Would give 0 stars if I could. The lady who took our order was extremely rude. We had to pull forward and wait for our food, which is completely fine, but when the lady brought our food out, she told us our card had declined--even though no one had ever asked for or taken our card. On top of that, she was eating a Push Pop while handling our food, repeatedly putting it in and out of her mouth with the same hand she was using to carry our food. It was extremely unprofessional and unsanitary. Definitely not an experience I would want to repeat. read more

This BK refused to serve me and my family before closing when we were on a trip in the area. They were super rude and disrespectful to us.

We had to take a road trip for a funeral and on our way back home, we stopped at this Burger King location to not only get something to eat, but to used the restroom. I pretty much had to get a employee attention to order some food. The service was slow especially since it wasn't busy at all inside. I ordered a value meal which I got a double whopper jr, small fries and a drink. Like I mentioned, it took a while to get my food, but once I got it, I ate my meal in the car and the burger and fries were hot and delicious. read more

Burger King - menus and counter area of restaurant - Burgers Near Me - Greenville, Alabama

We went through the drive through while we were traveling from Georgia to Florida. Last time I will bother to even pull off the road here. I ordered a chicken biscuit combo and had to wait about 10 minutes. Ok, maybe not many people order those, fine. But the biscuit was hard and cold, the chicken was greasy. Like, bad, old grease. It actually smelled rancid. The tater tots were the same. There are many better options for breakfast! read more

If I could give 0 stars, I would. I'm from Miami and when you think of Alabama you think of "southern hospitality." But Nope! I've never been treated more poorly in my life. My family and I came up to Greenville for a Family Reunion. We have a 15 passenger van. I know fast food places close earlier inside than in the drive through so we parked our van and ask my dad to check the door to see if they were still open inside. We were trying to be nice because imagine how hard it would have been to take 15 people's order in the drive thru. Anyways, my dad goes to the door. It's open. He asks "hey are yall still open inside" he said the staff looked like deers in headlights and just ignored him!! So we all proceeded to get out the car. And why do we see one of the girls RUN to lock the door as we were about to enter. And then wouldn't even look us in our eyes. It was 3 mins until the inside closed. 3 mins! A nice man was still inside and decided to open the door for us. We walked inside and why did the works start winning like big babies talking about "BRUH WHY??" And then guess what. They all including their sorry manager hid in the back and refused to serve us. We even tried explaining nicely that it's a lot of us and we didnt want to make it harder on then to take our order in the drive through. They didn't care, they wouldnt even speak. What a terrible establishment. Imagine being treated better in Miami than a small town in Alabama. read more

It's BK and it met the need. On our road trip a few of us were hungry. We made a quick stop here and used the drive- thru. Not sure the last time I had Burger King but the Whopper Jr., add cheese, onion rings, and coke hit the spot for someone that needed to eat. Service was fairly quick. Not sure if and when I will return to any Burger King but not too bad on this visit. read more

Burger King - Whopper Jr. add cheese - Burgers Near Me - Greenville, Alabama

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The gals here were so great about looking for soy in the allergy list! The customer Service was great overall. The chicken nuggets weren't fried fresh. read more

I went through the drive through. They were very polite but did not have the SpiderMan-Spiderverse Whopper.

Food was good but soooo slow. The drink machine was more empty than full, food on the floor in the lobby. Forgot one of our Hashbrown orders. We opted to eat in our vehicle. It looks like it was recently renovated. Looks like someone spent alot of money but you cant put lipstick on a pig and give it 5 stars read more

I'm not from this area. We stopped by during a road trip. Bought some food and stopped for a bathroom break. Terrible customer service. Wish I never spent my money there. read more

Took 40 minutes to get a Whopper Jr combo. Staff was rude, and totally inept. We were inside trying to get food to go. Everyone in there was irate and they were not even busy. read more

Slow slow slow service! There were around 10 people waiting for their food. One couple said they had been waiting for 35 miles. Another gentleman 40 minutes. He asked for a refund. We watched 4 couples just leave! Worst service we have ever experienced at BK! Food was good when we finally received it. Took us a little over an hour for what is supposed to be a fast food restaurant. This BK needs to be renamed Slow Food Restaurant! read more

We stop by here when we are going to the beach. Last time it took 22 minutes to get two whopper meals and then the toppings weren't even on it. This time the whoppers were extremely dry, the tomato on it was the size of a quarter and little to no lettuce. The reason I like whoppers is because of the toppings. Won't stop there anymore. read more

The food is okay, but the service is terrible. The restaurant was completely empty and I had to wait about 10 minutes to get waited on. A worker came in and started the register, looked right at me, and walked away. Another worker finally came and took my order. I went to get my drinks and the dispenser didn't work. I fooled with it until they had my food ready. (Last time I was there the ice machine didn't work.) I asked the worker if she could fix my drinks because I couldn't get the machine to work. She leaned over the counter and looked at the machine and then looked at me. I repeated that I couldn't get the machine to work, and she took my cups without saying a word. I had to go back and get my own lids, which were spread everywhere. Then I realized I needed ketchup. A worker was taking an order and as he was walking away I asked if he could get me about 5 packs of ketchup. He looked like I had ruined his day and handed me 3 packs. Never said a word. The workers are the rudest most unfriendly fast food workers I've ever been around. The only thing said to me the entire time I was there was, "Can I take your order?" read more

