TLDR: They sell tampered products and will not give a refund…read more On June 21, 2026, I purchased a dietary supplement called Active MGM Blend for $85.59. Immediately after leaving the store, I opened the product and observed that the safety seal had already been broken. Upon inspecting the contents, I discovered that the bottle did not contain the advertised supplement. Instead, it contained m&ms. I immediately returned to the store and informed an employee of the issue. To document the situation, I took photographs inside the store while the employee was holding the bottle. The employee then checked another bottle of the same product from store inventory and observed what appeared to be the same issue. The employee advised me that only the manager could authorize a refund and instructed me to return the following day. The next day, I returned to the store and spoke with the manager. I explained that I had purchased a product with a broken safety seal and contents that were not the advertised supplement. The manager refused to provide a refund or otherwise resolve the issue. When I expressed concern that the situation was serious and asked whether anything would be done about it, the manager laughed. I have contacted corporate to see if they'll do anything. Will update...

THIS IS THE 250 N FEDERAL HWY LOCATION-I frequent this shop since it is close to my home. Sunday…read more4/12 I went in to purchase a vape, Lost Mary Summer Grape. I made the purchase with no issues and left the store. I opened it the following day Monday 4/13. I removed the papers and took a draw, nothing... Tried again, nothing... I went to the store and asked for a replacement due to mine being defective. The employee denied me and I asked to reach out to a manager, 40 minutes later after being told multiple times, I came back on Tuesday 4/14. They said the manager was not in and they would be back the following morning 4/15, I went to the store, asked for the manager and she explains that I left the store and it can't be exchanged. You got the bad end of the stick, she says... This is really disappointing as I am now the one who lost money, the store could have went to the Manufacturer, made an exchange, took care of the customer but that is not what they do, they offer a discount off of a new product (so they still make more money) and say, it's just policy. I understand policy, I understand people scamming people out of goods or services but when you can look into a customers account due to them inputting the phone number in their system, they should be able to see and take care of a returning customer. My only comment is not to go to this smoke shop, they don't care nor want to care.

In need of a new disposable vape with a longer life (a purchase outside of my comfort zone) I'm…read moreglad I went with this store I found the selection satisfactory, the pricing fair and was delighted to have met Fabio who was professional easy to talk to and knowledgeable, with a specific flavor in mind, budget, and an (admittedly unreasonable) quirk for vape aesthetics this gentleman patiently steered me in the right direction. well done

Just came in at 2:30 7/17 to get something the cashier is holding the phone for a customer while…read morethey talk on the phone., instead of taking other peoples orders. this has never happened before

The owners are often working and they are literally the sweetest 2 women you'll ever meet!! They…read morekeep the store clean and the atmosphere is great. Great prices definitely my fav smoke shop!!

I love this place, they have a good selection of everything and the owner is super nice and down to…read moreearth and so is everyone that I have encountered there. They are very knowledgeable about their products and is easily one of my favorite shops to go too.

Loved the girl who served us at the counter! Great service, super nice. Most definitely will be…read morecoming back ! Loved the decor and design of the shop.

Amazing Glass! Everyone was polite and friendly and got me…read morethe prices on all the glass pieces, even if they were high up on the shelf with this smile

They are usually not open when they say they are. Best careful. You could drive all the way there…read morejust to find out that they're closed when their supposed to be open. 3 times this has happened. Maybe they make so much money that they don't care about unhappy customers. Not professional at all

"Oh it's real, and it's fantastic."…read more Skeptical at first. Lisa was helpful. Their unique license gives them the edge. Prices are reasonable. Noticed their vape prices were pretty low. Pretty sure they had some awesome stuff and prices but I came for one thing only lol. This place is better than great. Would def come back. Thank you.

What a great store they have everything this store is going places also the employees are super…read morefriendly I say this one is 10/10

I absolutely love this shop. It's a newer one that carries a good selection of pod devices and…read moredisposables that you don't commonly see. I had a small issue that wasn't even the fault of the store and the owner, Keith, went out of his way to make sure I was taken care of before I left. Great customer service! My girl and I keep coming back for the unique selection (Suorin Hybrid) and the staff are all great. I don't typically do reviews, but these guys really are worth giving a visit. We'll definitely be back....Thank you. - Steven

Burnies Smoke Shop offers an extensive array of disposals and vapes that cater to both beginners…read moreand seasoned enthusiasts. Their selection boasts top-notch brands, ensuring a diverse range of options for customers seeking quality products. From sleek disposables perfect for on-the-go use to advanced vaping systems that offer customizable experiences, Burnies impresses with its well-curated collection. What sets Burnies apart is not just their smoking paraphernalia but also their treasure trove of exotic snacks, candies, and drinks. The shop goes beyond your typical offerings, stocking an eclectic mix of international treats that tantalize the taste buds. Whether you're craving unique chips, rare candies, or specialty drinks, Burnies elevates the shopping experience with its quirky and delightful selection. Moreover, their status as an authorized Puffco dealer stands as a testament to their commitment to excellence. The store not only boasts an impressive range of Puffco products but also showcases stellar customer service. Employee Jules, in particular, exemplifies this dedication, providing exemplary assistance. Their willingness to go above and beyond, such as matching Puffco's online Black Friday deal in-store, highlights Burnies' dedication to customer satisfaction and sets them apart as a premier destination for smoking essentials and delightful indulgences. Always my go to smokeshop with the best deals.

Always 5 star service from everyone. s/o to Daniel for the recommendation today! My dogs love…read morecoming in too! Everyone is always so friendly