Curbside pickup is not a good option because both times I've used it, I waited for 30+ minutes.read more

I have been several times and not had any issues. Also, one of the managers made a breakfast…read moresandwich for me before the time when they put them out. Like most Wawa's this one is well managed.

Yesterday was our third time in two weeks going to Arby's in Franklin VA. Because we're working we…read moreare driving 25 miles each way, only to be faced with behaviors that are so disturbing that it's hard to comprehend. Not to mention that the food is always cold when you get it. And no, we are not driving home to eat. When we get the food we immediately start eating in the car. Be we are afraid to reorder because we don't want the food to be worse or tampered with because of a complaint. But the food is warmed to a tough microwave type dry point, cold or luke warm. The au jus sauce is at room temperature at best. But last night was the absolute epitome of disturbing. The young lady at the drive-thru window that I specifically asked her if she was the one taking the order, to which she answered yes, had clown red hair. I don't know if it was a wig or weave but it was all the way down her back hanging loose over our food. Big thick hair. Red as a darn fire. Bright red, like Carrot Top. She was Caucasian and I do believe she was under the impression that if she sounded disrespectful, rude, and ignorant that it made her sound like a minority. Now the red hat would have looked equally bad on anybody and it's totally inappropriate for work, especially around food. As a grandmother of six mother to four. I've never had a child speak with that type of disdain and attitude nor ignorance. My children are proud black people. I am a black woman, and I am a proud of my blackness. I love my blackness. Don't misrepresent who we are with such dissonance and determination to show how ignorant you can be. She roughly and rudely took our order. Then she stuffed everything in one small bag so tight that the bag was splitting as she gave it to us while lacking a portion of the order. But through that whole ordeal I don't blame the children. This is a Management issue at Arby's. If you're screening skill set is this diminished it is a reflection of why your employees behaviors they do. The Franklin Virginia Arby's needs to replaced that locations staff from the head down.

Got dinner there tonight. Employee handling fries was coughing into hands and handling food without…read morehand washing or gloves.

I just visited the McDonald's restaurant in the City of Franklin and was extremely disappointed…read morewith the drive‑thru service. I had a large order that I reviewed on the screen; however, when I received the order, several items were missing - which, in itself, is not an issue for me; mistakes happen. When I inquired, the cashier was not certain about the items that come with the meal and seemed quite confused. Her manager then came to the window and was quite rude as I tried to clarify the order. He asked for the bag back, and without gloves, went through it, touching the fries. Speaking to me without even a minuscule amount of customer service on his lips, he said, "You've got everything." I told him I had ordered a vanilla shake that was not on the ticket but was on the screen when I reviewed it. I asked if I could reorder it, and he told me I would need to go back through the drive‑thru line. When I arrived home, there were fries missing, one of the drinks was a Cherry Coke instead of the Coke I ordered, and there were no sauces for the nuggets. How disappointing it is when a business does not value your patronage. I hope this review is sent to Corporate, as customer service training, particularly for management, is a MUST. Since we have only one McDonald's in our city, I implore Corporate to provide it with the support it desperately needs. Chick‑fil‑A is not only successful because of their delicious food, but because of their EXCELLENT customer service. To borrow a line from the Chick-fil-A franchise, I would like to end this review by saying it has been "my pleasure" to provide you with this feedback.

Worst experience ever at a McDonalds! Can only order at…read moreKiosk and takes forever while drive thru customers take priority! Our order we took to go was cold and not worth going back to correct. Don't waist your time or money here, passing through! One star is the worst otherwise I'd give them minus stars

I've been to many Dairy Queen's throughout the country. This…read moreone is probably the best I've been to. The service is so quick and efficient, and the staff is so kind. The food is good and the ice cream is always great! Restaurant is clean. Only negative- they don't always coat my entire cone in sprinkles and they don't carry chocolate sprinkles?! Nonetheless, we are happy with this DQ.

Kiddo says the Oreo Blizzard is a 10/10. He asked the worker for the most popular item. She made a…read moregreat recommendation.

I went through the drive through at Taco Bell and got #8 three supreme taco's. I was able to eat 2…read moreout of 3. The sweet tea was still good at 9pm. The lady who waited on me was friendly.

How come we can't give zero stars? Gave cashier 8.12 for an order that would have give .25 change…read more Counted wrong it was .23. When I asked for change. Cashier pitched a fit saying she need .23 cents for a broke ass customer. Never will I return.

Wow what should I expect from a dump like this with a two star rating. Dirty restaurant where you…read morecan observe various unsanitary practices along with poor service.

Food is always cold and fries half filled. Customer service is horrible. They always have…read moreattitudes !

Great food, great service great atmosphere. Food is always fresh, hot and fast. The complementary…read morechips and salsa are the best I've ever had. I have frequently had lunch and dinner here and I get exactly what I expect every time. Great service, great food what else can anyone ask for?

Excellent service. They have bottomless chips and salsa ready for you before you even walk in…read more Meals prepared quick. The food itself is classic Mexican. Nothing to blow your minds. But it's worth the stop.

Well the third time here in a year and I will use one word - consistent!…read more Our meals and service were again perfect. I had the 1st and Main again and this time the wifey had a BLT on Sourdough. She loved it and my burp was just as great as last visit. Place was clean and looked great. I will also say one of those little places that gives you an idea what the behind the doors look like is the restrooms. We found them also clean and well kept. Our server was attentive and as sweet as the day is long. Again I've said it before and will say it again - eat here and enjoy.

Excellent Ahi, delicious meatloaf, peach cobbler supurb, the entire dinner experience was fabulous…read more Server Mattie was exceptional. She recommended the perfect wines and was promt and friendly. We will definitely return.

We Just had Two excellent Burritos at Don Panchos Cantina…read moreAwesome, Flavorful, Fresh, and plentiful. Thank you. Our order was take out and the wait time was minimal.

We decided to try this cute clean restaurant as we passed through this small town. Service was…read moreexcellent, but could use a bit more training on menu items. The Enchiladas were 3 star at best, but the Ceviche was amazing. So fresh, layered with flavor and plentiful. The taquitos were fat, good quality meat, and fried to perfection. The Apps are where this restaurant really excels.

I got breadsticks and they weren't even sliced or cut in any way. This world is just so lazy you…read morecan't even cut a bread stick...

Franklin Va Pizza Hut does not accept any on-line coupons or specials the any other Pizza hut in…read morethe country accept. As they say they are individually owned. How about individually ripoff owned. Really. It's all about how much money you can get from the families in Franklin. I guess your not part of the community.