It's the holiday season. I got lucky on one of the Sundays. I walked into this Nordstrom Rack Store…read moreand heard on loud speakers about the $10 off coupon on that day only. I quickly pulled out the app and bingo! I found it and bought a shirt for $2.98 on that day. I came back today and hoping to strike another luck. Not necessarily the coupon but I had a good experience on the clearance rack at the other Nordstrom Rack in Westchase. But there weren't any thing for me at this Galleria store. Then, I went to the shoe clearance racks but there weren't any clearance shoes. Ok. I found a couple of shoes with special tags on the regular priced racks. Ugh. So unorganized. Back in the summer, it was my first time here after shopped at Westchase Nordstrom Rack and really liked the merchandise. I found a shirt with price tag from Kohls. After I pointed it out to the dressing room attendant, she found a Nordstrom tag to put on there. Then upon check out, the cashier tried so hard to sell me the store credit card. I told her politely as I needed to pay off my current credit card debt before I would apply for their credit card. She said "I'll be watching you next time you come in. You're going to apply for the credit card." I stopped going there during the day.

My latest trip to this Nordstrom Rack location has me thinking the operation has gone downhill to a…read morelevel of mediocrity I never anticipated. In the past, I would say shopping at Nordstrom Rack was always a good experience. I've been able to find gifts here and also items for myself. During previous shopping trips, the clothing and accessories selection was top notch. The Madewell earrings I purchased here were reasonably priced - like a real sale and good value. However, during my latest trip, I was actually unable to find any jewelry I liked and almost all of it was overpriced. The purses were also overpriced, and the main discounted items in that section were basically Steve Madden brand, which makes me laugh. I was able to find a beautiful scarf, but most of the other scarves I looked at were unremarkable. Hardly anyone else was in the accessories section aside from me. In fact, there were very few shoppers in the store on a Friday evening, which is a bad sign. In the past, this store would be crowded. In the shoes selection, there was no middle ground between heels/platform shoes and more sporty shoes. Hardly any flats! This is so odd and off to me, but maybe other people like it. Regarding clothing, I was able to find a cool brown shirt, but the way most clothing is organized in this store is counterintuitive and not helpful. The cashier did not greet me at all and had very little to say on the back end, so I just grabbed my bag and walked out. I doubt I would return to this location and have found shopping online or in person at the regular Nordstrom to be a much better experience.

Had a great experience at the Galleria Macy's. Went shopping for a formal dress. I'm very petite…read moreand it's not always easy! Deborah was extremely helpful. She helped me select lots of great options very quickly and I walked out with something I loved!! Thank you, Deborah. I'll be back.

Macy's- the go-to store ! Came looking for suits on this…read moreCyber Monday and found quite a few options at a deal price. Best day to buy suits in all colors in bulk... we got three, one in tan, one black and one linen. We had a guy help us through, he suggested the size, the fit etc., and that was very much appreciated. He even ensured we bought shoes - overall a great salesman but I forgot to get his name ... ... sheesh!!! Navron was our shoe guy and he took quite the trouble with a smile on his face. He helped us get ' the one' Came back with plenty purchases and wallets way lighter but happy ... so overall a good Cyber ... Tuesday is it !

Great customer service in woman's foundations sized and items purchased for my grandaughters the…read morenight before the their sister's wedding mission accomplished.

From my trip, this was the only place where I experienced poor service. On a personal note, I guess…read moreI should not be surprised that it happened to be at a Nordstrom. After checking their site, I saw a pair of shoes in the sizes I wanted to try available here, so I made the effort to drive on over. I knew what department to head to after seeing a directory and once I approached the area, I saw a woman behind the counter talking to a younger guy (late teens, early 20's) about non-work related stuff (concert tickets). I wasn't aware if he worked there or not but it took me a moment to get her attention. Once I did, she kind of looked me over and went to check stock in the back. She brought out a couple pairs, different colors, in one size although I requested two different sizes. She practically argued with me, saying these would fit, they run large, etc. so I shut it and just tried them on since I really wanted the shoes. I will say she was right, and they fit perfectly (I was running around all day so I wanted to wait after I was active for an accurate fit). She somewhat relaxed and I decided to look at a couple other styles of shoes of the same brand. She then asked if she could ring me up and I let her know I was going to continue shopping and if she could hold them for me. This is where her attitude changed back to the negative. Right then, I decided I was definitely not buying them from her. Shame since other associates seemed to return from break at this time who I feel I would have been pleasant to shop with but at this point, it was too late. Thankfully I found the shoes at another company where the service was on-point, and even though they don't make commission there, I was glad to give another business a sale. Even in a place such as Texas, Nordstrom still manages to fail in customer service (regardless of the department).

