I waited 15 min for my turn to order, had only 1 car ahead of me. Then I went inside waited bout 7 min for my turn, had only 1 person ahead of me. Then my turn asked for coffee "we don't have coffee"she said. I said please you guys rush up lil bit and it's not even busy. " she said come and do it yourself" the employee. Horrible customer service..... read more

I always buy around $20 to $30 on meals for my family. We usually go to other places but I used to like BK. But lately every time we go, we find out it's cold and stale when we get home. Cold fries, soggy burgers, or even hard bread on cold patties. It's honestly a rip off to buy meals for your family just to get cold and old food. I don't like to think the people are lazy but I also don't think they're the busiest place around so why is their food just sitting around. Anyways there's a lot of burger places in town, I just won't be a BK customer any more. read more

I have been to this location and on multiple occasions received the wrong order. Today I had ordered a burger, the wrapper was marked with the correct toppings but that was not what I recieved.. Don't waste your money here! read more

I stood at the counter to pick up my mobile order for 10 minutes. Workers looked at me but didn't acknowledge me. I had 2 young children yelling at me saying they were hungry and ready to order but that didn't even make the workers approach me. The worst part of it is the mobile order was already sitting on their back counter and all they had to do was hand it over. Visit was 5/28 10 AM read more

One car in front of me 20 minutes to move 1 space order the BK fish sandwich and 10 pieces chicken nuggets got home there was no fish in the sandwich Wow how can this happen they just don't care very sad never going to this Burger King very bad read more

I was there today 5/22/21 at 10:30 am ordered two whopper meals with cheese one of them no onions and no ketchup the other easy mayonnaise and no ketchup and extra pickles and I got only onions lettuce and lots of mayonnaise I called and called no answer. This is my first time getting a wrong order. read more

We just sat in the drive thru for 20 minutes, stuck because there were cars behind us, and never even got to order. We got up to the speaker and the worker said that she would be with us in a second, and then there was radio silence. If they would just communicate we would have been totally empathetic, but just sitting there with two hungry kids and no idea what was going on was very frustrating. So much for "fast food". read more

This Burger King sucks. Came after 8 hour shift of work and waited for an hour to get served. read more

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Went to go pick up food in the same shopping center as this Burger King on Grant line for my son and there were cones in the Drive-Thru there was nobody inside there's no notes no nothing! If you're going to shut a restaurant down you should let people know why. Maybe it's the fact that they always get things wrong? I don't know? Covid outbreak? That's my guess. read more

No. Just no. To the dude in the back that put mayo on my burger then tried to scrap it off...I saw you. Go to Jack in the Box if you want somewhat decent food and service. This location needs some Jesus and Gordon Ramsay. read more

Every time I come here the food tastes great. Definitely made (or put together) to order. I usually go inside when I eat here because I can count on the dining room being well kept Love their soda machine! It's super neat...tons of options! Service is generally good. We have only encountered one or two subpar experiences. Shout out to Anselmo who has helped us out several times and is awesome! read more

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IF you want to waste your entire 60-min lunch in a drive thru come to Burger King. Oh also, after a 36-min wait just to get to the menu board your told they don't have Coke. read more

Went here for a quick burger, but was stuck in the drive through with each car taking 5-10 minutes to serve. Don't go here if you need a quick bite. Those 4 cars in line ahead of you will take a while. read more

Went for first time and got poisoning from this place, just read another review on how they don't wear gloves when preparing food - gross! Won't be back. read more

$16.00 for a double whopper meal. Drink had 0 ice. The whopper was missing veggies. It was basically a double cheese burger. What a RIP OFF! read more

Guadalupe the cashier had the worst attitude I've ever. Experienced in a fast food place... I placed very simple and she snapped at me and said "What?!" As if I wasn't speaking loud enough but my volume was fine. If you are eirritated with your job then quit! Worst attitude ever. She continued with a bad mood and tonethe remainder of my order. How do still een have a job in customer service? I'll never go here again. read more

They always make wrong sandwich. And the order will have missing food. Make sure to check your order

