Homemade ice cream is hard to find! They offer one to two dairy and gluten free options that aren't sorbet which are hard to find! And the df/gf flavors I tried were so yummy! My kids love the dairy flavors and selection. read more

The only thing good was the ice cream. The ice cream was delicious. Unfortunately the shop is terrible! You can't sit down and relax and enjoy your ice cream because of all of the noise coming from the kitchen. It seems the staff goes out of their way to be noisy and disruptive. In addition when cleaning the tables they spray a stinking smelling cleaner on the tables and permeates the air adding to the terrible ambience. Get your ice cream to go! Do not recommend! read more

ice cream here is fire!!! The portions are perfect and locally made you can't beat it

Absolutely incredible ice cream! Wide variety of flavors. I was floored by a few samples - really high quality and spot on with the flavors. The vegan flavors however...are a solid 1 out of 5 stars. The vegan cookie butter could best be described as a mucousy puddle with soggy biscoff cookies in it. The taste though? Incredible. Could not get over the texture and mouth feel though. Maybe too much binder or just not the right alternative milk base. PLEASE work on it Burque Licks crew! I BELIEVE IN YOU!! Cute shop though. Huge variety. The staff will improve their communications with time. Congrats on opening week! read more

We came by around 6:15 pm and it wasn't empty, but there was no line. We ordered and waited excited to try it. 15 people came after us. All got their stuff before us. I should probably state they were all white people. So I guess it was more important to service them. We went up to ask what was going on and they wanted to start it then. We asked for a refund instead. What was the point by then. They offered a refund chip, but we declined it. We won't be trying them from now on. It was disappointing. read more

No non-dairy even though it's advertised. Check later in the week they said. I'm not here later in the week, I'm here now, on a Saturday when you're the busiest and should have all options. Super disappointing. I hate when businesses advertise something and don't follow through. read more

Amazing flavors, great work force, oh and delicious ice cream!!! We love driving here from the heights to get this ice cream!!!

They were really busy so I had high hopes but was disappointed. I ordered the Hot Fudge Brownie Sundae. The brownie was really hard and broke my spoon. I just couldn't eat it. Employees weren't knowledgeable about what toppings were available. My friend asked for a banana. They said they didn't have any but had a pile of them on the counter and ended up buying one on the side. I try to support local but don't think I'll come back. read more

Burque Licks superceded my expectations!!! Great atmosphere, exceptional customer service & the ice cream simply delicious!! My husband loves banana splits. Best banana split in the 505! read more

The ice cream is tasty but the man in front of me stood for twenty minutes before they took his order. No one comes to the order window outside, where there is no menu. They really need to train their staff and up their game. read more

Delicious ice cream! Great service! Staff was attentive and served up our ice cream quickly. Lots of interesting flavors and a fun atmosphere. read more

My husband and I went to try this place out on a busy Saturday night. When we got there, there was a line out the front door and a few people in the side window line & every table full of families, couples and friends eating cups, cone and boats full of ice cream scoops and sundaes. We opted to go inside to check the place out. When you get inside, you can see a wall of colorful photos representing fun and unique flavors. Some of these flavors were nostalgic, such as strawberry crunch bar, peanut butter Oreo and Rio Graham. Others were unusual, such as Cuban coffee Oreo, the Raven and Verde Vanilla (green Chile vanilla ice cream). Getting excited to try flavors, we debated on what to get. The line seemed a bit disorganized. The stanchions were in a weird zig zag with people standing all around them, not really clear for customers where to go. When we figured out how to maneuver the line, we got to the register and the cashier told us "I'll be right with you" and walked away. We stood, waiting for someone to help us for about 8-10 mins while other people got called from the line to the other register. It seemed very loud and chaotic behind the counter. The employees didn't really seem like they had a flow of organization and were all over the place. None of the staff had really set uniforms, all just wearing spandex shorts and basketball shorts with their legs exposed and some kind of t-shirt. There were a few shirts that said Burque Licks on them but mostly just random. No aprons were worn and some shirts were stained with melted ice cream. There also wasn't consistent gloves being changed, as the girl who finally came and helped us told her assistant to change her gloves, which she preceded to do so. Plus, we had to ask the girl who came up to the register after 10 mins if we were gonna get helped and her response was "yeah I will, we're really busy" with a major attitude. We had to ask if they do samples, which the cashier then replied yes with an added impatient sigh and shrug. We tried a few before ordering: Cuban Coffee Oreo, Honey Baklava, The Raven & Pistachio Heath. We settled on ordering 2 scoops of Cuban Coffee Oreo for my husband and 1 scoop of The Raven and 1 scoop of the Strawberry Crunch Bar for me. My review on the ice cream: artificial, overly sweet & left a bad after taste. The raven was okay, with a good amount of Oreos and slightly fruity taste, It was bearable to eat. The strawberry crunch bar on the other hand was completely artificial and didn't taste homemade at all. The strawberry was the fake syrup you get at the store to pour over your ice cream and the shortbread cookie tasted like hard chunks of cardboard and sugar. The Cuban coffee Oreo was really strong and overly sweet. It tasted like coffee extract and left a bad taste in my husband's mouth after. I didn't get the pistachio heath, even though this excited me the most being a huge pistachio lover due to this reason: it tasted like they bought Blue Bunny pistachio ice cream and mixed some heath bars into to call it their own. The waffle bowl I got did taste pretty good and like it could have been homemade, but there was no cones being made while we were there. With how busy they were, you think they would have needed a staff member making some fresh cones? Overall, this place is very overrated for all the hype it's getting. They are advertising as homemade, but I've made ice cream myself and had some ice cream in other places that definitely taste much more homemade than this place. I also understand they just opened and there is a lot of business coming their way, but I really hope they figure out some more organization to their service so that people who do come in don't feel like they are inconveniencing the staff and are getting a good experience. One more thing: show the customers the ice cream. The best part of experiencing a good ice cream shop is coming and getting to look inside a beautiful clear case of tubs of delicious ice cream. It's much more inviting than the AI generated photos listed of the current rotating flavors. read more

