I absolutely would NOT recommend this thrift shop! Dishonest , unprofessional, rude, disorganized…read moreand bias! I rarely give negative feedback especially on small business owners because I like to help and support them to thrive, apparently NOT worth my time and money!!

Definitely, yes! Every employee that works there (including the owner and her son) is extremely…read morefriendly and kind! Always a smile on their faces! Can't think of a better place to shop!!! Such a fun store! Lots of beautiful items for the house and gorgeous clothes to choose from! Prices are great too! Actually, it's my very favorite place to shop!!

I was so bummed when they closed the original Carter's store at Algonquin commons, but I'm so happy…read moreto see they're back! The new location is only a couple doors down, and the store is absolutely BEAUTIFUL! Happy to see familiar staff faces; everyone is so helpful and the customer service is wonderful! They go above and beyond to help get you what you need. I'll definitely be back and spread the word they're back better than ever!!

Found s perfect dress for my daughter's first birthday! They have lots of party dresses here and…read morethey are at reasonable prices. It's a perfect place to buy dresses for flower girls, weddings, and birthdays. The only reason I gave four stars is you can't return anything you can only exchange.

From the owner: We specialized in children formal wear. Flower Girl Dresses, Christening, Suits, Tuxedos, Ring…read moreBearer, Party Dresses, Infant Dresses, Communion Dresses, Graduation Dresses, Pageant Dresses, Accessories and Shoes

Consigning items is difficult there...i brought 5 perfect Lilly Pulitzer dresses there and was told…read moreit was not the right season! THEY ARE LILLY PULitzer DRESSES!!!! When are they not in season. Plus prices are high and staff is unfriendly.

I didn't realize I left a review 4 years ago with 5 stars, but I am updating my review after a…read morerecent visit. I came here to find discounted items for my kids, but YIKES! The prices here are outrageous. I actually couldn't believe the cost of everything here - you may as well just go to the original retailer.

What a cute place. Very underrated. I got a super fun bumper sticker but if I was going for a…read morefriend's birthday or holiday time I would buy more. There's such a wide selection and it's layed out really well. The staff was pretty friendly too and there was no line.

This small gift shop in Crystal Lake has a little bit of everything. It was pretty busy here at…read morewhilst I was visiting because it was the day of the Johnny Appleseed Festival. They have a lot of baby items here, which was a bit surprising. They have other decorative tchotkies; when I was in it was late September, so there were Halloween themed goodies to be had, as well as some Thanksgiving decor. They had a Halloween tree... like a ceramic Christmas tree that you sometimes see with the little pieces that fit into the boughs of the ceramic tree but in orange and purple. When did we start having Halloween trees? I also saw some jewelry and other gifts. It's not the shop I would go to Crystal Lake for, but I have been curious about this shop the last couple times I have been in Crystal Lake so I'm glad I stopped in this time.

Great place to shop and have a nice walk. Great name stores and restaurants near by. There's enough…read moreparking spaces by all stores. The front of the commons and parking are very clean.

--- I just wanted to…read moreexpress my frustration about PacSun locking their doors an hour early last night. It's really rude to close up shop before the posted hours without any notice. If they needed to close early, there should have been a sign on the door or at least an update on their website to inform customers. It's really inconvenient and disappointing to show up expecting to shop and find the doors locked. Especially considering me and all my friends traveled a decent amount to even get here. We were just trying to give out exchange student from France the American experience of shopping and it let all of us down. ---

I don't come in here very often. I tend to hang on to my clothes for a long time and don't update…read moremy wardrobe very often, much to my wife's understandable dismay. So when I came in here looking for a suit jacket, I was pleasantly surprised to find a wool coat in navy, on the sale rack. Score! As I walked around, I noticed there were a lot of great items on sale, even the upcoming spring wear. The reason I took off two stars is because the crew here was not very attentive and when I went to check out, I was asked about the credit card 3x and had to politely decline 3x. I know the kids are told to push the card, as I have worked retail before, but they should know that a polite decline response is a signal that no means no. If I was wishy-washy or asking questions, then maybe, but I was buying an on-sale, off-season item for over 50% off, so it was like $20. No way I'm opening a card for that. Know your customer.

I was checking out with my family, a young girl name diya had checked us out. We kindly declined…read moreher offer for an old navy credit card but she keep on insisting we had said no 3 times then finally was about to pay and she asked a fourth time and we ignored. then she rolled her eyes at us and said "okay" very annoyed at us. There was absolutely no need for that. She had keep pushing and making us feel uncomfortable with having to say no so many times. She was also on the rude side.

Yes, this is a Hallmark Store with many different items. Staff welcome us as we entered the store…read more Very clean and well organized.

Will not support a retailer who buys product at wholesale and price gouges. And then uses…read moreeBay/mercari prices as their justification for it. Resellers/price gougers are bad enough, but those people bought at retail. They don't have business agreements direct with Kellytoys to buy at wholesale prices. Oh, and let's also not forget the Costco squish you're buying down the road and marking up in your store nearly 3x the price. Taking my future business elsewhere.

The evening I was in this Kohl's the place was a mess; clothes thrown over the racks, pillows on…read morethe floor and shoe boxes everywhere. My soul reason for stopping in was for their Amazon return. When I approached the Amazon return area I read a sign that said, "Go to Customer Service". Not convenient, but doable. The line at CS was 9 people deep and only one person could/knew how to process Amazon returns and I was told she would be back after her break. I waited 15 minutes while all 9 of the people in line were processed, plus more some more, then there we stood. Two CS who could not/would not do Amazon returns, waiting on an employee that was on break. I understand employee shortages, but how about cross training those that do show up for work?

I went to this Kohls to make an Amazon return and was met with very poor customer service. It was…read morenot clearly marked where to make Amazon returns, and when I was directed to the right spot, the employee was unhelpful. I set the package on the counter and said I needed to make a return, and the associate just stared at me without saying anything. I finally asked if I just leave it there or what, at which time I was informed that I needed a QR code, which I was not provided by Amazon (I was given a shipping label- that does have a QR code on it). The associate said "I guess you need to go to UPS or something then" and was no longer helpful. This experience just cemented my limited desire to shop at Kohls.