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    Burlington

    2.2 (5 reviews)
    Open 9:00 am - 11:00 pm
    Updated 1 week ago

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    6 years ago

    Helpful 6
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    4 years ago

    Helpful 2
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    3 years ago

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    2 years ago

    Omg seriously only 1 register open so wrong feel bad for staff you need to hire more staff!

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    Customer Service

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    3 years ago

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    Walmart Supercenter

    Walmart Supercenter

    3.0
    (5 reviews)
    470.2 mi
    $$

    Best Walmart I've ever been to in my life! It's so clean, and organized! People were so friendly!read more

    I will admit that my encounter with the Walmart Supercenter in Rochester, Indiana was relatively…read morebrief. It's located right on Main Street and pretty much adjacent to two of the three motel options in this smaller north-central Indiana community most known for its beautiful Lake Manitou. We initially contacted Walmart after I popped a tire on my wheelchair while riding the Nickel Plate Trail. It took multiple calls to get an answer, either because no one picked up or because when they did the transfer never got answered. Finally, however, we were able to get an answer and were told that, yes, they did actually have the size of inner-tube that I needed for my wheelchair. It was going to be held for us. We arrived not long after our phone call and my road support person went inside to pick it up. Sadly, we'd been given poor information and they actually didn't have what we needed. It's frustrating to go out of your way to a store having been told something was in and it simply wasn't. We'd given them the exact size we needed - so making a mistake is really not okay and it set me back. Fortunately, we were able to finally get the issue addressed in the next community we visited. Despite the error, I will note that employees were friendly and tried to be helpful. They did make a bike shop recommendation and did give the correct info regarding their hours. So, kudos for that. This store was also cleaner than many Walmarts I've visited and generally had the smaller town vibe that likely makes it a destination spot for Rochester residents. This certainly wasn't a great experience - and giving accurate information about supplies is a basic of customer service - however, beyond that this was a solid mid-range experience and I'd certainly return when in town for basic needs. I'm sure it's a great option to have it so close to a couple hotels.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Kohl's

    Kohl's

    2.4
    (17 reviews)
    2.9 mi
    $$

    What an absolute disappointing when I wanted to buy a suit a kohls and the lady cashing me out…read morewould not match the online price like more stores do! She would not even ask the manager! It looked like a bomb went off in this store! They clearly do not hire any workers to make sure the store looks nice! My bag broke as soon as I picked it up. Absolutely horrible kohls! You just lost a customer!

    Yesterday I bought three blouses and asked a worker if I could use the self check-out or if I…read moreshould get in line for a person to help me. He said I could use the self-check out so I did. Unfortunately, when I got home, I saw that there were magnetic security tags at the bottom sides of the blouses. This was extremely inconvenient and I had hoped to wash them and start wearing them immediately. I had a busy day and rushed to the store this evening to get this fixed, and unfortunately arrived 10 minutes later than closing. I saw the same worker exiting and asked him if he could help me take out the tags on his way out and he said no, and that I had to come back again. He said sorry as I walked away. I just feel very frustrated that I need to come back a third time when this could've been wholly prevented; the self-check out machine could've informed me to go to an associate to take out the security tags before I left the store, and the security alarm could've gone off as I was leaving! What's the point of a security tag otherwise? I hope that this issue is addressed so it doesn't happen to anybody else.

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    Sign at main entrance says to go to the far back of store, stand in long line, get told my  order is at front of store in customer service.
    Sign at main entrance says to go to the far back of store, stand in long line, get told my order is at front of store in customer service.
    Kohl's
    Kohl's

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    Burlington - deptstores - Updated June 2026

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