Look like everyone had the same idea I did to sign up for TSA PreCheck amidst the current TSA…read moreshutdown. The process is incredibly simple and less than 10 minutes especially if you have an appointment. With an appointment, you're probably the next in line. If you don't have an appointment, the line starts to look like the ones at the airport... The most difficult part about this visit was figuring out where to go since this more of a kiosk than a storefront, so there's no suite number. I wished someone had written a review or something indicating that this location is on Level 1 right next to GAP, The Museum of Illusions, and Express.

I have truly been impressed by a mall! Galleria is realllllly impressive, from all aspects - the…read moreparking, the amount and variety of stores offered (from high to low end), and the staff. Such a great experience all around! I appreciate how clean and organized the mall is. When I went it was roughly midday on a Saturday so my only advice would be to come early or later in the day to beat the crowds.

Was pleasantly surprised to find this Marshall's close to the Galleria and plenty of parking on a…read moreSunday. Found some indoor / outdoor pillows for my parents to cushion their dining chairs that were really comfy. Found a few other items for our next trip to visit my madre & padre .Everyone seemed really friendly at checkout and luckily no lines and plenty of checkout staff. Prices were reasonable and would definately return.

I love wandering around Marshall's/TJMaxx/Homegoods. Unfortunately, my husband and I arrived here…read morearound 9pm and didn't have much time to look around before they closed. We came in searching for sneakers for our daughter and shockingly, we didn't see ANY kids shoes here. Odd. We took a quick look at some of the clearance racks in kids, mens and women's and nothing really jumped out at us. No contact with any employee so we can't comment on that. Luckily, new stock is always being added so we'll have to check back another time.

I had come in to find a pair of Quay glasses like the one I already have. I'm going to need readers…read moreand love my sunglasses! David was very helpful in finding what I was looking for we found one, but it was a bit larger, so I didn't get any. David was really helpful though. I told him I'd be back for another pair of glasses later. Ten stars for David and his professional attitude!

I was robbed at gunpoint here at 2pm on a sunny Friday afternoon, right in front of the entrance…read moredoor. Was told they don't have security on duty until 3pm.

Absolute filth. No restrooms. One with a broken lock which is unusable with the door staying open,…read moreand another with no toilet paper. Staff doesn't bother to check a thing. The family restroom also stays locked and not allowed in. Avoid this Target!!

Location: San Felipe Parking: plenty…read more Staff: went to look at Apple Watches to avoid the crowd I went @10:30 am. I was greeted by Megan and Jose. Both were lovely. Megan had a great friendly personality and went above and beyond explaining the items.

Great TJ Maxx location and very well organized! This location being that they're located close to…read morethe galleria had a ton of huge brand names and just a great selection overall! Customer service was nice and their lines were moving very quickly.

Great selection of kitchen ware…read more Making charcuterie boards? They have a great selection of boards at very reasonable prices. Check out their gourmet crackers, candies, mustards, and spices. Their seasonal items are so much fun. Valentine's Day. Hanukkah. Christmas. Thanksgiving. Love the Deck the Halls with Matzah Balls mug. So cute. So funny. Making a diaper jeep for a new baby? Pick up some cute supplies. Bibs. Wash cloths. Stacking cups. Spoons. Baby bottles. Teethers. Parking is easy. Check out their sale selections at the endcap.

Neiman Marcus at the Galleria is classic upscale shopping done well. The store is spacious,…read morewell-organized, and the staff are attentive without being pushy. Selection is strong across fashion, accessories, and beauty, and it's easy to find high-end pieces you won't see everywhere else. Definitely a reliable stop if you're in Houston and want a true luxury retail experience.

I have purchased most of my Christmas gifts at NM for the past few years. I don't mind spending a…read morelittle more during the holidays because the presentation has always been exceptional. For an $8.00 gift-wrap fee, the iconic silver box with the NM branding, the beautiful wide ribbon (silver or bright Christmas red), and the metallic NM plate braided through the ribbon make the gifts look glamorous and impressive. It also saves me from wrapping everything myself. Everyone loves receiving a gift from NM. That's why I was shocked and very disappointed when I opened my order of five gift-wrapped items ($40.00 total for gift wrapping alone) meant for my adult children and granddaughters. Instead of the traditional presentation, I received five off-white boxes with thin blue hair-like ribbons tied on. I truly could not believe it. Now I have to drive all the way to the store and walk through the riff-raff constantly loitering around the entrance just to have them re-wrapped to the standard expected from NM--and to the standard I paid for with the $8.00 wrap fee. It feels like a waste of time and money, and like always, I feel uneasy going to that location. I hope management addresses this, as the quality of the gift wrapping is one of the main reasons I choose NM during the holidays.

Once a month I do a Ross tour this time I was on southwest side and they never disappoint me. The…read morekid found her crocs and of course she found some bluey slippers and I had to get them. I found great things but not in her size

I came in today and there was 3 women on the registers. I love that. Yall are getting better. The…read moreselection is just poor. Idk I just prefer other locations although this is the closest location to my house