Overall: 2 stars for stale food and consistently bad service. Food: 2 stars. I normally like Burger King, but I've found the food here to be stale. The Whopper meat was overdone and was very dry. The Nuggets were not fresh at all either. Price: 3 stars. $4.19 for a Whopper is high. $1.69 for 10 nuggets is cheap. Service: 2 stars. I've consistently had bad service here. Once they told me to pull forward while they made my food, and after 15 minutes I went inside and found they forgot about me. read more

The worst b k in the world went there and for 2nd time order not completed . I can tell maybe the owner does not care anymore $ 18 dollars missing items . That's it for me never going back . read more

Four apes and one human jibber jabbering about one mobile order cost me 15 minutes. .

Hands down the best BK experience I've had in a very long time. Food was fresh, hot, and made correctly. Kudos to the manager and the kid back there working his butt off. Will definitely swing by again when I'm in the area. read more

Service is absolutely awful. I have attempted to get food here three times in the last two weeks and never get helped. Hardly any employees working and most of them are outside smoking. read more

If you're starving and just need something in your belly? I guess. There's never a long wait compared to McDonald's across the street. The burgers are much better here but fries are better across the street! The better choice is to a mile down the road and go to the Winking Lizard and have a nice sit down meal with a nice cocktail! Just sayin! read more

I was doing door dash and here's a few things I didn't like. 1. It smells weird in there. 2. They weren't wearing gloves while preparing the food. 3. It just felt nasty in there. read more

After many disappointing meals at this location, I visited the drive thru yesterday around dinner time and had the best, fresh, hot, almost looked like the picture Whopper and onion rings. Thank you so much!​ read more

Ordered an impossible whopper meal at approximately 6pm on Monday 8/15; so dinner time. The burger patty was CRUNCHY, the Diet Coke tasted like water and had no ice (perhaps a forgotten one that had been left out a bit). Clearly had a patty that had been in a holding tray all day, it was disgusting and dry. Funny thing is, I still was waiting for a few minutes after paying for everything. Very disappointed, especially for $9. Couldn't go back for a refund because didn't start eating until on my way to something in Cleveland that I couldn't be late to--hence the fast food dinner... read more

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One of the soldiers in our unit tried ordering from this location and was told "We do not serve military". It's honestly shocking that an establishment of this scale would be so disrespectful. Hopefully they find a better replacement for the management. read more

Placed an order for drive through. Was asked to pull forward. Not a problem. 15 minutes later I go inside and it was like no one had a clue what was going on. No attempt to make anything right. Just here is your refund, bye. Just mediocre service at best. read more

How many days have these been sitting out? They're supposed to be mozzarella sticks to but they're completely inedible. 2 out of 8 of them were okay. I get it. It sucks to throw out food. But this stuff has a shelf life, and it can become unsafe to eat. read more

Burger King - They're mozzarella sticks - Burgers Near Me - Twinsburg, Ohio

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I ordered two original chicken sandwiches with heavy Mayo onions, First, they only put a small little squirt of mayo on it. They did not even add lettuce. Not to mention the food cold and basically just dropped out of the wrapper.. The next day I had to run to the bathroom so many times and I know it was that because that's the only thing I ate..... Makes me wonder what how have Burger King is still open considering it's closed down two times for fires and nobody's ever in a drive-thru. read more

Stopped in yesterday morning as I was waaaaaay early for an interview in the area. Since it was 10am I ordered breakfast. I normally get an egg and cheese croissant, but I decided To try the sourdough breakfast king. I should've stuck to my original plan. The bread was dry and not very exciting or flavorful. The egg was hot but the cheese was not melted at all. See photos. Glad I ate in as the sandwich desperately needed salt and pepper. Also, the hashbrowns tasted weird. I don't know how to describe it, but it wasn't like usual. I wound up throwing them away. The only positive note food wise, was That they had the new soda machine that has all the different flavors. The gentleman taking my order was quite nice and friendly and the place was clean and quiet. Unsure if I'd visit again. read more