Love this Burger King. They have really stepped up the service, and helper Porsha does an incredible job of keeping things clean. The kids zone is clean, although very cold. Great for the summer, but in winter it was freezing. Service was great, and 10 nuggets for $1 can't be beat to feed 5 hungry grandkids. Bathrooms were also clean and kept up. Food was hot and as ordered. We will be back for sure! read more

Went there on Wednesday around 1:30pm. Every table was dirty and there were only two other groups in there besides me. I let them know at the counter and she said ok. I cleaned off a table and eat my lunch. A half hour later no one had even come out from behind the counter to wipe down tables. One employee did come out into the dining area but send 30 minutes talking to a couple that were sitting at a table; apparently he knew them. 2:10 and still no clean tables. They were not that busy. read more

Decided to have some BK for lunch and ordered a meal. Upon ordering the meal the employee tells me the soda machine is broken they only have apple juice and coffee available. Okay not that big of a problem I'll just take the replacement apple juice . Get to the window to pay and they attempt to charge me extra for a apple juice that they offered in place of their broken soda machine . While paying for a meal a drink is included in that . The employee proceeds to tell me "I only charged you for the sandwich and fries" false I was charged for a meal and didn't receive a drink because I wouldn't pay extra for a juice . On such a hot day this was a pretty disappointing experience ! read more

This is the best stop for breakfast on our way to San Jose ca from Sacramento every Saturday and the service is the best thanks to all employees especially to Guadalupe the manager read more

Burger King - Every Saturday me and my son stop at this burger king from our way from Sacramento to San Jose, the service is the best thanks to Lupita - Fast Food Near Me - Tracy, California

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This place is absolutely horrible and they do not follow food safety rules. They are very unsanitary I went in and wanted to order some breakfast I ordered a bacon egg and cheese breakfast sand which as I was waiting for it I noticed that one of the employees took my food out of the wrapper with no gloves and took it apart with no gloves and then wrapped it back up and handed it out to me which is absolutely disgusting. I asked for it to be re made and got treated very poorly. Then I opened the new one and the bacon was barely cooked at all it was still cold and the bun was soggy like soaked in grease I just threw it away and walked out because I was done at this point. As a person who works in food service I just don't know how they get away with running a fast food place like that! They should be shut down! read more

I went to this location today and downloaded the app. When I went to pay and use my coupon at the window the store manager said that it takes too much time and they could not accommodate my coupon. Then the employee tried her best to accommodate me but her manager tried to read something to me and talk to me as if I was illiterate so I read what the coupon said back to them which stated there is a 15 minute time limit. After going back and forth the manager was so rude and very unprofessional she called the employee aside, and then came back and said she would do it this one time. I work for a restaurant so I understand but the coupon did not say I need to let them know at the window nor was there any signs on the window paying stating the same. read more

All I want to know is how do you serve lukewarm whopper an fries waiting 20minutes to get cold food wish I could sue just don't eat here HEAD UPthis has to be on of the worst fast fad places to eat the cashier is SLOW as hell read more

Folks who works here are disorganized. It seems like they prioritize drive through more than dine in customers. I waited 15 minutes and I have seen cars pass through every 3 minutes but people inside wait 20 minutes for our meal. I have to go to the counter complained why is it taking too long to my food and the lady took 1 minutes to get my food ready. If there is a timer that record how long it takes for the food to be ready and they passed assuming the tolerable wait time is 10 minutes, they a cheating. Average dine in 20 minutes. The workers need time management training. Don't dine in. You will get frustrated waiting for cold food and ruin your day. read more

Wow I am just amazed.....and not in a good way. We like to try out things and so we went to the Burger King for the impossible whopper( we never ever ate the impossible burger before).....once we had it we thought damn impossible burger nailed it. This is just like the real thing.....and the further I got into the burger I got more and more suspicious.....we left and I needed to easy my suspicion...I needed another one, but not at this Burger King...so crazy as I am, we went to the Burger King in Lathrop...and it became clear.....they ffed us over at the Burger King in Tracy. They gave us a real beef patty....I am pretty shocked. I am not a vegan or vegetarian, but when I order a specific thing...I want that...not the total opposite!! They can kiss my butt at Burger King!! Never ever again!! read more

Slow food not fast food, 40 mins waiting for food and it was all wrong, get new management or fix this shit!!!