So many delicious flavors to choose from, and so many of them have textures! We got a "flight" of ice cream, four flavors and toppings and it was amazing. read more

Service is. Consistently slow people standing around talking to one another while customers line up

The place is beyond cute - but that's about where it ends. The ice cream is okay and the service is terrible. There are no signs where to order. It's not like a traditional ice cream shop where you see the flavors behind a glass and the line is apparent. We stood at the cash register and watched a girl text on her phone for a solid 5 minutes. No one acknowledged us and we just stood there. Finally my friend said "excuse me." And it looks like they were shocked they were at work... teach better customer service and consider looking at the overall operation of your shop. It's disorganized and it's frustrating. It was $10 for a scoop of ice cream in a waffle cone and a brownie. For that price, I can get a pint of Ben and Jerry's and my own cones. read more

This is the best ice cream in Albuquerque! They have so many unique and delicious flavors, all homemade. The staff is extremely friendly and helpful. Patio or outdoor seating - all very cute and comfortable. read more

Phenomenal ice cream with an old school ice cream parlor atmosphere! Amazing! The malts are amazing and the scoops are huge!

The ice cream is sooooo good, really original combinations of flavors and as a native new Mexican I really enjoy the flavors that have green chili incorporated. Also the asthetic is adorable!! read more

The staff was incredibly nice and helpful for our first time going. The ice cream was also great, we got the peanut butter cup and butterfingers flavors and tried the raven, and all 3 were good. Some of the signs looked AI generated and were hard to read/tacky but the rest of the decor was cute. I'm happy this business has opened in the neighborhood. read more

ai menu board slop. Found mouse droppings on the floor as well and the ice cream melted as soon as it was handed to me.

Fantastic Ice Cream, Lots of staff working but all behind the counter and the tables were being neglected. Needed wiping down.

Very good ice cream then I ever had the banana pudding and the peach ice cream are excellent and the cookie monster one too i had a banana split which was amazing best place to go for ice cream that's not expensive very friendly too I would come back for more ice cream read more

Burque licks is hands down the best ice cream spot in town! The team did such an amazing job answering our every question and we settled on a hot fudge brownie sundae w/ Samoa ice cream and Apple Pie in a waffle cone! The brownie was warm and homemade, and the Apple Pie ice cream had real apple pie swirled in. This place blew us away! We can't wait to go back next week to try all the other flavors!! We definitely recommend everyone to stop by this family owned small business to satisfy all of your sweet treat cravings! read more

I decided to provide this place 2 stars due to price and unique ice cream flavors, but everything else was sadly a disappointment, on one of the hottest days my family and I decided to come get ice cream to cool down as a new ice cream spot In town we knew there would most likely be a lot of people, but that's to to be expected in our city. The place was not very clean, for an ice cream shop, there should be clean seats and tables or staff cleaning often. The staff was not very friendly, especially for a family friendly environment. After standing around looking at the menu in line where nobody else was in front of us it took a staff member at least eight minutes to greet us and then another six minutes to be assisted. There were hardly any napkins and an accessible place to grab utensils. . My husband also found hair in his ice cream and couldn't even get the staffs attention to address the situation and there are NO high chairs or changing table for the littles. I'm just very disappointed with our visit and probably won't go back until these changes are made read more

ice cream is so good, i always come and get a pint! unfortunately though, a girl with locs was super rude to me and the service was not that great from her, she seemed like she didn't care to be there and was super rude to her workers! you can tell the vibe was just really off with everyone who works around her, ambiance felt awkward and tense, i wouldn't want such a negative attitude in a fun space like that. read more

cute spot but I didn't like the fact that the employees don't wear gloves and they are yelling at the same time with peoples orders pretty much spitting on the ice cream!! read more