Had a concern with a tire while on a road trip. Staff ("Tiny") looked at the tire and advised that…read morewe were safe to drive home and have the service done there. Also explained that a light that was coming on intermittently was not to do with tires, and gave advice on camping nearby! As we left other technicians smiled and waved and wished us a good trip. So pleasant to be able count on Les Swab!

Wow! What great service. Manager Andrew Yantis went above and beyond to get me back on the road…read moreafter a blown tire left me stranded 90 miles from Burns. Les Schwab provided a couple tow company options and Andrew personally picked up tires I needed and was able to get me back on the road same day. This type is service is what sets Les Schwab apart from the rest.

They responded within 10 minutes to help me get into my truck that I locked myself out of! So kind…read moreand very quick!

These guys are 100% the nicest people we've ever met! We had brake issues and they helped us…read morecontact people that can help us get it fixed (on a holiday when 99% of businesses are closed). It's a full service station, with an assortment of drinks and snacks too! If you need fuel (or snacks or anything else!) definitely go in!

I am a long-time customer of other locations. On a trip I had a front tire slowly losing air. I…read morehad to add air every couple hours of highway travel. Arrived at this location at 8 am, and with no exaggeration, they had the wheel off, tire off and properly repaired (a nail), tire remounted in same location on wheel (no need to rebalance) and I was on my way in 13 minutes flat. No charge.

I've now been to three Les Schwab locations on trips, not the best moments for me. Two were in…read moreOregon and one in the far north of California. With all three, it was obvious that I was a traveler who would not likely to be back. This location, the third, was like the first two, was excellent! Fast service, friendly employees, and very reasonable price. I'd go back if I could. If there was a Les Schwab location where I live I'd go there, but unfortunately there is not. I'm hoping!

Would give these guys 10 stars if it was an option! Grant…read morewent above and beyond in service, personality and helpfulness!! Our '98 Volvo broke down as we were driving through Baker on our way to Boise . We called AAA and they called Superior. He arrived in 10 minutes hooked us up and drove us all the way to the repair shop in Boise and, since he was driving right past it on his return home, he dropped us at our hotel! What a blessing it was! If you need anything to do with towing don't hesitate to call these guys! Dave & Becky, Mulino, OR

Thank you so much for the quick professional service. Grant did an amazing job. Thank you so much.read more

Was running on fumes and this Sinclair was a life saver. Thank you! Saved our road trip. New pumps…read moreas well.

Amazing gas's store. From food, to protein supplements to nice clothing brands that you would see…read moreat the buckle and everything more. Even the employee was delightful. I would stop here again.

Blew a tire 90 miles from Burns and Larkin towing saved the day. Tyler arrived in less than 2 hrs…read moreloaded my car and dropped me at Les Schwab. I was able to get back on the road and home from my long trip. Great service and good people!

Larry was very nice. He knew what he was doing. He suggested some ideas that actually worked out…read morefor us better than AAA

Thanks for gas, coffee, and good conversation. Also, thanks for washing our windshield so…read moreperfectly . We're on the road again to Bend Oregon after driving 300 miles with no reception for our navigation

This is the station to use when going to or through Burns. As a frequent traveler through Burns, I…read moregot to know the employees and the station well. The guys on day shift are AMAZINGLY sharp and friendly. They are all about the best customer service. They are always there with a biscuit for our dogs! The station is super comfortable inside. Two clean bathrooms and a whole array of snacks and meal-type food to satisfy you. I also want to point out that the prices are quite reasonable. While some stations are out to price-gouge, you won't find that here. It's a nice feature. As a female traveling alone, I've had questions a few times with pesky car issues. The guys are so helpful and will refer me to local places in Burns that can take care of specific problems. I didn't get to know the evening staff as well, but they are friendly and helpful too. The station is open 24/7/365, so count on it to be open if you need to drive through Burns at a nonstandard time.

We had the best experience with Sam's Service! Our daughter got a flat about 1-1/2 hours east of…read moreBurns today (Sunday during Memorial Day weekend). I ended up calling his business because Google showed it open, and although it turns out he did not do tire repairs he went above and beyond to help. He called around for me to see if anybody was available to fix her tire today, and then gave me the number to Les Schwab after hours Service who was ultimately able to help us. And even though we did not end up needing his tow service, I would recommend him over and over again. He cared and followed up to make sure that everything worked out for us, even though he was in the process of towing another client. So it was because of him, we were able to get her tire fixed and safely continue home to Portland. As I told him, he turned a very stressful situation into a manageable one. And this was all just over the phone that he went that extra mile for us. I can't say enough what a blessing he was to us!

Life Savers ! Broke down on Dixie Pass. Just short of…read moreloosing cell service. The tow truck arrived far ahead of what I anticipated. A welcome sight it was. Tom was the best ! Got my pickup back to John Day Point S Auto Service. Problem was solved and back on the road. Hot busy day and all turned out to Great !

Brought car in cause my driver side door was completely and utterly jammed. Asked for a diagnostic…read more Kept calling to ask for an estimate and they kept saying to "call in an hour." Then called asking if it was ok for them to take off the door panel for the diagnostic I said "is that needed?" And they said it was already off. Once again I asked for an estimate and was told to call in an hour. Then in an hour was told they would call. They kept my car for two days and after that they estimated OVER SEVEN HUNDRED for the estimate and the REPAIR I DIDNT ASK FOR because they had to order a part. My uncle and dad (both used to work on cars) went in with me to figure out what was happening and the owner wouldn't even look at me when I tried to speak nor would he address me. Only my father or uncle. When told to talk to me because it's my car and he was being rude he only rolled his eyes at my mother who was the one to say if then continued to ignore me. So I asked for my key, payed the 300 for the diagnostic (still insane they only had my car for that long because they REFUSES to tell me what was happening) and left. Upon getting home I found the reason they charged so much was NOT to order the needed part which I ordered myself for $48. It was because when refusing to give me any information it was because they BROKE my door panel and tore through some of the wiring and were trying to charge me repairs to cover their asses. Why did all this happen? Because I'm a young woman who clearly didn't know much and went into their shop expecting them to treat me like a human but instead they took advantage of my naivety and I learned the hard lesson that I will never be taken seriously unless I have my big scary ex mechanic dad with me.