Security woman at door . Place was a mess ! Literally ! Stuff all over the floor ! Open packages ! Everything picked through . Never been here before . I won't be back. read more

Is your buyer a old woman? Everything in the plus size is not even something I would buy for my Mother in law. For poor selection , can't find any dresses in my size. As for anything else the store is a mess. Size small mixed in the plus rack. Saw about 8 pieces of jewelry, sparkles and pearls. Time to train your associates better. read more

I remember loving Burlington Coat Factory stores, regardless of location. Seems like, I was able to find something almost every single time I walked into one. Over the years, however, I have noticed a selection decline...at least in the men's department. Now, I struggle to find a shirt. And pants? HA! That's a laugh! So, what of this place? Well, it's symptomatic of pretty much every other BCF I've visited in recent years. You can literally see some of the shelves getting more and more void of items. I'm not sure if this is a sign of decline in sales or just their inability to restock in keeping up with their demand. But somehow....Burlington just doesn't feel the same as they once did. Still, the prices are low and this is certainly the place to come for a bargain. Shirts that normally cost upwards of 50 bucks are like....12 bucks at Burlington. Also, the parking is decent. So, at least they've got that going for them. All things considered, Burlington Coat Factory gets 3 fancy shirts for dress-for-less prices out of 5. read more

This store has gone downhill faster than it popped up again after it closed down the first time. This place was DISGUSTING and I went in around around noon. The store wasn't busy at all. I honestly had to leave because I was embarrassed to be in there and I felt embarrassed for those who where shopping in there! Please please please, DON'T spend your money in here. They person you are buying for is worth more than the stuff in here, deal or not. I'd much rather go a few hundred feet down the road and spend my money over at TJMaxx. read more

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Will not ever shop here again. Rude employee that works the fitting room, so I will gladly take my money elsewhere. There are plenty of other stores with friendly and courteous employees. read more

I went here reluctantly to look for a dress for a special occasion. I am a plus size woman. I found three dresses that I really liked! I was thrilled to have choices and not just happy to find one thing that fit. A week later I realized they charged me for one dress twice! The first time I went back in about it I was told that they took my info and would call me in a day or two after a manager reviewed the "tapes". No call back. The second time I went in the clerk called the manager and he instructed them to override the computer and refund my money. I had no way to prove what happened and I'm so glad the manager understood. I now have three dresses for under $100 that I love and get compliments on. Thank you BCF. read more

Hey! Burlington! I was there, the other day... I went to McKohl's, and guess what? Burlington has all the same items, just half their price and no dumb gimmicks. PLUS McKohl's switched sale prices; in the middle of the day, while I ran home for more money. The boots I wanted were jacked $40 when I got back, and McKohl's McManagement let me walk no sale. I then returned everything I bought earlier (round trip, home to get the stuff, and back to return it ($88)) McManagement let me walk twice, no sale!! The same black haired lady, with no business education. All twirly-eyed in trying to run a store. Oh Burlington! I cannot wait to come drop that $88, with you, tomorrow. I will never cheat on you again! See you tomorrow! Where I get treated right read more

I'm always pleased with the employees and managers at this store. Great store and great prices! My wife and I do majority of our shopping at Burlington. We also love the verity in sizes of clothes Burlington has to offer! Always look foreword and seeing what's new in the store! :D read more

Really enjoy visiting this store! They have a great deal of selections as well as great deals. Always look foreword to going to Burlington!

