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Burlington

2.2 (5 reviews)
Open • 9:00 am - 11:00 pm

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6 years ago

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3 years ago

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3 years ago

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2 years ago

Omg seriously only 1 register open so wrong feel bad for staff you need to hire more staff!

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Walmart Supercenter

Walmart Supercenter

(22 reviews)

$

Had to run into this Walmart on vacation…read more Seemed pretty average for a Walmart. The item we needed was in stock. Gentlemen who helped us in the electronics section was friendly. Used self checkout. Someone previously mentioned wishing they had an item limit for self checkout and we will report that there is a sign limiting self checkout to 15 items or less. We were in and out pretty quick.

Do not use this Walmart for grocery pick up. I just moved back to the area after living in Florida…read moreand I used Walmart pick up all the time in a very heavy populated city with no issues. EVER. I move to Webster and expect the service and speediness to be even better given the size of the town. WRONG! I'm now on my third delivery and nothing ever goes right. This time the order was scheduled for 8pm pick up. Ended up getting delayed with no update to the app or to advise me when it will be ready. I call customer service to check about what is going on. They can't help. They say show up it'll be ready by 10pm. I show up. I go inside. I'm directed to a manager who tells me it's a different department so she can't help me. She radios and said oh they probably have all gone home. I'm very frustrated. I call customer service back. They say it's delayed (I know). They can't do anything. They just tell me it'll eventually update and I need to inconvenience myself to what time they provide me or else I can cancel my order. I go home, go to bed and then wake up to a text at 7am that it is ready. I promptly get ready and show up, even though I am now late for work and I cannot believe what I see. 15. 15 cars at 8am waiting for grocery delivery. One girl running orders to cars and more people pulling in. This is a Wednesday morning. Not near a holiday. Not near a nice long weekend. A regular old Wednesday in the middle of the month. DONE.

Walmart Supercenter

Walmart Supercenter

(4 reviews)

$$

I will admit that my encounter with the Walmart Supercenter in Rochester, Indiana was relatively…read morebrief. It's located right on Main Street and pretty much adjacent to two of the three motel options in this smaller north-central Indiana community most known for its beautiful Lake Manitou. We initially contacted Walmart after I popped a tire on my wheelchair while riding the Nickel Plate Trail. It took multiple calls to get an answer, either because no one picked up or because when they did the transfer never got answered. Finally, however, we were able to get an answer and were told that, yes, they did actually have the size of inner-tube that I needed for my wheelchair. It was going to be held for us. We arrived not long after our phone call and my road support person went inside to pick it up. Sadly, we'd been given poor information and they actually didn't have what we needed. It's frustrating to go out of your way to a store having been told something was in and it simply wasn't. We'd given them the exact size we needed - so making a mistake is really not okay and it set me back. Fortunately, we were able to finally get the issue addressed in the next community we visited. Despite the error, I will note that employees were friendly and tried to be helpful. They did make a bike shop recommendation and did give the correct info regarding their hours. So, kudos for that. This store was also cleaner than many Walmarts I've visited and generally had the smaller town vibe that likely makes it a destination spot for Rochester residents. This certainly wasn't a great experience - and giving accurate information about supplies is a basic of customer service - however, beyond that this was a solid mid-range experience and I'd certainly return when in town for basic needs. I'm sure it's a great option to have it so close to a couple hotels.

This Walmart has one of the rudest store managers. I had bought a game in there on clearance, and…read morewhen I got it home it did not work. When having it inspected, I Was told the disk appeared to have been pirated. My console was playing all other disks just fine, so that wasn't the issue. I tried to return it because I had gotten the last copy. They told me they couldn't return it due to copy right laws, and that I was out of my money. They would not do a single thing to compensate me. You can't resell the game anyways, so why can't you give me my money back? I went through corporate even, and they wouldn't even help me. Walmart is a money hungry company that does not care about their customers. Especially this location. I tried leaving no stars, but it wouldn't let me post this review without one

Kohl's - Some pickup orders are in kids dept at back of store, mine was in customer service in front of store. Confusing & time consuming system.

Kohl's

(17 reviews)

$$

Yesterday I bought three blouses and asked a worker if I could use the self check-out or if I…read moreshould get in line for a person to help me. He said I could use the self-check out so I did. Unfortunately, when I got home, I saw that there were magnetic security tags at the bottom sides of the blouses. This was extremely inconvenient and I had hoped to wash them and start wearing them immediately. I had a busy day and rushed to the store this evening to get this fixed, and unfortunately arrived 10 minutes later than closing. I saw the same worker exiting and asked him if he could help me take out the tags on his way out and he said no, and that I had to come back again. He said sorry as I walked away. I just feel very frustrated that I need to come back a third time when this could've been wholly prevented; the self-check out machine could've informed me to go to an associate to take out the security tags before I left the store, and the security alarm could've gone off as I was leaving! What's the point of a security tag otherwise? I hope that this issue is addressed so it doesn't happen to anybody else.

What an absolute disappointing when I wanted to buy a suit a kohls and the lady cashing me out…read morewould not match the online price like more stores do! She would not even ask the manager! It looked like a bomb went off in this store! They clearly do not hire any workers to make sure the store looks nice! My bag broke as soon as I picked it up. Absolutely horrible kohls! You just lost a customer!

Burlington - deptstores - Updated May 2026

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