I called yesterday for a shower valve repair. The call response person was pleasant and polite…read more There was an opening the very same day. Tyler arrived within 30 mins. of my call. He explained the issues clearly, completed the job, and was respectful to my home and me. I highly recommend this company. Pricing was fair and transparent.

I have had two experiences with Masciantonio Plumbing. The first was a five star, the second (and…read morefinal) a one star. Thus, my three star rating. On the first visit, they installed a new water shutoff under my sink, for a very reasonable $75. This was a 15 minute job and the owner himself did the work and offered me the service call rate. The second visit was an even simpler job of replacing the trap under my sink. It was literally a screw off, replace, screw on job. I would have done it myself, but my home inspection required professional receipts. The work was fine, but the bill was high. $34 for the part (a roughly 1500% markup over Home Depot), and $130 for labor. This job took 15 minutes. The owner lowered the bill by $25 after I complained but really, I shouldn't have had to take this step, as I was billed for the two plumber rate. I would strongly recommend an up front quote from this company before authorizing work.

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise

Responding to them having "no record" of the visit. This…read moresums up everything. You can't keep proper inventory or par levels of Rheem or Bradford HWHs, despite their popularity. We also failed our inspection. So, of course you don't have "any record," because you're sloppy.

My expectations were met. I'm old enough to remember when service was good straightforward and…read morehonest. When people talked to you and gave you options. This is that type of company. I had them come out to work on my HVAC system. When everyone else said I had only one option to replace. They said they could repair my unit. That's exactly what I did. It ran beautifully all summer.

I called Ellis to replace a quarter-turn outside faucet --- it had worn out --- especially because…read moreit's in a tight area. They came out promptly, which was good, but their man didn't even care to look at my old faucet, and replaced it with a "multi-turn faucet", probably because it was the one he had in the truck. It's a real aggravation to turn on the water now, and the thought of Ellis leaves a sour taste in my mouth each time I have to turn the knob eight times instead of just a quarter-turn to get a decent flow of water.

I have used Albert Ellis three times this year for work on my 116 year old house in Moorestown…read more Each time, they responded as scheduled, performed the work quickly, and cleaned the work area thoroughly before leaving. They are a rarity among tradespeople these days, both in their reliability and in the quality of their work. Their charges are not unreasonable, and are never a surprise. They bill time by the hour, and always work quickly. This year, we hired Ellis to replace the drain in our 80 - 90 year old basement utility sink, which they did to a high standard. For the first time, we now actually have a clean-out in the line, which is very important. Also, we had them replace our 20 year old hot water heater, which, while still working, was doing so on "borrowed time." The new unit was quickly installed even though I had them switch the gas exhaust from an old, oversized chimney to a direct through-the-wall exhaust. They acquired the permit from the Township, and the inspector told me that the job was perfect in terms of code compliance. We are fortunate to have had Albert Ellis here in Moorestown for more than a century, and even more fortunate that the current generation continues to pride itself on its competence, integrity, and professionalism.

What amazing service! I messed up our kitchen faucet last night and the wire for the electric…read moresensor broke off. Sent a yelp request out at 7am and Vince was at the house by 9! Went out to get a new faucet and did a fantastic job installing the new one. If you need excellent quality and service, this is the company to contact! Thanks Vince!!

Frank is awesome. He is clever in troubleshooting ways to fix a problem, but I can't recommend…read moreworking with Vince. He is unprofessional and hot headed. We have a 100+ year old house with many quirks and little history of past jobs completed. Frank was able to figure out where certain pipes were, but unfortunately didn't have the parts on hand to finish the job, which is where Vince came in and caused us to need to find a different plumber to finish the work.

good people, today Steve Phy showed up diagnosed the problem and fixed it. Nice guy knows his…read morestuff. Local Conshohocken company.

I have used Masciantonio Plumbing since 1976 at the two houses I have lived. Until last year it was…read moreowned by RH. I have ALWAYS had POSITIVE experiences with RH during those 50 years. Steve Phy now manages Masciantonio Plumbing and I recently had the drain pump replaced in my laundry room. Rather than post a detailed timeline I thought less was best: At Home Depot the pump was $650...and my bill $1410.11 for a 2 hour service visit. Claire Wcislo

Recently purchased a home in South Philly. We can't say enough about the excellent service,…read moreattention to detail, quick response and immaculate care of our home! Many many thanks for a wonderful result! Wish I could give 10 stars!!

