Great pit stop when you're on the road. Hot an ready. Clean bathrooms. Friendly people.

I went to Burger King this morning and when I pulled up to first window, no one was there. I waited but no one came so I pulled up to next window. Noticing reactions, I knew I shouldn't have pulled up. However, the woman at window acted nice in end and I got my food and went on. A couple of things: The croissant was microwaved way too long. It was hard, it looked as if it was just thrown on there with ham, which seemed different from my last visit, hanging off the side. Way overdone. I took a few bites and threw it away. The apple pie was good. And last but not least, why did BK stop selling Coke Zero Sugar!? Only Diet Coke now. I'll go back to get the croissant again but if it's like today, no more. And can't they sell Diet Coke and Coke Zero? read more

So, this manager, Chelsea, started slinging items, cursing about how she was tired of "this shit" and pushing over buckets of ice during the dinner rush! Then she and the other manager disappeared for along time while 2 employees tried to take our orders in the dining room and run the drive-through. We had just come inside from using the drive-thru and saw chelsea throwing a tantrum. I don't understand how this company makes so much money, yet employs subpar management. this is a hostile work environment and my entire family and I will not visit this BK ever again since chelsea is still there to torment other employees and guests. this website won't let me post the video my daughter recorded of it read more

Once again went to the kannapolis nc location and they denied our coupon because they said it wasn't for in the county. Ok, so throw the food away instead of being nice and just giving us the coupon and taking our money. Oh wait, they will probably serve it to someone else!!!! Will NEVER go there again!@!!! read more

Burger king is horrible there nuggetss make me feel SICK there not sanitary only thing I like there is the fries :( I would recommend Hardee's:D but something that's unique is veggie burgers read more

We don't eat Burger King often because there isn't a close location anymore. We decided to go to Kannapolis and have a Whopper since it had been a while since we had been to BK. When we pulled into the parking lot the drive thru was backed up. We were dining in so we didn't think it mattered. We were wrong. There was also a line at the register and a line waiting for food. The employees stopped taking order at the register and directed their attention to the drive thru. The cashier decided to make an announcement apologizing for the wait and promised to take our order as soon as she could. She then went back to help out with drive thru. The line to the register was mad. People left in disgust. The people waiting for their food was in disbelief. The employees had a bad attitude and didn't understand what they were doing was bad business. The service was horrid. They had a good sanitation posted and somehow the dining area was tidy. The food was okay once we finally received it. read more

I am on my lunch break. It's so crowded in the line. Not nearly enough help. This pissed me off I asked for zesty sauce to dip my fries in as I finally got my food tray. The worker said "well that will be $.11." All sauces are 11 cent. What a stingy place. I bought 7 dollars of food and they want to charge 11 centhe the check out yelled hey give it to him I will pay for it. Wouldn't want burger king to go broke. 'ts for any.sauce. I didn't want to go thru the line again just for that. Thankfully the guy at read more

As a Burger King unit, this Kannapolis location is average to better than average. The service here by the crew is not what is has been in the past. A couple of years ago, it was much quicker and faster, especially in the mornings. The manager on duty then was a guy who absolutely did care about his customers. Don't know what happened to him but he's been gone for a while and it's never been the same. One feature which makes this Burger King unit stand out is their Coca Cola Freestyle machine. Almost an infinitely variable combinations of Coca Cola products available here. read more

Burger King - The Coca Cola Freestyle machine - Burgers Near Me - Kannapolis, North Carolina

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You have got to be kidding me ! My husband goes to order food ... gets his food and ask for ranch. She says to him.... "oh, you need to tell us before because I have to charge you . " Are you kidding me ! First of all , your giving me stale ass fries and I'm giving you my money ! I'm not telling you anything for you to charge me over $1 for two small packets of ranch ! I didn't order one sandwich and ask for 10 ranches . I had two chicken sandwiches I would think two damn ranches would be complimentary with the meal ! Tell your cheap ass manager to shove it ! So ridiculous! Never coming here again . read more

One thing about Burger King that is great is that they serve "Veggie Burgers" that are actually quite tasty. They sometimes have you pull over in order for them to actually cook said burger but in the end it's worth it. Their whopper jr's are good and their fries aren't too shabby either. I feel they excel in burgers. Their chicken tenders/nuggets and sandwiches could be better but are edible to satisfy a hunger. I was once given free cinnamon rolls (or something like it) because I was in a drive-thru for longer than expected. That was a pleasant surprise! read more

This Burger King is wonderful!!!! On our way to Tiger World from Charlotte, we stopped here to grab food. They took our order very accurately, everyone was SO very polite from the very beginning at the drive thru, to the first window where they take your money, to the service menu - everyone was so polite. We came during the lunch hour so we knew it may be a little slow but we didn't mind the wait. We were a group of 3 hungry adults and 1 child, so we ordered quite a lot of food. We understood if it took a little longer, because it would probably be totally correct. And just as I suspected, our order was 100% correct! Anyone who frequents fast food places, know how rare this is! When the manager brought the food out to us, she apologized that it took a long time and we said we completely understand. She asked us if we would like a free Icee since we had to wait. Such wonderful customer service! We told her that wasn't necessary but she insisted we have a choice of free Icee. Would return to this BK if I'm ever in the area. BK's in Charlotte could learn a thing or two from this BK. read more

I will never eat Burger King again, the one in Kannapolis is disgusting, the bacon is never cooked when I order a bacon croissant, when I order a chicken sandwich, the chicken tastes like it was cooked in old oil and it always has brownish lettuce on it, I tried the cheese sticks and what a joke, the cheese sticks were not cooked thoroughly and were cold when I bit into it. #DoneWith BK read more

This Burger King has consistently made errors with my orders. I don't always have time to go through my bag and pull everything out and check. Also they will serve you food that has been sitting out that is room temperature such as burgers. Depends on who is serving you is the type of service you'll receive. I wish management took pride in running this restaurant, I'm starting to see this more often than not. This sucks because I like BK, and the other well kept/great service BK is not near me so I have to always eat in when I go there. If I decide to go back to this one I'll update post with experience. read more

Will never go back to this place it is horrible. Everyone is super rude! They do something wrong and still get mad when you nicely correct them. read more

your little place has very bad service i saw people on one phone looking at something on the phone and after i was done with my double cheeseburger i was still hungry so i ordered 10 piece nugget and me and my grandpa waited 5 to 10 minutes and my grandpa had to come up and get it # it sucked 1 STAR read more

The food is always luke warm at this location. If you bring it to management's attention they act as if they could care less. This location is definitely not held to the same standards as other BKs. If you're looking for hot fresh food and staff that take pride in what they serve you, don't go to this place! read more