Let's start by saying this is one of the worst Burlington stores I have ever been in in my life. Inventory beyond low customer service medium. I asked the young lady at the register. What's going on with your inventory you have absolutely nothing. Her comment was we get our shipments on Tuesday come back tomorrow.. someone else in the store who works there stated I don't know. I was out for three days and when I came back, we didn't have anything in stock but a customer there tells me they're like this all the time they never have anything.. I love going to Burlington, especially for items for the house, but this was the worst of the worst. I'll be going back down the hill to Rialto. Or Ontario Mills, but never Apple Valley again oh and the manager just looked at me with a screwed up look on his face when I asked what's going on with inventory. read more

I love this Burlington the security and employees are friendly and sometimes the shelves are a bit bare and i cant always find what im looking for but regardless i enjoy this location and especially the hours. read more

They greet you at the door...lines were super long to checkout ...not very organized at all ..hard to find your items but we managed to find a few gifts for a birthday boy and some men's designer jeans .. it you need lots of time to dig for things ...but good value for sure! read more

Burlington - Department Stores Near Me - Apple Valley, California

This place is always a hot mess and usually a long line. Quality of the clothes are questionable.

This is the perfect place to go if you ever want to relish in the sensation of utter despair. "Behold fair patron.. before you lays the labyrinth that is the check-out line". A zig-zagged canyon strewn with the wreckage of last minute gifts and snacks galore. This is the domain of corporate buffoonery paired with the vacant brows of two overburdened cashiers & one indifferent supervisor seemingly too preoccupied with her own managerial tasks to proactively help the flow of paying customers. read more

Burlington - Department Stores Near Me - Apple Valley, California

If I could I would leave 0 stars. It's snowing and 42 degrees outside and I was told that it's the summer shipment and that's the reason that there is not 1 single coat in the entire building. It's in the middle of nowhere and has terribly selection and the place looks shabby like it's been "under construction " for 3 years straight. Moral of the story is, don't waste your time! PS I must say the employees are great, they are nice and very helpful. read more

Burlington - This is the sign on the outside of the building that does not have any coats . Lol - Department Stores Near Me - Apple Valley, California

As soon as one enters the store there's a toxic smell almost like plastic burning, it's much stronger in the front of the store but I'll lingers throughout Burlington. The check out it line causes claustrophobia. read more

So I get that Burlington is trying to save money by having less cashiers, the Ontario mills location does it too. HOWEVER, I rarely see people on the floor? I mean where are the floor people? Who is picking up the messes or taking go backs? Where is the C.I.S?? I'm lost. I go and see a greater??? Are they the security? Also, I know half of the store is storage, so why is this locations stock always low? Last thing, I know the rule is 8 customers per cashier. So why aren't the cashiers calling for back up? (Is it because there's nobody to call?) seems unsafe if that's the case. For the workers, I mean. read more

This Burlington is such a mess. Do they not have enough employees? It really need to be cleaned and organized in here. The cashiers are nice but move the line along. Do not chat it up with customers when the line is so long. They need to open more registers, I would not come back here to shop until it's cleaned up. The lines need to move faster, I don't want to spend most of my time waiting in line. read more

Not much to look around and the place is unorganized and such a mess. Big store but only have 2 registered open and long lines. They need to have better clothing because the clothes there is so ugly to be honest. Like out last season or something. Kind of pricey also for the vanity chairs read more

Standing in line, 1 cashier w 11 people in line. No one calling for assistance & sadly the cashier is very slow, no need to hurry as she is paid by the hour. The place is a mess. Let's add to this with the dressing rooms are closed during the week, just Sat & Sun & the reason I stoped shop here read more

When will you ever have enough staff? Serious question, asking for myself. Every time and anytime I come here, there's a max of 2 cashiers and random employees walking around. The line is now wrapped up in a maze form to help disguise the line. It's not working!!! You have elderly standing in line for more than 30 min!!! This is ridiculous!!! read more

Burlington - This is normal for Burlington. Over a year now and nothing has changed - Department Stores Near Me - Apple Valley, California

Long lines but worth the cute treasures that you can find if you really look. Tends to get packed, so go early or before closing.

