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    Recommended Reviews - Burns Mortuary

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    8 years ago

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    Herring-Groseclose Funeral Home

    Herring-Groseclose Funeral Home

    (2 reviews)

    I assume the reason this place gets business is its convenient proximity to the hospital - people…read moreactually warned my mom about how awful making arrangements here would be and to "prepare herself". Super callous, asked my mother if she was aware that there was great beer at the store by our house while she rocked back and forth and sobbed. I totally understand maintaining a tougher exterior in this business, but I show more empathy to my grade school students when their fish dies. Also forgot enough important information that my mom had to go BACK to figure things out. Two stars for not losing my grandmother's body, I guess.

    I knew my sister's death was imminent so I called around to funeral homes to get pricing for a…read morecreamation. I called Herring-Groseclose and the person I spoke with was very nice and gave me a price lower than the others, so I decided I'd use them. When my sister finally died just two months after my initial call I called them again to arrange the creamation. This time they quoted a price much higher than what was initially quoted. When I mentioned this they said the person who quoted that was wrong. I asked to talk to that person and they said he was not available. I asked if they could ask him to call me back and they said yes, but no one ever called me back. After I complained, they took a couple hundred off the new price, but it was still 100's of dollars more than what I was initially quoted. As I was in a hurry I went with them anyway, and now 3.5 months later I still have not recieved the death certificates and today was my third call to ask for them and I was told someone will call me back-we'll see.

    Colonial Funeral Home

    Colonial Funeral Home

    (2 reviews)

    My mother just had her service at this funeral home. How disappointing and a disgrace to her memory…read morethe funeral service was for someone who has been a part of the community for 50 years. First, the day of the viewing, the funeral director called an hour before the viewing started to say her hair and makeup was not done. The 2 daughters had to scramble and do the hair and makeup by themselves as attendees were walking in. Second, the day of the service the unprofessional funeral director came out at the start of the service to announce to all attendees the pastor (who he recommended) was a no-show. The funeral director asked another pastor who was just attending to officiate the service without consulting with the family. That pastor was not prepared nor knew anything about my mom and spoke about my mom's husband. Then there was the graveside service, lasted a whole 30 seconds after just 1 prayer. The funeral director told everyone 'if you want, you can add sand or a boutanier' and announced we were done. Everyone drove 20 minutes to get to the graveside and expected an appropriate and honorable graveside service for my mom. This whole experience with this funeral home and director was an embarrassment to the family and was a disgrace.

    I attended Nola Tabayoyon funeral service and was completely appalled. I was sitting behind the…read moreGentleman that the Funeral Director ask if he would speak because the pastor that was supposed to be there did not show up! Someone that he chose to speak at her Funeral. Totally not prepared what kind of Funeral Director does that. Nola was apart of the community for over 50 years you can not tell me Funeral Director you could not get more information about her life that is your job to make it as easy as possible for the Family. Her Daughter had to do her makeup and hair i have never heard of that! So very hard to lose a loved one but to have to do her makeup and hair ihave never heard of that.I am appalled so very sorry for the Family to have to go through that. No one to direct traffic at the stop signs for a Funeral service absolutely no respect sem I in-between and that was in town two places should have been stop for traffic till we got on the freeway. My heart goes out to the Family. Nola was apart of the community and that is how you if I should even call you a Funeral Director of Colonial Service of Toppenish conduct her Funeral. At the grave site all he said you can throw dirt or your boutonniere or flower on her casket that concludes the Funeral. You did a horrible job I will never recommend them to anyone who has lost a loved one. It was not organized what so ever! That is not the Family job they trusted you how sad.

    Burns Mortuary - mortuaryservices - Updated May 2026

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