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    BuzzRock smoke

    5.0 (1 review)
    Open 10:30 am - 11:00 pm

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    3 years ago

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    Arcane Vapes

    Arcane Vapes

    4.1(7 reviews)
    4.8 mi

    I'd rather not be leaving this establishment a 3 star review, as the owners/staff are always very…read morefriendly, but I'm currently left, yet again, frustrated that this shop was not open on time. The posted operating hours start at 11am. I arrived at 10:50am, realized they weren't open for another 10 minutes and decided to just wait, but eventually left at 11:10 when I realized no one had arrived to open the store yet. It's entirely possible that they've made changes to their hours of operation, but this is the second time I've experienced an empty shop at least ten minutes after their posted opening time, so it honestly seems more like a time management issue by whoever is opening the store. With that said, their prices are fair, the selection is great, the staff is very friendly, and the location convenient. I'll likely be returning in the future, but will definitely need to avoid coming in right around opening time.

    The long haired guy working nights who wears a hat to hide his bald spot who seems like he hasn't…read moreshowered the past few months since I've been there, he has a serious attitude issue. Once every two months I pop in and he's friendly. He got extremely hostile towards me because I didn't remember the answers that he provided me the last two months that I was there.... Isn't it his job to answer the questions that I am asking?????? That was the first hostile instance. And then when I asked to punch in my phone number, he looked at me weirdly and said why would you ask that like you've never been here before......." Let me tell you that's not an appropriate answer to give to a customer, what if I have short-term memory loss....what if I was dealing with a bad breakup and my head was in the clouds...what if I was grieving over a loss loved one? And then the third instance was the worse.... When I asked if I could pay in cash instead of card and then he said yeah if the $20 bill is real..... that's when I said I've had enough and I don't appreciate his hostility and then I spilled the beans of why my head wasn't in the cloud. It's because I'm dealing with the breakup and he said great get out of my store door is that way. All because I called out his hostility... I left speechless he asked me to politely leave the store and I did. I will be telling numerous people that I recommended the store to about how nasty this man was and I was born and raised on Pine Island, so I'd be more than happy to share the information.

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    BuzzRock smoke - vapeshops - Updated May 2026

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