When Scott Pools was located on the west side of Carmel, they were our go-to service for about 15…read moreyears, serving every need we had concerning our pool, from water testing, opening & closing, fixing a wonky pool heater and answering general questions about how to clear up problem water. We always trusted Scott's personnel and the company's integrity and experience to steer us in the right direction. They would still be our go-to company except their location is now in Fishers, 45 minutes away from our home. I highly recommend Scott Pools.

Best pool company we have ever used. Came out on a Saturday to fix the pool cover. Nice and helpful…read moreand an overall great company

Used Firehouse for the first time this year to open pool. They texted a reminder, came as…read morescheduled, did the work as estimated, provided helpful information while opening, no sales pressure, left things in good condition. The guys that opened were no nonsense, seemed experienced. I appreciate how responsive they have been which has not been my experience w other companies I've considered. Will definitely continue business w them.

They took our money and ran, even used our credit card without authorization and took $700 pff it…read morewithout completing work or our okay to use our credit card. They replaced a heater on our hot tub then pointed out leaks that they said could be fixed easily & also after telling us our hot tub was worth fixing when we asked if we were wasting our money. They tried fixing those leaks then left saying it was fixed, pulled money from our charge card that they had kept the information from a one time payment earlier in the year and then left a voicemail telling us our hot tub couldn't be fixed. The owner wouldn't call us back except once when one of his workers was passed out in his truck in the driveway and we had to knock on the window to wake him up to which he was very rude & seemed hungover. Never again!

We took in a water sample and we had high levels of ammonia when we opened our pool. Matthew you…read morerecommended a plan of action and the ammonia was wiped out within 24 hrs. Matthew saved us hundreds of dollars in one shot. Thank you Matthew also our PH was high and he recommended a treatment that was inexpensive and it took care of that within 24 hrs. Jensens pool and supplies is where you need to go. Thank you Matthew for all your help.

First year owning a pool and these people are great! Super helpful every time I have a stupid…read morequestion as a new owner lol

These are the best group of detailed working crews I've ever seen, brought our swamped Infested,…read moreduck poop, log and toy ridden algae water from last year's swimming season, pollution infused 30 Gallon Bucket of waist all the way back into it's original form so that we could swim again in it, absolutely amazing. We love there work and attention to detail and we highly recommend them.

Honest, dependable, extremely detailed in their work. My home has never been so clean. Would…read moredefinitely recommend this co.

Not the company for you to use if you want in done in a timely manner or with high expectations…read more Mine was simple and pretty straight forward. Bought from home show in 2025. Started before swimming season, finished (ish) after swimming season. Great people to work with until problems start and then the owner will disappear and not return to the site or return emails or phone calls or texts. Subs out the concrete to a company that also disappears. I have a pool now and with a few fixes, i will be ready for next swimming season but definitely not the professional look I was hoping for.

From the owner: liner pool installs and service read more

I had them coat my swimming pool with epoxy a couple years ago and it's still looking amazing to…read morethis day. they use industrial epoxy. What sold me was that they do all the water parks around Indiana as well plus Everyone at the company has allot of experience . Mark and Jeff are experts in coatings and surface prepping with a track record to prove it. The last people that coated our pool used rubber based and it only lasted about a year before the paint came off as you can see in the pictures with their prepping and the quality of their product that they use is what separates them from your typical pool painter. Mark the owner is a chemical engineer and a graduate of Purdue.Mark and Jeff have been doing pools for 35 years everyone at their company has been there no less than 10 years. I am very excited to reuse them in the future.

Our pool had rubber based paint. They applied the second layer too soon causing moisture bubbles to…read morecome up. They claimed our painter had dripped paint on the pool then claimed we had repainted the pool. I'm a building contractor, so I researched the problem and fixed it myself. Jeff wood is argumentative and accusatory. The owner is nice but either didn't understand the problem or deflected blame.