Two employees from Turners Bros. Plumbing arrived at 0900 (as scheduled) and were on-site until the…read morejob was completed at 0940. The ballpark price quoted for the job over the phone - the removal of an old garbage disposal and installation of a new garbage disposal, and the installation of a exterior hose bib - was $125 for the visit plus labor and it was suggested at that time by the Turner Bros. representative that the total cost for the job would likely be about $200. After the actual job was completed I was told by the one employee, Mike, that the realized price for the job was $375. When I questioned this and mentioned the quoted price, noting how drastically far apart the realized price was from the quoted price, the employee simply said that he was only the messenger. When I told him I did not have any checks and would need to get more cash in order to pay I also asked at that time for an itemized bill, indicating that I would not submit payment without some sort of a bill and guarantee that my payment as cash was properly received. He told me that he could come back for the cash and that he would have his office send me a bill within the hour, taking down my email address for the invoice to be sent to. About 45 minutes later I attempted to call the main office for Turner Bros. multiple times, unable to reach anyone. I wanted to verify the price and that an invoice was being sent over. Eventually I was able to speak with the employee whom had completed the job (Mike) and he told me that he spoke with his boss and was able to get the price reduced to $250. While I told him this would likely be 'ok' I also told him I still wanted to speak directly with his boss at which time he conferenced me in with his boss, Michael Turner. I explained the situation to Michael and he told me that typically they charge $125 as a base visit fee plus $190/hour per worker and that two workers are always sent on a job. This was information not told to us when we originally scheduled the appointment - we were only told the charge would be $125 for the visit 'plus labor'. Michael Turner noted that his other employee Brian 'must have quoted us a different price and the problem is Brian isn't around today'. I questioned why the quote given to us over the telephone wasn't memorialized and how could such drastically different quotes be given by his employees. After further conversation of a similar nature, Michael agreed to settle on the originally quoted price of $200. His employee Mike returned to the house and collected $200 cash as payment in full for the work completed after I was e-mailed an updated copy of the new invoice. The new invoice did not itemize time, labor or standard costs, and did not even include my full first name, but simply stated "Installed homeowners garbage disposal" (we had purchased ahead of time) and "Installed homeowners hose drought" (which we had also purchased ahead of time) with a total of "$200" listed to the right. A response was sent to Michael Turner via the pay2go website from which the invoice was sent indicating the invoice had been paid in full in cash. At the end of our phone conversationMichael informed me that "if we charged these prices there we would be out of business." As a local business owner myself, I know that if I had a member of my sales staff who was unaware of our base rates and was also radically misquoting customers, I could imagine that our business might not be around for much longer, either. While the workers were amiable and quick to the job, I do not recommend Turner Bros. Plumbing.

Trusted professionals all the way!…read more We had a leak in our downstairs bathroom which was clearly caused by the master shower directly upstairs. We initially called in another plumber, and he and his boss felt very strongly that a hairline crack in the pan of our master shower was causing the issue. They came back with an estimate of $7,000 to redo the entire master shower (and vanity). What? We called Bommer Plumbing for a second opinion and boy, are we glad we did. Jim arrived right on time and he worked with my husband and me to troubleshoot the leak. He spent close to 90 minutes at our place. Long story short, the culprit of the leak was worn caulk along the top of of the master shower basin, NOT a hairline crack. We all cheered when the source was found! We saved thousands of dollars with this (accurate) diagnosis. And he even pointed out a potential issue with the electric source for our downstairs bathroom fan. Jim was knowledgeable, professional, courteous, and hilarious. We were cracking jokes like old buds. He was awesome! And office staff is super friendly. They keep you apprised of your plumber's whereabouts on the day of your appointment. They even send a picture of your plumber so you know what they look like ahead of time. This was a great touch and much appreciated, as you can never be too careful these days. I cannot recommend this company enough. Don't do what we did and call Bommer Plumbing second...call them FIRST.

I have used Bommer on several occasions and should I need a plumber again, I'll call them…read more Their service has been excellent from the first call to completion of the job. I've recommended Bommer to friends and family, which I don't often do, but when you find a company that does it right, why not?