I was in the drive thru at this location & was stuck literally in the drive thru for around 30 minutes no joke at this location! Gas is over 4 bucks like... Really come on! read more

I went thru drive thru and the guy talks to fast for one, I ask can I have lunch now it's 945am he said yes I ordered then my husband ordered a " whopper box" it's was cheaper then mine I asked at the window could I change it to a box, he said no I already rang it up- and my manager will get mad at me I said Really!! Then he said the 100 soda machine was out of my choice really!! read more

Out of most flavours of soda. Old fries and soft (not crispy) nuggets. An employee sneezed but didn't wash. Interior and exterior are dated. The result feels low quality in appearance, service, and food freshness. A second-tier Burger King. Play area is decent. Management needs to set higher standards for food and service. read more

I was hella hungry - so i went through the drive though and got me some Chicken fries and a small drink. Drive through was FAST.... yeh it is FAST FOOD! lol Service with a smile. read more

This place has sold us old meat of chicken tenders. it is supposed to be chickentenders - but their chicken is too old meat and not tender - just like beef jerky - difficult to chew. We ordered to-go and only find out after we ate it at home. I believe their meat were stucked in their freezer for long time until we come in. if you are planning to crave for burger - yes it maybe the place to be - but who knows - it might be same jerky cool aye! go to another city and look another for your favorite BK place - hopefully they'll fix these. read more

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I don't actually frequent burger king all too much these days but in a pinch I tend to due to the location. It's on my way to and from work and if I feel like I need a quick breakfast or an afterwork snack I'll stop in. However this review is for the coffee. On occasion I'll grab a coffee and with each time I've done that (all of twice) the coffee was...well hot and ready. However it seems like a watered down version of something you would make at home. Not too bitter when it's just black but not too much flavor either. I'm not a coffee expert but I feel maybe the employees in the morning are not putting enough coffee grounds to water ratio...maybe? I think that is something that needs to be double checked and worked on. I know reviews like these fall on deaf ears especially the restaurant chain or what have you but every little bit helps. I suggest if you decide you need a coffee in a pinch take the extra five minutes to drive up to starbucks across the street and grab a cup of joe there. read more

yourll be waiting in like for 30 mins just for one meal if you plan on going here just dont save your time an go nexts door didn't get my meal til 38mins later burger king not worth the time or money "..... nexts time ima come and order hellu stuff in drive threw and drive off for wasting my time read more

I have been to this location a number of times and the only item that i enjoys was the chicken marinara sandwich. Unfortunately it is no longer unavailable at tyhis location. Accordindin to the corporate office, this was a local decision by the franchizee and a bsd dicision at that. I have had burgerrs at this location and they always taste as if they have been sitting for a long time, i will not be returning. read more

I ordered an impossible whopper meal, an 8 piece nugget, and a double cheese burger. I didn't check the bag because its 3 things. Not sure how you f that up. Got home no double cheese burger and the nuggets were cold not warm cold. No receipt on the bag and no receipt handed to me. I was charged because we ordered the same thing last time and it was the same price. read more

Ordered today my whole order was garbage three things of fries were stale and all the sandwiches I ordered were stale too my hamburger meat was still pink inside and onions and everything were old a refund would be great but I probably won't get one step up your game Burger King quit hiring these lazy ass people never eating at this location again straight garbage. read more

They r hella slow here ! Order 3 things threw drive up window and it took forever ! Never again :/

Very yummatacious. I always keep going! The service is great and smiley! I guess the decor could change... But very good still! Wopper jr.s are good too! Actually, I like wopper jr.s the best! I think the service is pretty great! And id take my cousin there too definitely! And the service it fast too! the only thing that bugs me is the decor..... a little off date but i still love it ^.^ read more

Ordered at the drive-thru. Order was repeated correctly. Receipt had incorrect order. I offered to pay more as I was undercharged. The lady with a thick accent, said that it's okay that she would charge me double next time. *smh*. I just smiled and drove away. Why can't most people who work in fast food get the orders correct? read more