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Burzon Daniel T MD

1.0 (2 reviews)

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4 months ago

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Cynthia Genovese, MD

Cynthia Genovese, MD

2.0(2 reviews)
1.3 mi

Good luck trying to get a same day sick appointment! Called 20 times starting at 9am and didn't…read moreget a return call back until 2pm to tell me the same day sick appointments were all taken. They said I could try again tomorrow but only had 3 appointments left but would not make my appointment. I'm at home sick and have to spend my day on the phone calling the doctor 20x to get through. What kind of compassion does this Drs office have? Front desk staff is rude! Find another doctor in Medford.

Saw the doctor on a Monday. Given a diagnosis of bronchitis and prescriptions. When I wasn't…read moregetting better by Thursday, called the office and got receptionist Ashley. Left a message for the doctor to call me. Ashley gives me her own medical advice: give it more time and buy some Delsym. Amusing how a receptionist gives medical advice. Doctor never calls me back from my Thursday message. So Saturday I end up in the ER getting an Xray that confirms I was misdiagnosed by the doctor, it's not bronchitis... it's pneumonia. I call Monday and leave a message with receptionist Ashley that it's important I speak with the doctor. Several hours later. Nothing. So I call and get Ashley again who tells me that she "hasn't had a lunch break yet" and that the doctor HAS THE MESSAGE! This is my experience at Dr. Cynthia Genovese Primary Care. A misdiagnosis that results in an ER visit. A receptionist that dispenses medical advice. Multiple unreturned calls. UPDATE: Finally the doctor returned my call, five days later. And when I actually got to speak with the doctor (with Ashley running interference), she was concerned and ultimately helpful. This changed my review from one star to three...

Burzon Daniel T MD - physicians - Updated May 2026

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