I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Great experience. We had to do a few plumbing repairs in order to renew our homeowners insurance…read more Mike came out to our house on a Saturday and quickly addressed the issues. He was even willing to document how a shut off valve flagged by the insurance company was still fully functional, saving us money and a needless replacement.

I needed a new water heater and these folks were able to come out the very next morning and were in…read moreand out in about an hour. Fair pricing and even applied a coupon for a discount without my inquiry. I will absolutely use City Plumbing again if needed.

I recently had some AC issues. I decided to contact Penn Wynne Plumbing and Heating because of the…read morepositive prior experiences I had with them performing plumbing work. Amazingly, Evan and Dylan are just as good with HVAC work as they are with plumbing. I have hired Penn Wynne to fix the AC, perform routine maintenance on the heating systems, and perform some additional minor plumbing work. It is so convenient to be able to combine both plumbing and HVAC related matters into one visit. Evan and Dylan always show up on time (and sometimes even a few minutes early) for each visit. This is so rare when it comes to home service providers. This is a great company and I have them at the very top of my list for the next time that I have a need.

Super responsive, they came out to replace our heater when it broke down int he middle of winter…read moreand replaced it the same day, what a relief, especially with a family at home. These guys are good!

Completed the work quickly and as promised…read more The area was left clean. Very fair price and was professional.

Plumber showed up on time and fixed the leak under the kitchen sink, so credit where it's due. But…read moreman, he tracked mud all through the hallway and left old pipe fittings and wrappers just sitting on the floor. Spilled water everywhere too and didn't wipe anything up. When I asked him to clean the cabinet base he basically shrugged and said that's not his job. Like okay? The leak is fixed but I spent 20 minutes cleaning up after him. For what I paid that's pretty annoying.

I thought the price was astronomical! ~$700 for a garbage disposal! I was not prepared for this…read moresince I didn't question the price beforehand. Never imagined in a million years that it would be this high!

Could not recommend Chris high enough! Prompt, straightforward, and personable. I have used his…read moreservices twice and am completely satisfied! You can't go wrong!

Had some initial difficulty getting an appointment because of an odd situation where the problem…read moreoccurred while we were out of town. Once we worked that out they came out and fixed the problem. The owner kept in touch by text message which I appreciate.

I called Roger Ross Plumbing at the recommendation of a neighbor. The Patriarch has his own…read morebathroom next to his bedroom, this is good because at almost 87 years of age and with declining mobility, he needs this. Dad's toilet had been clogging on and off, and we decided it was time for a professional. Plumber came out on Friday, two days ago, and fixed the toilet. This morning it clogs again, and we can't get it unclogged. We called and had to leave a message. I explained what happened and that they were just here. I get a text back from Marina, and, well, see the screenshots. The earliest they say they can come back is this THURSDAY 4/15 and no, I can't speak to anyone until tomorrow about this. This is completely unacceptable and terrible service. It would be one thing if they hadn't JUST BEEN HERE to fix this exact problem. Don't use them. Anyone who would think it's just fine to leave a mobility challenged senior citizen with a waste filled toilet for four days that they just "fixed" should not be in business.

I hired Gilkin Plumbing & Heating to repair my damaged sewage main in Germantown. They were one of…read moreFOUR plumbers I took estimates from and they were BY FAR the best service. From start to finish, I was so impressed by their detail and customer service. Steve's estimate was the most organized and detailed from any of the plumbers I took estimates from. Plus it was spot on. He took the time to get the proper permits and kept me in the loop throughout the duration of the two-day project.He even followed up with me after the job was complete to make sure everything was working as it should be. His team worked in FREEZING temperatures and never once did I hear them complain. I will for sure to go Gilkin Plumbing & Heating for any of my future plumbing needs.

Stephen just finished installing a new valve on our main water line inside the house…read more He has exactly what it takes to turn the water off at the curb, when your shut off valve is over 3 feet beneath the ground, half-covered by the curb box. Not sure if that's a skill or pure magic. Thank you!

Excellent experience from beginning to end. The service was friendly, the space felt fresh and…read moreclean, and everything was handled with good attention.

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more