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    Burlington

    2.6 (25 reviews)
    Open • 9:00 am - 12:00 AM (Next day)

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    Boarded up windows after I looked in the morning.
    Loveroses A.

    This store is an absolute joke. I came in Sunday asking about a viral Hello Kitty greeter. An employee (lady with tattoos on her chest and a bun) told me to come back Monday. So I did -- and the second I asked another cashier to check, the same woman rudely shouted across the counter "NO, we don't have that" like I was a nuisance. When I asked the cashier to actually check the back, she cut her off again with more attitude. Then another woman from the stock room came out, I showed her a photo of the item, and she just side-eyed me, said "uhm," and walked away without giving me an answer. Rude and dismissive doesn't even begin to cover it. Later I noticed they suddenly boarded up the stockroom windows after I had simply glanced through them earlier. Suspicious much? Everyone knows this location hides viral items in the back for friends and resellers -- and this proved it. (And by the way, covering those windows is a safety hazard.) When I came back later, that same stockroom worker followed me, glared, and even laughed with a cashier about me right in front of my face. Then, while I was paying, the cashier kept repeating "have a nice day" over and over to push me out the door. The whole thing was nasty, disrespectful, and shady from start to finish. A formal complaint has already been made to corporate about this store's behavior, and based on what I experienced, I'm not the least bit surprised this location has such a horrible reputation. Burlington needs to clean house here immediately -- the employees clearly think hiding items and mocking customers is acceptable.

    Frknt

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    Photo of H D.
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    5 years ago

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    9 months ago

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    1 year ago

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    Photo of Yum R.
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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    7 years ago

    Helpful 1
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    Photo of Gigi G.
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    4 years ago

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    3 years ago

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    6 years ago

    Helpful 2
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    Photo of Kristi F.
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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    Clean and organized store... Definitely worth the drive they have a great selection..,

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    it is good, no entry fee so 2 more points. everyone is friendly. good clothes, nice work

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    8 years ago

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    H&M - Rip of central.  They overcharge based on the tag.  Reported this to Placer County Department of Weights & Measures.

    H&M

    2.8(116 reviews)
    0.3 mi
    •$$

    What a sad experience today! I walked in the store and noticed that majority of the store was on…read moresale - and a vast one at that. When an employee walked near me I had asked her if the store happened to be shutting down since I hadn't seen any sales like this anywhere in the mall that day. She answered me briefly but when I walked away she walked over to her coworker and began to talk about how my question was dumb and how sad it was that the US literacy rate has gone down. Obviously I was not going to cause a scene in the store, but I think it's insane for workers to be on the clock and disrespecting customers who are right next to them. I've never experienced this at any other store and I hope no one else does.

    I had a very disappointing experience at H&M in the Roseville Galleria (Roseville, CA) and feel…read moreit's important to share, in hopes of encouraging better customer service. During my visit, my son and I were looking at a skirt on a mannequin to see if it came with built-in shorts or an underlayer. As we gently lifted the skirt to check, a manager abruptly approached us, snatched the skirt out of our hands, and said, "We don't look under there!" He didn't give us a chance to explain, and he walked away with attitude. It was unnecessarily rude and made both me and my child feel uncomfortable. Later, I returned to the counter to ask if I could exchange some underwear I had purchased just 15 minutes prior due to a sizing issue. I had bought four two-piece sets. I was aware of the no-return policy on underwear, but I still asked politely if an exception could be made given how recent the purchase was. That same manager was once again rude and dismissive, although he did eventually process the exchange. The problem wasn't the policy--it was the disrespectful and unprofessional attitude I encountered. I spent over $200 during this visit, and to be treated so poorly after making a significant purchase is unacceptable. Every customer, especially when shopping with their child, deserves to be treated with basic courtesy and respect. For reference, the manager was a skinny, light-skinned Asian male with long hair tied back . I truly hope this feedback reaches the right people and leads to better staff training on professionalism and communication.

    Photos
    H&M - Inside

    Inside

    H&M - Outside

    Outside

    H&M

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    Hugo Boss - Boss new Collection!

    Hugo Boss

    3.9(33 reviews)
    0.4 mi
    •$$$

    Unfortunately, I am leaving a poor review. I've been…read moreshopping at the mall independently since I was 13 years old. I'm now 34 years old. I've had the privilege to shop throughout the country and overseas. Today was by far the worst customer service I've experienced. First & foremost, I planned on purchasing brand new cologne. I walk into the store and immediately say, "Hello Ma'am how are you today." I get simple response of "Fine." As I proceeded to check out all the cologne on display, I didn't find a cologne strip or parchment to spray any of the colognes. There was no sincere gesture, suggestion, or recommendation. I literally stood there like I was staring at the back wall with no representative in front of me. At this point, I grabbed the new line of Hugo Boss and sprayed the inside of my forearm. I was ready to purchase the item, however since the rep did nothing to entice the purchase or ask whether I liked the product, I put down the bottle. At this moment, the rep turned to her coworker and started having a side conversation. I want to thank you for showing your true colors today. I will not be spending money at this establishment anymore. In addition, your customer service was downright egregious. Sunday, July 14, 2024.

