This is actually for their Flatirons mall location, but since there is no Yelp page for that…read morelocation, I am leaving this review here. I was in need for a new Ariat shirt and and a cowboy hat for a wedding that we were attending at the last minute out of state. However, I was not able to find the right color shirt that matched my wife's dress. I had been to several stores, was running out of patience and luck. I was the told about El Dorado at Flatirons mall, and gave them a call, and as luck would have it, they had the color that I was looking for. The young man and lady working that day were very nice and helpful, I decided to buy a new cowboy hat as well, since we were going to San Antonio, Texas (when in Rome). They were so friendly, I think I will go back and possibly get me a new pair of boots! Thanks for your assistance at the Flatirons location, Y'all rock!

Selection is small but prices and customer service was great. Looked at mens jeans and boots!read more

Great store! Lacked the amount of variety that I needed for my shoe size of 9.5 though :( Sad…read moretimes! Besides that I did find a beautiful pair of blingy heels! So I bought those! :) There are some good deals in this store and a great variety for both genders! The store was very clean and the stock was well placed! I didn't see too many people on the floor to help or clean though...no one asked if I needed help with anything or smiled in my direction...work on that people! Besides those flaws, great store! I'd go back just to get some deals!

Once again, I experienced humiliating and unacceptable treatment at the Nordstrom Rack store in…read moreBelmar, Lakewood. During the return of an item purchased online, the cashier was rude, impatient, and visibly irritated. At the time, there were no other customers present. I addressed his behavior by stating that he was being rude; I did not , insult him, or behave disrespectfully. After I thanked the cashier and stepped away to continue shopping, I observed the same cashier start helping another customer, and both of them began laughing and making derogatory comments about me. I returned to the counter to address this behavior, at which point the other customer began yelling at me, telling me to "behave better," completely unaware of the irony of his own actions. The involvement of other customers in a matter between a Nordstrom employee and me was inappropriate, unnecessary, and deeply unsettling. When I stepped outside the store to contact Nordstrom Customer Service, an individual named Justin approached me and introduced himself as the manager on duty. He immediately stated that the cashier who assisted me was the kindest and most polite employee in the store. He also referenced the existence of video footage. I asked whether he had personally reviewed the video, as his comments appeared to reflect a preconceived bias similar to that displayed by others involved. He acknowledged that he had not viewed the footage. I informed him that I intended to contact Nordstrom Customer Service, as this was not the first time I had felt humiliated at this location. I thanked him and left. While in my car, I contacted Customer Service and was treated professionally and respectfully; the representative demonstrated a high level of understanding regarding my experience. I have been a loyal Nordstrom and Nordstrom Rack customer for many years and have shopped at locations across the country. I have never experienced treatment like this elsewhere. Unfortunately, this incident marks the third time I have felt disrespected and humiliated at this specific store. On a prior occasion, I spoke with the store manager, Mr. Matthew, whose response I found to be dismissive and arrogant. I clearly stated at that time that I would no longer shop at this location, but unfortunately, I did not respect my decision and my boundaries. Given the seriousness of this incident, I am escalating this complaint to higher levels. The conduct of both the employee and the customers who felt empowered to intervene without any factual understanding of the situation was inappropriate and raises concerns of a potential hint of discriminatory behavior. I was informed that video footage with audio exists, which I welcome being reviewed. I will not shop at a store where I am made to feel unwelcome, disrespected, or singled out. I choose to spend my money where I am treated with the same dignity and respect afforded to everyone else.

I had a great experience at Five Below! Dominic, the manager, went above and beyond to help me find…read morethe earbuds I'd been looking for. He was incredibly kind, checked nearby stores, located the product, and even put them on hold for me. Excellent customer service! Thank you, thank you, thank you, Dominic!

It's a mixed bag for this store. It's well lit, has wider isles, and some workers who are very…read morenice. They stock a lot of different items including a good selection of seasonal items at fair prices. Unfortunately, we found several items on the shelves that were past expiration date. The music in the store was way too loud and annoying.