I buy a winter jacket here every year and love the quality and savings. I have made some great finds here and try to stay away so I don't spend all my money. Great store. read more

I am so very disappointed! This experience happened on Jan 1, 2016. HAPPY NEW YEAR ... though, not so much for moi thanks to this pathetic experience at Burlington Coat Factory located at 77 S Willow St, Manchester, NH ! I have generally had a good opinion of BCF but on this visit to this particular store there was one miserable customer (me!) in the checkout line and four - yes, count FOUR - check out associates who ALL royally ignored me even though 2 of them were doing N-O-T-H-I-N-G! One of them had a printer roll issue and she was kind enough to let me know by signalling in my direction and telling me that she had a hold up. Finally, I just gave up and walked up to the other guy who INSISTED on STARING at his screen for a full FIVE minutes doing - yep, you guessed it - N-O-T-H-I-N-G while patiently ignoring me. He had to look up at me when I was that close to him and informed me that he was the SUPERVISOR - like that was something that would explain the utter lack of customer courtesy on his part. Prior to this, he did not even look up to let me know that he is being delayed!! This reminded me of a funny TV ad from Fedex where a new associate is asked by an old, seasoned trainer to fill in a form for customer shipping. He informs her - with overflowing pride - that he is an MBA. To this she frowns a min, thinks it over and responds "oh, you have an MBA ... ummmm ... well, its not very difficult ... I am sure you can do it too!" This is what I wanted to tell this SUPERVISOR that he might not look that smart but I am sure he had the basic skills to take the money I was giving BCF and check out my purchase like the three other associates he was "SUPERVISING" were doing juuuuuust fine. I cannot believe that BCF hires these kind of folks who will ignore a customer only because they are SUPERVISORS and cannot deal with plebeian, run-of-the-mill folks like me who are DONATING my money for their 'soon to be given to the Salvation Army merchandise'!! read more

Will NEVER shop at Burlington Coat Factory again, I don't care how low their prices are. If you don't know about their horrible return policy I will share. I bought my gowns for my cruise a few months back, so that I had them for vacation and was able to get the style I wanted. Never took the tags off and still have the receipt. When I went to return them I was told sorry since this is past 30 days we have to give you a store credit, okay I understand. Then he says "oh and more bad news, because its been more than 30 days I can only give you back the lowest selling price, even though you have your receipt." WHAT????? So for an example one of the dresses was $22.99 they would only give me $5.99, and will turn around put it back on the rack and sell it for more than that. So not only do they keep your money they have the dress to turn around an make more money. I spoke with the manager and she had the nerve to say "well then you shouldn't have bought the items so early." Hello, if I waited till know to buy the clothes you wouldn't have them. So she said yup sorry nothing we can do. What's the point of keeping your receipt and buying something more than 30 days in advance. Imagine buying your dresses for a wedding and then be told you will only get the lower price if you have to return them. What a Joke, I completely understand if it was 6 months later seasons change, however these dress are summer dresses, can easily be sold for regular price. Not only am I disgusted with the return policy it was the way the manager treated me. #boycottingburlingtoncoatfactory read more

Today was my first time coming to this store and it was very clean and organized and things were decently priced I thought wow I should come here more often! I made a large purchase for things for my daughter first birthday party! I had said 11 month old daughter with me and a carriage full of things! I paid for my things this including 2 large 2 gallon glass pitchers in boxes a large serving platter and 2 bags with my other items and I head for the door then the woman cashing me out says that I can't l leave with the shopping cart! Excuse me?!?? I'm like k well how shall I get my items to my car with my child..... the manager tells me I can either go put the baby in the car and pull the car up and put my items In the car (just leave my baby in the car while doing so going back and forth into the store) or they can help me with my things which by the time I get the baby her juice cup my purse and car keys well I don't have any hands to get anything and she told me she would help me once.... like it's a more than once trip! I was so angry! I then asked for the number to corporate which she gave to me and so when i called the woman basically stated it's their policy and should be listed some place on the door..... I'm a busy mom with very little sleep and more than one child just trying to run a few errands! If that's your policy it should be stated to you at check out cause I easily wouldn't have purchased my items today or I would have gone and got my stroller with baby and put my items In that! That is terrible customer service and a terrible policy especially for moms with babies and small children and when you sell large items in a story but don't alllw something on wheels to bring it out?!? This was a first and last experience for me I will never go back I could have easily bought the same cheap garbage at Christmas tree shops! You would get a no star rating if that was an option read more