This review is MAINLY for Dr. Burnham's personal nurse, JULIE.
Dr. Burnham has THE worse nurse I have ever met. She has such bad manners, she is disrespectful to the patients, she is rude and does NOT want to help you. How on earth do the employees put up with this woman???
When I went to the clinic I was called in by Jujie. I could barely move because I was in such bad pain from my back. I walked in, then Julie said to wait there. I was standing there, then Julie comes back and she just walks by, then a couple of feet away she turns her head around and she tells me "well come on!". Well, I DON'T read people's minds and how was I supposed to know that I was supposed to start walking behind Julie and follow her. I don't know where the heck she is going or doing. So disrespectful.
Julie does not like people to ask her questions. You will start to see how she LOOKS at you and she will start to get annoyed. That is so not cool. Julie CLEARLY does not like working for Dr. Burnham. She walks LIKE SHE JUST DOESN'T WANT TO BE THERE. After, she will pass those same feelings to the patient and the patient won't want to be there either.
I just decided not to put up with this type of customer service and I will not go back to this place ever again, specially when I am paying THOUSANDS of dollars, whether it is payed to them or the insurance. That's right, "I AM PAYING THIS PEOPLE", they are not paying me. I work extremely hard for my money and I do not tolerate this kind of treatment towards a client or patient.
I have gone to a different specialist and you will not believe how it has been like day and night. The service, the detailed information and advice they have given me, and mostly, the PERSONAL attention I have received at the other place. The new doctor AND his nurse spent TWO entire hours talking to me about different things I need to know, specially about spine fusion. I have learned very very interesting and important things that Dr. Burnham simply did not spill out. Big big difference.
What do I have to say regarding Dr. Burnham? Well, not much. He seems like a nice guy, but after going to another specialist on the spine, let me just say that I spent TWO whole hours talking to that other specialist, actually, HE was talking to me about all the PROS and CONS regarding getting spine fusion surgery, and I was CLEARLY told that spine fusion should be THE LAST thing to consider. Dr. Burnham simply was more direct and leaned more towards spine fusion.
I didn't know absolutely ANYTHING about spine fusion. I knew NADA, ZIPPO, ZERO, and when Dr. Burnham spoke with me, for a total of approximately 10 to 15 minutes he made it sound so easy and he said that after spine fusion I was "most likely" going to go back to work the next day, "with light duty". BULL PUCKY!!! To go back to work the next day after spine FUSION??? That is ridiculous and a very very low change that will happen.
Within the last few days I have learned that there is a GREAT chance that I can come out even worse with spine fusion. I have spoken with other people (not Dr. Burnham's patients) that had spine fusion and they were also told pretty things and their doctors also made it sound like they were going to come out like the bionic man, but they actually came out WORSE after spine fusion surgery.
Let me tell you people, SPINE FUSION IS NOT A JOKE!
Unfortunately, a lot of doctors simply only see a BIG O $$$ sign on your forhead. Is sad but this is how it is.
To make it short, I have had a really bad experience here, specially with Dr. Burnham's nurse.
You know how "the force" tells a Jedi that there is something wrong? Well, I just have a BAD feeling about this place, so I personally do not recommend it. read more