I will never be returning to this place. The rudest employees I've ever met in my life. I was prom…read moredress shopping with my mom and found one dress out of the whole store that I wanted to try on. I patiently waited in the dressing room line for 20 minutes (no joke) and finally was able to try it on. Unfortunately the dress was too big, so my mom went to grab me a new size. The employee yelled at her when she came back to my room with a new size and said I had to leave the dressing room and wait in line again if I wanted to try on another dress. She yelled at my mom and told her if I was not going to wait again to "put it back on the rack right now." I understand if she was bringing me a brand new dress, but it was just a different size! That reaction was ridiculous.

Wow. Absolutely terrible customer service. The attitude of the manager "Jess" was atrocious. It…read moretakes a lot for me to leave a bad review of a place but we were treated so badly it warrants it. This woman shot us unhappy condescending looks the whole time we were in the store, gave an exasperated sigh when my daughter entered the fitting room with one item, ignored us when we spoke to her (except to point or pull faces), and when she checked us out at the register somehow managed to hardly acknowledge our existence. We will not be coming back and caution you to stay away as well.

Got a cute necklace here on vacation a couple days ago ($40) and quite literally wore it once and a…read morejewel fell out. For the price it should last longer than a few days, not exactly quality.

The Silver Horse has a nice selection of silver jewelry that I like checking out when we are in…read moreGolden. Always find something I want. :) I bought some opal earrings and a minimal silver necklace. They also have clothing, plenty of gift options, and Colorado themed items. I saw the other reviews about bad experiences with customer service but my experience was fine. I was acknowledged quickly when I came in by the younger woman (it was super slow that morning as we were the only customers). She was nice and helped me with the different earrings/necklace I was wanting to see in the glass case. The store feels a bit cluttered but it's just chock full of a variety of items. The clothing items seem overpriced compared to other boutique stores I've been in with similar items, but that's probably because it's a tourist town.

Lots and lots of suit jackets, hats, and ties. There were some stand out jacket designs, but…read moreeverything I came across had major shoulder pads.

Competitive prices; fantastic customer service. I would call it almost concierge!…read more I rented a beautiful tuxedo and decided to buy it. Couldn't be more pleased.

I love this shop! My neighbor told me about it since we both share a love for crystals. They have a…read moregreat selection for a very reasonable price. They are dog friendly and the owner is super nice also! They often have full moon parties with discounts on readings and other fun things. Highly recommend! I'll continue to come here for my crystals.

What a great place. So much selection! Staff is very helpful. I will definitely be back.read more

Sometimes they have good stuff, but some employees are kinda rude and not very helpful…read more Came in to get something I saw on the website and it says it was in stock, made sure it was the right place and came up hoping to just pick it up. The staff proceeded to tell me they don't have that and I showed them the picture and they said that the website sometimes doesn't always update which is understandable. But when I asked if they could just double check in the back to see if they had it, they said we don't have it. So probably won't be coming back for a while, which is a bummer because I love this place.

This review is specific to a return issue I had. I lost the original card that I purchased my item…read morewith and when I came to return the item, they wouldn't accept any other card to process the return. In the end I had to accept store credit, which wasn't ideally what I wanted to do. I have to note that the person at the register was great and really tried to help me, but it seems that management wouldn't allow any exceptions. They really need to have a more flexible system for such scenarios, it's hard to imagine that a credit card machine wouldn't have the function to return-process another card. Anyway, I will use up the store credit and then I won't be back

Fantastic shop with tons of great finds and a charming interior. Kerry knows her stuff and has…read moredarling unique pieces. Make sure to stop in!

This place is the best. It's best around forever and they always have something I end up finding…read morethat I just love! I have also steadily sold every year with them. Amazing!

Great experience. They were able to fix my issue more simply and saved me money! I have already…read morebeen back for more work to be done

Slightly rude, a bit out of date. Mot ready when they say. Don't really seem to appreciate all…read moretheir customers. Takes multiple weeks to complete.