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The food is always good. The service has always been good. The restaurant itself is always clean.

i wish i could do zero stars ....wasnt even an issue till the manager made it one i came back and politely stated it was mayo on the sandwich she throws a fit because they messed up like its a simple fix its clearly white sauce on the burger read more

Went there today at 2pm to get a cheeseburger and nuggets. When I pulled up to the drive thru intercom, the female associate let out a long sigh and said "oh come on" then another sigh. Immediately I thought, oh I'm sorry is the customer bothering you? After I gave her my order, she gave me a snarky total like my order was the vain of her existence. Started work at 4am and 2pm was the first break I had to get something to eat and I guess getting a snarky remark from a fast food employee was a bonus. Disrespectful to the customer. read more

Attempted to pick up my breakfast order an hour after breakfast ended. Find out that the dumb clerk threw it away. Argued with me about it being past breakfast time. So damn what! I paid for the food. Put it in a bag and set it to the side. Clerks attitude was what made the experience cringe worthy. Standing there arguing with a paying customer that's responsible for you getting a paycheck. Rolling your eyes and neck and making all these hood hand gestures arguing with me over a damn cheese sandwich. I didn't even bother cussing her out like I could and should have. Wasn't worth it. I asked for a manger and dumb clerk was like "she's only going to say same thing" SO DAMN WHAT! I didn't ask you that. I told you to find me the manager. Now go do that. Don't concern yourself with what the manager and I will discuss. Clerks - remember that you get a paycheck because customers patronize the company that you work for. Treat us with dignity and respect. read more

We tried to get a bite to eat here tonight we're from out of town and was looking for something close to our hotel. Before heading to Wendy's and having the same exact thing happen we tried Burger King.. We were in the drive thru at 9:30pm.. suppose to be 24h restaurant.. the lobby doors were locked, the speaker turned off. There was one employee at the window just standing there gesturing they were closed. Pretty crappy if you ask me. read more

BK @ RT-82 and 480/14 Twinsburg. I'm a sucker for cheap nuggets so I frequent this BK a few times a month while at work ......maybe more than I should but tats another story. Lets start with for the most part everything is fine, I mean lets be realistic, its 10 nuggets for a buck 49 we're not talking "life Styles of The Rich and Famous " here !! Sometimes the nuggets might be a bit cool but they do have you in and out pretty fast at lunch and that's important because I want to be back to work making my boss proud of me ASAP. Now for what REALLY prompted me to risk carpel tunnel, the PARKING LOT LINES !! WHO was the genius who thought it would be "better" to make the lines straight as opposed to the way they "used" to be for years !! ?? ITS COMPLETELY STUPID !! The parking spots that run to the right as you pull in are perpendicular to the building, they used to be at about 30 degs that made it real simple to pull in and back out ...but NOW, its like Austin Powers in the hallway trying to move around in the parking lot . When you drive thru, look at the cars they are not in the lines and most are slightly skewed because you CAN't turn your car 90 degs in the driveway space !! Another thing, someone is FOR SURE going to get backed into because the drive thru backs up at peak hrs so you know someone is going to get in their car get all situated then someone will pull in behind them in the drive thru and get backed into, its going to happen. Time to get out the black seal-coat and start over !! read more

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Well well well. A few years back I gave this establishment a visit. My kids and I were starving so we went into town to get some grub. We found this Burger King and we went inside because it had a playhouse for the kids. I ordered a ten piece nugget meal. When I retrieved my food something caught my eye. There was some soft white stuff on my nuggets, and on top of that they tasted bland. A few moments later my children were all of the sudden kicked out of the playhouse because kids were being kids. I won't be giving that Burger King a visit anytime soon. read more

