I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I worked with TPM in the spring and summer of 2025, and they were excellent. After living in a Mill…read moreValley townhouse for several years, I needed to move out and then upgrade the place for rental. My goal was to secure reliable tenants paying market-level rent within a few short months. Lee Petty and his team were exactly the right folks for the job. They connected me with skilled, efficient tradespeople (electrician, carpenter, painter, professional cleaner) who did high-quality work at a fair price and had the place ready in short order. TPM also handled the rental listing and vetting of prospective tenants. Result: a beautifully upgraded townhouse that commanded the desired rental rate, inhabited by wonderful and responsible tenants who are well liked by their neighbors. While I've chosen for now to manage the tenants and property myself, TPM is available to take that over at any time. I recommend TPM very highly!

We recently worked with Barr Haney from Own Marin on purchasing our new home in Mill Valley - he…read morehelped us negotiate a fair price, and took plenty of time to show us the property while we were going through the decision process. This was the second home in Marin that he helped us get into and we are grateful for a smooth process both times, I can't recommend him enough. After we bought our new home, we looked to quickly turnaround and sell our other home in a somewhat slower market hoping to get it sold before the holidays. Barr's team moved quickly and professionally. The staging, photography, and marketing were all done at a high level, and he helped us sell our house within a week going to market - sold well over asking. He always took our phone calls, answered texts and emails and pushed through the process without a hitch. Thank you Barr and team for making this home buying and selling experience as seamless as possible.

Our family had a fabulous and very successful experience selling my mother-in-law's house through…read moreBarr Haney, a Marin County realtor from Own Marin. We contacted them several months ahead of our target date for selling and their team was very helpful and supportive in guiding us through the inspections as well as in deciding what updates my wife's family's home of over 60 years needed to attract potential buyers. The photos and videos of the property were outstanding and the staging was beautiful. Ultimately the property sold a week after listing for 25% over the asking price with 7 offers. We were amazed and very appreciative of the expertise Barr and the Own Marin team provided.

We moved to San Rafael in 2021 and leased a home via Foundation Homes. First off, the house we…read moreleased is maintained really well and does not have significant issues. In cases where we have had minor maintenance issues, their service is prompt and impeccable from initial response to follow up after the work is addressed. I'd like to especially call out Tania and her team who've been nothing but great partners in ensuring their residents are happy in their homes. Anyone looking to lease from Foundation Homes shouldn't think twice.

The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

Working with Madeline was the absolute best! She was able to help us quickly sell two properties…read morefor a great price AND found our dream home in Corte Madera that checked every box for our family. Madeline is incredibly knowledgeable, knows who to turn to for just about everything and truly cares about making her clients happy by finding them exactly what they are looking for. So professional, experienced and on top of every detail. I can't recommend Madeline enough!

Madeline and her Team deserve 10 stars! She and Alan were so easy and fun to work with. Best of…read moreall, they live in our community and know the area very well. They helped us with staging, working with what we had, saving us thousands of dollars. We were amazed at how much better everything looked after her changes, and wished we had decorated the same for ourselves! We appreciated her frequent communication and she could not have been more responsive, letting us know what to expect during the entire process. She was the consummate professional, and listened to our questions and concerns, giving us helpful advice. We are extremely pleased with the result and highly recommend Madeline.

I had a great experience with Michael and his team. As a farmer doing a real estate transaction in…read moreSan Francisco I was probably easy pickings for an unscrupulous real estate agent. But Michael and his team were respectful, polite, knowledgeable, on their game, and most important, of high integrity. This was an Estate transaction, and their experience of handling these transactions in San Francisco was really valuable. Thank you, Michael and to your Team!

Working with Princeton Pacific Properties and Michael Young was truly a gift during an otherwise…read moreoverwhelming time. Michael specializes in probate properties, and it shows--he navigated every aspect of the process with the attorneys, the trust, and all of the moving parts with confidence and precision. His team is fast, efficient, and incredibly well-organized. From the very beginning, the experience was seamless. Michael brought a sense of ease to what could have been an extremely stressful and confusing situation. His communication was clear, timely, and reassuring. He anticipated challenges before they arose, and his decades of experience were evident in every step. Nothing gets past him or his team--they truly operate at an expert level. I'm deeply grateful for how much stress he helped lift off my shoulders. If you're navigating the sale of a home--especially a probate property--I couldn't recommend Michael and Princeton Pacific Properties more highly. They are trustworthy, knowledgeable, and unwaveringly attentive to every detail.

Moved into a place in Sausalito that I was told would be cleaned up and ready prior to move in day…read more Was forced to sign the lease immediately. When move in date came along. I was BUMMED. The 6K rental was just disgusting. Filthy white carpet, burner out on the stove, overrun yard, broken lights, water leaks. Bathroom old and decrepit. YUCK. To prospective tenants and landlords stay away. I'm also going to put blame on the landlord too tho --They knew how awful this place was but somehow felt like ....leaking water, stained carpet was OK.

