I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Do not hire!!!! If you do - ASK for 90 day Warranty - IN WRITING…read more Jaypee installed piping for my washer on March 12 - which is leaking and ruined the ceiling in garage below. He refuses to take responsibility for shitty workmanship and has the audacity to claim I just want him to work for free when I asked him to come back and fix the leaky pipe. He charges $165 an hour (I paid approx. $3000 for 2 days of work) and he still believes he's doing you a favor by saying he's being fair and giving you a deal. But in reality - he has no clue what he's doing. Work he did will now require me to open up walls only a month after it was all closed up. Washer has been hooked up less for than a month (April 26th). His defense - "I checked it before I left and it wasn't leaking". Um - the 5 min you ran the water was not enough for a slow drip to appear behind a closed wall / ceiling. The fact that it's leaking isn't proof enough that you messed up? Seriously- don't fall for his act. Go with a real professional company. Dont hire this one man band that has no professional integrity or ethics to back up his own work.

I used JayPee's last year to run a new gas line to my fireplace. I was initially given a price…read morebefore he saw the job, but after arriving the quote increased by about 50%. We ultimately agreed on a price somewhere in between. He was scheduled to arrive around lunchtime, so I took a half day off work, but he didn't arrive until around dinner. After the gas line was installed, I smelled gas near the meter. His helper initially told me there wasn't a leak, but after checking with soapy water, they confirmed that it was leaking. After the vent-free fireplace was connected, I later discovered another gas leak inside at the connection to the flexible line. When I contacted JayPee and sent him a video of the issue, his first response was "here we go," followed by a series of texts that I found extremely unprofessional. I still have the text conversation and video documenting the issue. He did eventually return and address the leak. However, I was still concerned about the final installation, so I subsequently had two other plumbers look at it. Both raised concerns about the installation, including the type and size of the flexible appliance connector being used through the chimney. Ultimately, I capped the gas line outside, removed the flexible line, and had the chimney repaired rather than paying to have the installation redone. This was my experience, and based on it I would not personally use JayPee's again for gas work. My biggest concerns were the gas leaks, the final installation, and particularly the way my concerns were handled when I contacted him afterward.

I have nothing but leaks with three major plumbing jobs they did! And no response! DISASTER!read more

Great family owned plumbing company. I would recommend them for your plumbing needs. They did a…read moregreat job at my home for a new bathroom and washroom. Polite and professional

Great service and trustworthy. Will use them again when we need routine service. They checked an…read moreold house sand mound thoroughly and recommended next services.

Handwritten Review received on 04-04-24: Manny, you are THE…read moreBEST! Thank you for your good work, your quick remedy, and your friendly personality. Jammie Brown (Your Lady)

These guys get the job done So Well... are so authentic and have such great stories, you really…read morejust want to have a beer with them when it's over. I absolutely love these guys. Yes only one visit. Okay, I felt that way for first visit and had them back for a job wasn't sure was needed. They shine like the top of the Chrysler building. Recommended.

we are 80+ years old. Plumber left sprayed toilet refuge all over the floor inside closet all over…read moreeverything in the bathroom. The mass escaped into my carpeting on the hallway. I requested the plumber cleaned it up. He refused there was coughing now missing from around my toilet and my toilet is leaking. In addition to the high service fee, I am now paying someone to steam and help me clean this bathroom, but it's not easy and it's not going fast now I have to call another plumber to deal with the leak.

Needed a new water heater; small space. Got the size to accommodate the space available…read more Efficient, nice.

We had guests in town over a weekend, and we were quite displayed to find our guestroom toilet…read moreleaking. We called.Golden Rule, and Jay was up to the task! Normally, the replacement of a gasket between the tank and the bowl is something that I would do myself, but with guests in town, it was not on my list of things to do. Jay took care of things very promptly and did a wonderful job of getting things back on track. We are very pleased with the work that was done and are grateful that we have the ability to make a phone call and get things completed in a timely and cost-effective manner. Definitely a great company, highly responsive, and they get the job done properly!

I originally contacted Rick Lucas Plumbing because the Yelp reviews are all positive... I am now…read moreadding my own 5 Star review. I had attempted to replace a garbage disposal, but had an issue with a pipe falling apart. I emailed Rick after 9pm that night, and he responded to my email by calling before 8am the next morning. On the phone call, Rick clearly explained the work to be completed. Rick made the service call himself early in the afternoon, and resolved my issues quickly. He was able to access our crawl space, and navigate his way down there to running a new pipe for my kitchen sink. He installed the Garbage disposal, and cleared the clogged sink drain. The work was performed professionally, quickly.. and priced reasonably. The bill clearly listed all work performed, and detailed pricing. I will certainly use Rick Lucas Plumbing in the future, and I would strongly recommend giving him a call for your Plumbing needs.

Arrived on time...fixed a leaking toilet which was more involved than expected... fair price…read more.. highly recommend

Great help, very professional, Tim did fantastic job. They showed up on time, clean after done all…read morethe job. Thank you Tim.

the technician's job per se was good and professional, but I was very uncomfortable with the…read morepricing. I was initially quoted close to $500 just to reset a toilet. After some back-and-forth, the price came down to $350. I was in a hurry that day and had other errands to take care of, so I agreed to the $350. However, I still feel the price was excessive for the work involved. If I had more time, I would have gotten quotes from other plumbers or simply handled the toilet reset myself.

We called Mattioni to come to our house to troubleshoot some bathroom lavatory leaks that were…read moregoing on. We also wanted an an estimate for a new humidifier, to change out the lavatory handles that had been installed backwards, replace a utility room faucet, and to do a general inspection of all the plumbing In our house. We have plans to add a new bathroom to our unfinished basement and he had good advice about that. The humidifier went in without a hitch! The handles on the lavatories were changed without a problem! The new utility sink faucet that was installed was a dream! My lavatory leaks though...these had to be tinkered wIth several times., on several different days. You are thinking, WHY FIVE STARS???? This is why! Our plumber came out several times, in a very timely manner, to make things right. He could have easily told us that this was a worse repair than what it was. He was unfailingly polite, and optimistic and got the leak problem solved. Everyone that I've talked to or dealt with at Mattioni Plumbing has been very profesdional and helpful. I look forward to calling them for our basement bathroom project because I am sure that they willl do it right, and more importantly, if there are any unforeseen problems, THEY WILL MAKE IT RIGHT!

Way over-priced and they charge in advance of the job. I canceled the following work and it takes…read moreforever to get the refund, which is less than half of the original charge. It's interesting how the 'reviews' on THEIR website are so high.

These guys are the real deal. They are only a few blocks away, and because we bought a 100 year…read moreold house out of foreclosure, you can imagine we've needed them for different spots! Professional, down to earth, good expertise - they clean up after themselves as well.

I needed plumbing work at my condo; there were two significant issues and one minor one. I…read moreselected Burnside based on a comparison of various contractors' web sites and on on-line ratings. After a call to Burnside, we scheduled the work. Not only was the job done efficiently and successfully, but it was also done with pro-active communication, and respect of the property and of my time. Justice was the plumber. I was completely satisfied with all aspects of the job.