Recently purchased a home in South Philly. We can't say enough about the excellent service,…read moreattention to detail, quick response and immaculate care of our home! Many many thanks for a wonderful result! Wish I could give 10 stars!!

Two employees from Turners Bros. Plumbing arrived at 0900 (as scheduled) and were on-site until the…read morejob was completed at 0940. The ballpark price quoted for the job over the phone - the removal of an old garbage disposal and installation of a new garbage disposal, and the installation of a exterior hose bib - was $125 for the visit plus labor and it was suggested at that time by the Turner Bros. representative that the total cost for the job would likely be about $200. After the actual job was completed I was told by the one employee, Mike, that the realized price for the job was $375. When I questioned this and mentioned the quoted price, noting how drastically far apart the realized price was from the quoted price, the employee simply said that he was only the messenger. When I told him I did not have any checks and would need to get more cash in order to pay I also asked at that time for an itemized bill, indicating that I would not submit payment without some sort of a bill and guarantee that my payment as cash was properly received. He told me that he could come back for the cash and that he would have his office send me a bill within the hour, taking down my email address for the invoice to be sent to. About 45 minutes later I attempted to call the main office for Turner Bros. multiple times, unable to reach anyone. I wanted to verify the price and that an invoice was being sent over. Eventually I was able to speak with the employee whom had completed the job (Mike) and he told me that he spoke with his boss and was able to get the price reduced to $250. While I told him this would likely be 'ok' I also told him I still wanted to speak directly with his boss at which time he conferenced me in with his boss, Michael Turner. I explained the situation to Michael and he told me that typically they charge $125 as a base visit fee plus $190/hour per worker and that two workers are always sent on a job. This was information not told to us when we originally scheduled the appointment - we were only told the charge would be $125 for the visit 'plus labor'. Michael Turner noted that his other employee Brian 'must have quoted us a different price and the problem is Brian isn't around today'. I questioned why the quote given to us over the telephone wasn't memorialized and how could such drastically different quotes be given by his employees. After further conversation of a similar nature, Michael agreed to settle on the originally quoted price of $200. His employee Mike returned to the house and collected $200 cash as payment in full for the work completed after I was e-mailed an updated copy of the new invoice. The new invoice did not itemize time, labor or standard costs, and did not even include my full first name, but simply stated "Installed homeowners garbage disposal" (we had purchased ahead of time) and "Installed homeowners hose drought" (which we had also purchased ahead of time) with a total of "$200" listed to the right. A response was sent to Michael Turner via the pay2go website from which the invoice was sent indicating the invoice had been paid in full in cash. At the end of our phone conversationMichael informed me that "if we charged these prices there we would be out of business." As a local business owner myself, I know that if I had a member of my sales staff who was unaware of our base rates and was also radically misquoting customers, I could imagine that our business might not be around for much longer, either. While the workers were amiable and quick to the job, I do not recommend Turner Bros. Plumbing.

Clogged toilet on a Sunday night with a house full of guests! Turned to yelp for answers and you…read moreguys didn't let me down! These guys have an answering service, which is awesome. Plumber called me back 5 minutes after my call and gave me estimates over the phone for the work and an option to come out immediately or by 730 the next morning. His after hours rate was totally reasonable but I chose the next day option. He was out as promised by 730am, fixed the problem quickly, was professional and pleasant. He did a thorough job and charged a reasonable price (285$). They take plastic or check. He also gave an assessment of what could be the root cause of the problem which matched exactly what someone from the township said. He gave a fair estimate for that job as well. Overall, excellent service at a fair price! Bueno!

called three different companies, first one had no idea what the problem was an wanted to charge me…read morefor a new unit, second one diagnosed the problem but never came back. D Burgo diagnosed the problem set up a repair date, showed up on schedule AND even though there was still a problem, they came back and found an additional problem, fixed it and didn't charge for not catching it the first time. They are honest, efficient, on time, and really care about the customer.

I contacted Mount Airy Plumbing today cause my water heater has been leaking for weeks. The…read morePlumber was at my house within an hour, they serviced my water heater; fixed the part and best of all at a great price. I also got a free estimate on future work that's needed. Gynome was curteous, professional and very knowledgeable. I will definitely use them again, great service.