Only stopped to use the bathroom but apparently so did everyone else on the interstate. Waited in line to use it, toilet paper all over the floor, hand towels were on top of the dispenser instead of inside it. I would have bought a coke icee but I wasn't going to wait 22 people deep for a drink. read more

Worst BK experience ever, and I don't mind eating fast food every now and then. My boyfriend's and my sister's burgers both had hair in them so they got up to go complain. I realized my whopper didn't have any cheese in it (forgot you had to ask for cheese) so I got up to ask. There was a frustrated customer standing by the counter asking me if I was "also in line to complain." Mine wasn't a complaint, but the employees stared at me like I was inconveniencing them. I can't believe we continued to eat there, but there was nothing else around and we were so out of energy and needed to eat pronto. We only stopped by this location because we were on our way back to GA from FL and had our dog with us, so we were trying to find a quick bite where we could also sit outside with our dog. Unfortunately, the outside seating had absolutely no shaded areas from the summer heat and that whole environment just made us feel miserable. Lesson learned. read more

The food took forever to get cooked. The frozen coke was out of stock. The chicken fries were undercooked, and they were rude.

Do yourself a favor.... just drive pass this Burger King! It's been over 5 years since I entered one and and I won't be back to any of them. The employees need significant training in costumer service. Btw, I had to give a one star to just be able to share this post. I actually give it 0 out of 5. The franchise owner needs to step it up as well as the managers. You may want to shadow Chick-fil-a.. they have what it takes in the industry and it begins with customer service, a clean environment, and quality food. What I experienced today has me smh ‍. read more

I am really upset about this. I used to like eating here every once and a while, but today I went and a bacon king and two chicken sandwiches. I only received the chicken sandwiches. I also received horrible service, I was in line forever. I am very angry and will not be visiting this establishment again. read more

Server couldn't hear my order correct. Had to wait on egg croissants since eggs weren't ready. Carmel frapé taste like crapé.

I was the only car in the drive through. Ordered 2 items. Both were wrong. Literally said no cheese 3 times!!! Twice were face to face. I swear I got double cheese Asked for unsweet tea. Got a diabetic comma in a cup: read more

Stopped here at the drive through for a large fry which we had a coupon for. When we went to pay and showed the coupon, they told us we had to say we had a coupon when we ordered and that we would have to go back around and reorder... stupidest thing but fine, we did that. One car snuck in in front of us. We waited 15 minutes in the drive through line and the car in front of us never left the pay window. Ended up wasting about 20 minutes of time to get absolutely nothing. Don't waste your time. read more

Wow! not even sure where to start....stopped in to grab a quick burger but unfortunately there was nothing quick about it. We were in line for 40 minutes and if that isn't enough to keep you from going there, one of the employees behind the counter started talking all crazy saying "howz we not be 6ft apart" and started taking pictures of everyone in line but what she should have corrected was the boys cooking our food that have their mask down on their chin. Just saying I know I shouldn't expect much from a fast food chain but come on people take some pride in your work. read more

Waited almost an hour for my food just for them to forget half of my food... this place is terribly mismanaged. Awful.

Slooooow Drive thru. Line was short (2cars in front of us) but still took almost 30 minutes to get food.

Bathroom had now toilet paper and there was a lot of newspaper on top of the dispenser. I guess the employees expect me to wipe with newspaper. I ordered an ice coffee and specifically requested no milk no sugar. The cashier responded asking if I want mocha or vanilla syrup. I made it CLEAR I wanted no milk or syrup. Then serve me an ice coffee that CLEARLY had milk in it. I told them I wanted my coffee without milk. She said the coffee turns that color when you mix it with ice. I eventually drove away sipping on a coffee with vanilla syrup. All I have to say is WOW! read more

Well to start off, our order was completely wrong. The tables were dirty but the customer service was good. My grandma's fish sandwich was cold. They were out of sauces, sodas and salt. The desserts were good though. I have definitely ate at better Burger King's. read more

Terrible!! Stopped here on a road trip. Took 45 mins to order food and get it. They were out of everything. My daughter wanted a milkshake and they said the machine has been broken for 5 months. We're out of eggs, ranch, honey mustard. Garbages over flowing. The fries tasted like card board. The franchise owner obviously does not give a crap. read more

I wish I could give negative stars.A busy Saturday, and crowded. However staff took the required breaks to the point that over ten minutes not one person had their order taken. 27 people were inline and still not one staff member came to regiater. 6 families left during that time. Then when orders were being made zero the staff were literally wandering around the kitchen looking lost. Soda machine out of numerous of numerous soda brands and ice. Each was reported and over ten minutes before ice was filled. Staff at register refused to continue on the register zero wanted new regiater opened for her to use. And then cold hot dogs!!!! read more