Burger King - Burgers Near Me - Twinsburg, Ohio

Monday March 20th. The manager working this morning needs a lesson in customer service. I stood at the counter for at least 5 minutes waiting for her to take my order as she walked back and forth without even acknowledging me. Finally a worker asked me did she take my order,? I replied no, he just shook his head in discuss. If she doesn't like dealing in customer service, perhaps she should find a job in a nice cubicle where she does not have to deal with people because her personality sucks! read more

I'm giving this Burger King 2 Stars because the food was cold and they the woman at the drive through window did not say a single word to me the entire transaction other than repeating my order back to me. No total no hello no have a nice day. Very rude. read more

Terrible! Extremely dirty behind the counter and in the bathroom. We were the ONLY people in there and it took forever to get 2 meals. They ran out of coke as well and just gave us diet without telling us until we said we didn't get coke. At one point, the entire staff disappeared and we were wondering what was going on! The mozzarella sticks were ice cold. Disgusting! We will never return. read more

Condescending staff, tactless teenagers and worst of all, the manger's attitude was just as rude as the teenager working the drive through. This used to a better BK but now it's a terrible experience. I demanded our money back even before we got the food. So let's sum it up, 1 rude remark = hundreds of lost family visits. Go across the street to mcds at-least they are not rude and you don't have to worry about the integrity of the food after a problem with a staff member. read more

2 times now I have made the drive out and get there and the guy will answer at the drive thru saying they are closed even though the hours show they should be open. If you are going to change your hours then the website should be updated. So annoying read more

This place is serving up the coldest, dryest, burnt burgers ever. Stale food that probably should have found its way to the dumpster 45 minutes prior. I guess this is what fast food has come to. Overpriced garbage. Do yourself a favor and go anywhere else. read more

Very understaffed. Got sent here for a doordash order and waited 25 mins for the order. Probably best to wait until after covid. They dont seem to be handling as well as other businesses. read more

i am disabled so I used Doordash to order a Whopper Jr. meal which includes fries and a drink (I ordered a Dr. Pepper), a 10 piece chicken nuggets with honey mustard dipping sauce, a large onion ring and 2 hot fudge sundaes because it has to be a minimum $15 order to get free delivery. What a HUGE disappointment. The burger was cold and dry, No drink arrived and NO onion rings, NO dipping sauce, the nuggets were burnt and greasy cold and the ice cream came with a half container of crushed cookies, NO hot fudge. So I called the store and asked for the manager who promptly told me to contact Doordash because THEY will give me a refund. Uh, hey Manager THEY didn't pack up a load of crappy food and omit half of it, YOU did. Asking for what I ordered AND PAID FOR was like talking to a brick wall of a prerecorded message. Call Doordash, call Doordash, etc... So a $15 order got me a lousy $4 credit on Doordash. No BK apology, no offer to send the food and drink I ordered. NEVER go to this location or order delivery because they get their money for CRAP and take NO RESPONSIBILITY FOR THEIR FOOD SERVICE. This place should be shut down for good. Doesn't deserve even 1 star. read more

Ok had to write a little something ... had the new grilled hotdogs ...and I've got to say they did fairly well... the buns were not quite as warm as needed ,but the chili was good and the grilled dog had good flavor.... pretty good for a chain place. I'll be back it was quick, convienent and tasty. read more

It has good food for fast food, sometimes it lacks things and can be bad but I've enjoyed the food a lot. Especially the Whopper. But if your door dashing food from here NEVER do it when there busy. I tried 2 hours ago and they never confirmed it. So I refunded my order after two hours and got Wendy's and they gave to me within minutes it felt like. So that's all. read more

horrible ! received cold food spoke to the manager jabar. first off he sounded like he hates his job. he disputed with me about complaint with the food. i wouldn't dare have anyone with o customer service or managerial skills working for me! i hope jabar get a better job and takes some happy pills! read more

Mmmmm, great deals, great food. I'm liking the customer service, very nice people and very great food. Will be coming again in the future.