1 person working the register with like 20 family's in line. Zero AC when it's over 100 outside. Spent more time in line than shopping

very very slow unorganized very dirty the wait in line is ridiculous isles are very very sloppy and stuff all over the floor broken items on floor and they need more workers i highly dont recommend this location very unhappy and unsatisfied with this place read more

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It's so unorganized and messy. The employees are bitchy and just constantly fucking yelling. WHY ARE WE ALL YELLING SO DAMN MUCH. And this one lady shoulder checked my wife and that's never a good thing read more

1 cashier! Stood in line for 20 minutes to buy a 6 dollar shirt. Never again. Would not recommend.

Good prices, the wait is terrible. Over 40 minutes every time. 50 people in line and only 3 cashiers. They need more cashiers!

I like shopping in this store for great new deals and affordable prices, but the only thing I don't like about this store is that i always smells like a gas chamber. The store odor is so loud it makes it uncomfortable to shop for long periods of time without at least masking up or double masking. I'm so surprised that none of their employees has became ill due to the unpleasant odor. So when visiting this store for safety tips and management please plan to mask up and shorten your stay while shopping in this store, for the community protection this toxic odor should be investigated. Thanks community Resident for 30 years Veronica B read more

Don't waste your time applying here. I was "hired" since August and I never got communication from them saying to return for training or anything. I would call the store manager multiple times and they would give me the same excuse. I can only imagine how unprofessional they are if I did work there. read more

Worst Burlington I've ever been to. Line is thru the store and we have 2 cashiers who look like they are purposely working slow. Don't waste your time read more

I blame the department store manager for the whole brake down. Taking about wanting to go busses wow. I wonder if the investors visit this horror of a store. I wonder how much rent cost to maintain this store open. The manager needs to BE GONE" YESTERDAY ". The firt thing this store needs is cashiers 3 at all at all time,bring in the money". Next open the iles is too close specially with covid..hire management that actually cares about customer service... i actually like Burlington but the manager is bringing this store to the ground fast. read more

It's unfortunately the line is always so long to pay. I've seen people leave shopping carts full of merchandise because it's just too long of a wait . I really hope they hire more staff to help with the registers. read more

This place is ABSOLUTELY ridiculous!! Avoid Burlington at all costs. There is only ever 1 cashier in the store, 2 on a good day with at least 50 people in line. It's absolutely ridiculous how long you have to wait in line. I will NEVER EVER EVER SHOP HERE AGAIN. Get it together Burlington! read more

For a place that isn't that busy, the lines are just terrible. I understand we need to stay 6ft apart, but even returns have to stay in the same line. If it weren't for the lines, I'd shop more often. read more

The pickens are slim when it comes to shopping in the HD. Very slim, highlights would be Target, Marshall's, Kohl's or Burlington. They do have a huge shoe selection where both my son and husband have scored some goods at great prices, also clothes they have found here. HUGE sizes, up to 5 or 6 XL, well stocked and clean store. Service is fine, tons of parking out front, never full inside. read more

Trash all Burlington's hire the most lazy and dumb ass employees of any store ever! Its really ridiculous for one hr lines and the manager needing 20 minutes for a price check on a shirt smfh! read more

I rated them a 1 for service with Cashiering/checking out. There are only 2-3 cashiers at a time. The line to pay starts at the 2-3 cashiers then it curves around to various departments and ending at suitcase isle. Which is a very very long line. 1hr and 25 mins to pay!!! Everyone in line fidgetting, a gentleman thought he was going to pass out waiting in line!! UNBELIEVABLE!! This is not a one time issue. This is the norm for this store. Good prices, but PLAN ON AN HOUR PLUS TO PAY read more

i really wish the high desert would open another burlington because this location is so bad it's so messy nothing is organized and be prepared to be in line for a good 30min because they only have 2 registers open read more

