I live close by in Flagler Village, this smoke shop is convenient to my house and I have been a customer numerous times, however NEVER AGAIN! I arrived to the store between 9pm-10pm on 08/16/2023 to simply buy some Shisha. I walked in and the overly drug induced employee with long purple hair and glasses said nothing in a daze. I politely said hello I would like to get some Shisha, she drugingly pointed to the next room behind me and said "its back there." So I walked to the next room and it was behind the counter (no registers) between the counters a hand truck...because she directed me there I moved the hand truck and was selecting my Shisha when behind the employee walked up and said "GET THE FUCK BACK!!!" I turned around puzzled because number one, she was no help could barely talk on drugs and told me to go to where the product was, two that such a low class, horrible person would speak to a customer in this way. I said "excuse me, why are you cursing at me?" She said "you're not supposed to be back there"...which I replied you directed me to do so, so again I ask as an employee is this really happening? She was so overly on drugs she moved the hand truck back between the counter and then asked what I wanted not realizing she just blocked her own self from getting the product she advised me to get but, then cursed at me not to. I told her never mind there is a new Smoke/Vape store two doors down I will give them my business. Another employee entered the rear of the store and asked the drugged out employee if things were okay, I on my way out told her what happened and that I would be going forward giving my business next door and would advise others to do so as well. The smoke shop next door, they were sober, attentive, nice, helpful, and I shared my story with him and he told me that he has had multiple people come in and tell him the same horrible drugged out customer service as well. I know these shops are and do promote marijuana use, but owners should at least have their employees have more than one brain cell and not be under the influence of multiple drugs while on duty. This was the biggest disgrace of any customer service I have ever seen in my life. DO NOT GO TO THIS BURNIES OR ANY BURNIES AS THEY ARE SUB PAR HORRIBLE, HORRIBLE PLACES FOR EVEN THE MOST MINOR OF PURCHASES! The owners should be embarrassed of themselves for allowing such low level employees representing their brand! read more