    The old blonde lady is the most condescending personality I've seen in my life. Smells a shirt that…read moreI didn't even try on at home and tells me it has a perfume on it. The shop only takes cash for alterations and do not have a 10 dollars bill to give change back, and tells me to figure it out. Horrible services by her and only her. The young ladies were so nice and the guy was nice. It's just her That judges people for doing anything. Even buying.

    Photos
    Hugo Boss - Boss new location! 2022 Next to Coach.

    Boss new location! 2022 Next to Coach.

    Hugo Boss - On a date with my daughter, wearing Hugo Boss suit & dress shirt.

    On a date with my daughter, wearing Hugo Boss suit & dress shirt.

    Hugo Boss - BOSS Orange

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    BOSS Orange

    Westfield Galleria at Roseville

    Westfield Galleria at Roseville

    3.9(704 reviews)
    0.3 mi
    •$$
    Established in 2000
    Boutique

    There is a lot to do at the Galleria and I love the fact that they have good food options in…read moreaddition to a wide variety of stores and activities. Round1 arcade (1st floor) and Century theaters (2nd floor) are solid choices for killing time. Food-wise, the food court is on the second level and includes Shake Shack, McDonald's, and a lot of other choices including Italian and Thai. In addition to chairs for weary shoppers to rest scattered throughout the mall, there are also some high tops, which is nice if you grab a quick bite like a pretzel or Jamba Juice and want to chill while you eat. There is a huge parking lot around the mall as well as a parking garage near Round 1 and Century. There is also an outdoor kids' play area with shade near Crate and Barrel and Tiffany. Recent additions have included Blue Bottle coffee and Knee Deep Brewing is expected to open this year. The Galleria is expansive so be prepared for a workout unless you plan to stick to 1 store. Sign up for their emails or you can follow them on Facebook or Instagram for special events or sales. Thanks!

    I'm not a fan of malls, but if you need to go to one, you can't do much better…read more In a time when malls are declining, the Galleria seems to be thriving. They have a great variety of shops, and a thoughtful layout. This has to be one of the better shopping centers in Northern California, and is pretty impressive. Recommended.

    Photos
    Westfield Galleria at Roseville
    Westfield Galleria at Roseville
    Westfield Galleria at Roseville

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    Louis Vuitton Roseville Sacramento

    Louis Vuitton Roseville Sacramento

    3.0(351 reviews)
    0.4 mi
    •$$$$

    After reading the reviews, I was kind of scared to go to this store. My experience was fantastic! I…read moreoriginally purchased the Madeline BB bag online and it really didn't work for me. I was told by the client advisors from the 800 number that I could return it in store so I wouldn't have to wait 14 days to get the return back on my credit card. Mind you, I live in Reno, so it's a 2 hour drive to get to the store. I also had purchased the Neverfull Inside Out online and was shocked when I opened the box. It was clearly a used product. Very disappointing considering I paid over 3K after taxes. The reason I bring this part up in my review is because I knew the Roseville store had it in stock so I could exchange it. When I arrived at the store, I spoke with Yer, the store manager. She went above and beyond to help me with the exchange. She then tried to return the Madeline BB for me, but the 1-800 client advisors who had told me that I could return in store had started a return already for shipping. Because of this, Yer was unable to override what they had done. I had to call the 800 number again and the person told me there was nothing they could do and I would have to ship it back. SOOOOO, had I not had the issue with the other bag that was used, I would have driven all the way to Roseville for no reason. I ended up asking to speak to a manager to see if they could reverse the return so I could end up returning it in store. Anyway, after a 45 minute phone call they did reverse it and Yer made the return for me. I also worked with Jennifer as my salesperson because I bought a wallet. She was super pleasant and helpful. At the end of the day my in store experience was great. There was one man that had a ponytail that was standing at the door for a moment and when I asked to go inside to speak to Yer was a bit rude with his response for no reason, but overall one rude guy didn't ruin my experience. :)

    Honestly your typical luxury store. I was a little disappointed by the staff member that helped me…read more She was not as energetic or attentive as the other staff which dampened the experience. All the other staff were very kind and other customers were attended to quickly and in a kind manner regardless of looks which was a nice sight. The store had good selection and the things I looked at were in store. I do believe that you should check online first because not everything is on display. The price itself is already set so there isn't much to say about that. Overall the store was clean and majority of staff were good.

    Photos
    Louis Vuitton Roseville Sacramento - Indent of buckle going into belt. $700, no refund.

    Indent of buckle going into belt. $700, no refund.

    Louis Vuitton Roseville Sacramento
    Louis Vuitton Roseville Sacramento - This is the top of the Bag

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    This is the top of the Bag

    Burlington - deptstores - Updated October 2026

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