Brought my 2004 Jeep in because I could not engage the 4WD lever. Also, my readout indicated I was…read morein part time 4WD while I was in 2WD. They told me that I needed a new transfer case, (cost: nearly $2000 plus labor). I asked about a rebuild. Nope, it was too far gone, they told me. I asked about a used case. Nothing doing. When I asked them about the readout, I was told, "That's what happens when your transfer case starts to go out". I thought that answer sounded fishy, so I brought it to another mechanic for a 2nd opinion. I did not need a new transfer case- or even a rebuild. All I needed was a new detent pin. Cost: $72.00. The readout? A $26.00 sensor took care of that. Total cost? Just south of three hundred bucks. Perhaps factory shops cannot use aftermarket rebuild kits, I dunno. But these folks were either incompetent, or just flat-out lied to me. If you are a woman, or a guy who is not mechanically inclined? BEWARE! Like I would ever buy a vehicle from them after that experience...

Life Savers ! Broke down on Dixie Pass. Just short of…read moreloosing cell service. The tow truck arrived far ahead of what I anticipated. A welcome sight it was. Tom was the best ! Got my pickup back to John Day Point S Auto Service. Problem was solved and back on the road. Hot busy day and all turned out to Great !

Brought car in cause my driver side door was completely and utterly jammed. Asked for a diagnostic…read more Kept calling to ask for an estimate and they kept saying to "call in an hour." Then called asking if it was ok for them to take off the door panel for the diagnostic I said "is that needed?" And they said it was already off. Once again I asked for an estimate and was told to call in an hour. Then in an hour was told they would call. They kept my car for two days and after that they estimated OVER SEVEN HUNDRED for the estimate and the REPAIR I DIDNT ASK FOR because they had to order a part. My uncle and dad (both used to work on cars) went in with me to figure out what was happening and the owner wouldn't even look at me when I tried to speak nor would he address me. Only my father or uncle. When told to talk to me because it's my car and he was being rude he only rolled his eyes at my mother who was the one to say if then continued to ignore me. So I asked for my key, payed the 300 for the diagnostic (still insane they only had my car for that long because they REFUSES to tell me what was happening) and left. Upon getting home I found the reason they charged so much was NOT to order the needed part which I ordered myself for $48. It was because when refusing to give me any information it was because they BROKE my door panel and tore through some of the wiring and were trying to charge me repairs to cover their asses. Why did all this happen? Because I'm a young woman who clearly didn't know much and went into their shop expecting them to treat me like a human but instead they took advantage of my naivety and I learned the hard lesson that I will never be taken seriously unless I have my big scary ex mechanic dad with me.

Took my car in to get my AC repaired last summer (2025). My AC was fixed and a new problem was…read morecreated and I wasn't charged for that new issue. (I left not having my full air system work...) I now have more than the issue vent, like 3 vents not blowing any air now. Very frustrating to spend $1,800 and have more issues now.

Solid repair shop, stopped in with a straightforward problem on a pretty obscure vehicle and we…read morewere on our way in an hour. Great conversation too, thanks guys!

My go to mechanic shop. Matt and the guys a great to work with. Very knowledgeable and works with…read moretimeslots very well. Highly recommend