our community.