BE Wary. Over…read morecharged. Acknowledged the overcharge. Refuse to return overcharge. Do not use if you want honest work and assessment.

I had a washer drain backup behind a stacked washer-dryer combo unit. It was overflowing into the…read morewall and not showing on the floor near the unit but rather in another room - Frank (plumber) looked at all nearby sources, found the most likely then began working at finding a solution. Eventually had to go into the wall from the other side to eventually cut into the drain to reach a blockage in the pipe the snake could not get to/remove on its own. I like to make sure I understand what is going on with a repair in case there is an issue or we need another solution. He walked me through everything he was doing so I could be sure of the repair and comfortable/confident in his work. I highly recommend this team -- it's not free but well worth their price considering the repairs would have been far worse had he not been so diligent in tracking and repairing the issue.

What amazing service! I messed up our kitchen faucet last night and the wire for the electric…read moresensor broke off. Sent a yelp request out at 7am and Vince was at the house by 9! Went out to get a new faucet and did a fantastic job installing the new one. If you need excellent quality and service, this is the company to contact! Thanks Vince!!

I was recommended to call Josh at Solution Based for help with an issue in my yard. I got a prompt…read moreresponse. After explaining my problem, he recommended a video drain inspection and location. Nate and JP arrived on time. They were friendly. They wore boot covers inside my home. They were considerate of my driveway with their truck so there wouldn't be damage. They actually invited me to watch what was going on. They were done in about 2 hours, and explained their findings. Drain was marked for my reference. At first I thought the price was high, but I now see it was reasonable. (2 men for 2 hours, and the specialty equipment involved). Josh even called afterwards to follow up and make sure all my questions were answered. I'm very pleased. I'd surely recommend them to my friends and family!

I've used these guys twice. First time to install a garbage disposal unit when we moved, then a bit…read morelater to connect a dishwasher. I'm writing this now because I'm going to need them again, and was racking my brain trying to remember their name, my wife looking through the online statement for the name on the check, as it had been a couple of years. So they're good enough for that level of effort to call them again.

Had a water leak slowly destroying my mobile. Called 7 plumbers and got 2 days or last minute…read morecancels. Chris came out with some bad news at first. But then found the issue. They took their time and did great Also kudos to Matt who tried to walk me through getting the water off. I would highly recommend.

I called and asked if they could scope my sewer line, snake it, and (if I didn't get to it…read morebeforehand (I'm disabled)) fix a dripping faucet.  They said "Sure, we can absolutely do that!"  They sent two guys out. Once here, they absolutely refused to scope the sewer line.  They ran water through the drain instead of snaking it, and then told me it was "normal" for my kitchen faucet to drip.  So absolutely NONE of my requested services got done, yet they charged me almost $300 for the visit.  Get yourselves some real plumbers, not these clowns.

Hertler was amazing to work with. I knew my 23 year old heater was on its last legs when it broke…read moreon a frigid winter weekend. I remembered the plumber I used in the past also did HVAC so I called and Landis came out within 2 hours on a Sunday. Before he came out he gave me things to try over the phone to try to get it working and avoid an emergency service charge which I appreciated! He did have to come out anyway and he was able to fix it but I asked for a price to replace the heater and AC. I had them do the work and I'm so happy I found them. They always answer the phone and let you know when they are coming. Will absolutely use again!

These guys are great! Josh was just here and installed the toilet of my dreams! Polite, hard…read moreworking; dealing with Hertler has been a total pleasure. I'd give them 10 stars if I could. ​​

Roland and his cousin Benjamin were awesome!…read more I used Roland's services 2 years ago to unclog a main line in the back and now the sewer line in the front gave me problems! Fortunately, he squeezed me into his busy day on a moment's notice and worked well after sundown to finish the job. He's got a client for life :-) ... and his side kick Benjamin wasn't half bad either ;-)

One of the best plumber and father and son dual I've Met this year they explained every step that…read morethey was doing what can help my drain not get cloth And he came right out also had a personal touch like a knew them my whole life