Good prices. Crappy customer service. read more

Burlington - Department Stores Near Me - Apple Valley, California

LINES ARE LOOOOONG!!! ONLY TWO CASHIERS!!!! OMG!!! This is my second time here and will probably be my last time!!! I need to return some stuff and I have to wait in the same F line as if purchasing new stuff!! If you ask for them to add another cashier they tell you that they can't! Lines are as long as the lines in Disneyland but the ride at the end is not as fun!!! read more

Burlington - The TWO available cashiers!!! - Department Stores Near Me - Apple Valley, California

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I don't come here often. This store used to be a great spot to come and buy shoes. There is shoe selection needs to be amazing. I am not quite sure what happened. They have some very gorgeous purses if you're into purses. I want to comes to men's clothing they don't have much to choose from. I think Ross does a better job at keeping their store with more variety. read more

As always, the store has an odd smell to it. But that wasn't the main issue. Besides the long lines and only two cashiers, the store is an absolute mess! There is trash all throughout it, clothes are mis-matched and put on incorrect size hangars, and there is women's clothing mixed throughout the men's racks. I went through the size 34 Shorts rack, and the amount of incorrectly labeled items was astounding. Lots of 38, 36, 30, etc sizes. The hangars are also not correctly matched to the sizes. Lastly, the dressing rooms are still closed. Every other store has dressing rooms opened, but at Burlington you have to buy it, take it home to try it on, and then return it if it doesn't fit. Very inconvenient. read more

I am at least 30th in line, 4 cashiers. Dropping my $200 worth of stuff and walking out..... Hmmmm...wonder how many others did that. Could have employed a few more people..... read more

Me and my husband go in shopping almost everyday and there is this young African American male worker who is very unprofessional. While he is working he is pushing the cart unloading supplies and he cusses up a storm and talking about customers, he also likes to talk about his personal life. We also over heard him in the back room talking about customers super loud. He is a very unprofessional employee and his manager needs to keep an ear out to this employee. read more

My wife and I stopped in to pick up two shirts for our grandsons school pictures the next day, we found a couple we liked and got into a line of about 10 people in front of us and only one checker, Gina, who was doing the best she could and calling for help. Another checker, Lorraine, showed up to help while the line continued to grow. Both women called for more help repeatedly with no response from any other staff. We witnessed three individuals walk out, 2 with armloads of merchandise, without paying. (The third only stole a few bottles of cologne/perfume) Finally, as we reached the check stand, another young man began checking with a who cares attitude. Our time in line was 40 minutes! If it was not picture day the next day we would've left and gone somewhere else. We and others in the line were appalled by the service at this store and will never revisit it, it will likely soon be out of business with the way it is operated and losses occurring. The two ladies I mentioned were doing all they could to serve customers and maintain good relations. read more

Really messy and employees are rude. I won't be coming back. I'm writing this as I'm shopping inside while a rude employee walks around like I'm an inconvenience in her store. There has to be 25 plus people in line when we were checking out and one employee working the front check out. I saw employees spread around the store everywhere and not one is coming up. The store looks empty because everyone is in line. read more

One cashier and a long ass line of people wanting to check out. Store is alright I guess. Some stuff is priced pretty high for the quality of the merchandise. read more

My god... the speed of the staff is incredible. Been standing in line with 6 people... been here 30 minutes. Still waiting. They just don't care. It's like watching sloths work the registers. I might die standing here in line. read more

I liked to shop here when they first opened because the shoe department was really nice for a bargain store. I went into this store not too long ago and they took out the shelves and lights in the shoe department to replace it with ghetto racks that you can't find a thing. read more

Burlington - Department Stores Near Me - Apple Valley, California

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