Prandi was awesome. Always responsive to any issues at my rental and super nice to boot. Quin…read moreBoreen in particular for being so helpful throughout my tenancy. Highly recommend.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

I urge anyone who wants to buy or sell a home in the North Bay Area to work with Lorraine Watkins…read more Lorraine is the House Whisperer. She listens closely and asks a lot of questions so that she has a clear idea of what you are looking for. She also has a way of understanding the "subtext" and that gives her the ability to search out the perfect solution. In our case she found us a home in Novato that was WAY more perfect than we ever hoped and the price was right. Lorraine works very hard for her clients. She has the patience of Job and nothing deters her from her quest to give her clients what they want and maybe even a little more. She is perceptive and warm and fun to work with. She's the House Whisperer.

This review is for Jeffrey Miller, the realtor we worked with in the process of buying our first…read morehome. Jeff is simply the best! He goes above and beyond for his clients and he takes the time to learn exactly what you're looking for when it comes to a home. We met Jeff a few years ago and decided then we were going to wait to make this important purchase. When we decided we were ready, we gave Jeff a call and began the exciting (yet stressful!) process of looking for our forever home. Jeff found us our home (fast!) and was professional and organized through the entire process. He was always available over the phone, through text, or over email. Jeff made this process painless and easy for us, being first time home buyers. I'd definitely recommend Jeff if you're in the market to buy a home.

Truly the best realtor we could ever hope to have, full stop…read more Stephen helped us buy our first home in the wildly expensive Marin market somehow. He cared about us, he was very candid when he though a home wasn't right for us and thankfully we listened to him. We eventually found the home of our dreams. It meant the world to us and we really can't thank him enough. He's a great realtor and a great person.

I met Steve in 2013, when he sold my neighbor's house in San Anselmo. I took an instant liking to…read morehim and kept his business card. (He's now been involved in 3 out of the 8 houses on our street, one sale and two purchases.) Five years later, I tracked Steve down as I wanted him to be my agent to help sell my inherited family home. The first thing he said when he came to look at the house was, "Dude, you're leaving money on the table". Thus began an odyssey of a year and a half of remodeling and renovation with his guidance. (I originally just wanted to sell the house as-is, thus Steve's comment.) Steve's wife, Kim, an interior designer, lent initial guidance on the project and provided input on paint choices and furniture. Steve kept an eye out for usable materials from other projects and showed up a couple of times with strings of café lights that helped make the place look magical. I needed to replace some rotated retaining walls and Steve provided contact information for a contractor that did an immense amount of high quality work in a week and a half. Another contractor replaced older double-glazed windows that had failed. (I did joke with Steve that if he was really a full-service broker, he'd know a discrete arsonist.) He showed up one day to touch base while I was pressure washing the carport. Steve grabbed a broom and starting brushing the standing water out, how many agents would do that? As the market was very hot, we had trouble finding a stager that was available. (I was rather dubious about the value of staging at first due to the high cost.) Michelle at Revelation was more affordable than the others and did a bang-up job. She made the house look too good for the likes of us. It's a common phenomenon that people think twice about selling their house after all the improvements are made and they go from drab to fab. Two photographers were provided, including one with a drone, that produced some beautiful collateral with twilight photos. As I ran out of funds near the end, despite acting as the GC, I wanted to help expedite the sale by having the house measured and inspections done before placing the house on the market; he provided both and lent the funds to do so. We were happy that the sale met my target price. We wanted to move to Pt. Reyes Station. We met multiple times to look at properties in west Marin. Steve met me at the county planning offices several times including a paid sit-down meeting with the county where the planning department researches the said property and guides you as to what is feasible. I wasn't aware of such a thing. It was at Steve's suggestion that we set up the meeting and we ultimately decided against making an offer on an overpriced lot with way too many restrictions. At another vacant site, Steve made the observation that there were blue lines (water elements) in the back and side that could create problems getting a leach field approved. Despite his observation, we made an offer that was rejected and I think he was relieved. Steve didn't think the seller would exactly be Mr. Rogers. I have waited a year to write this review, since the sale of our house, because we weren't done with him. We closed escrow, today, on four vacant acres in Sebastopol with Steve's help. Our ambition is to do restorative farming and to build a house that meets our design sense and needs. Few of the lots we considered met all of our criteria including zoning issues. This one does. Steve came to look at it and gave it his blessing so we went forward. There was a last-minute second offer from another party but we won the bidding with my letter to the seller. I wasn't confident with my letter but Steve gave me the thumbs up saying it was perfect the way it was. He was right since the two bids were equal but the seller chose us. Finally, to the "lady" with the two-star review who accused Steve of being in it for the money; I'm offended at the mischaracterization and feel I must defend him. I never felt Steve didn't have our best interests at heart whether it was in selling our house or buying our land over a 2+ year period.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!