Worse service ever!!!!! No sauces out. Didn't give senior discount. Over charged and even really…read moredidn't want to give money. Opened one of the taco's and lettuce was the only it. And wanted to give me trouble about it and was ever rude. Like I made it.

HORRIBLE there was only two other people here when we got here we ordered and have waited more than…read morean hour for our food still haven't gotten it and more people started coming in and they got there food within 10 minutes this is ridiculous we didn't order a lot judt food for the two of us and we're still waiting.

We got a burger and fries. The fries had absolutely no salt or seasoning at all - they tasted like…read morefrozen fries. The burger was okay but I've had better at Wendy's. We went out of our way to eat here but we won't be back

Shout out to James for the best customer service! Food was good as always, great chicken tenders…read moreand fries. Lobby was clean. Only complaint is the bathrooms were not very clean.

Clean bathrooms, friendly staff, and fast ordering! Food was as expected and I had a good…read moreexperience here.

It was heavy beach traffic on a Saturday. But it took over 45 minutes for food. Seemed to be…read morepriority for drive through .

Go to the one on the other side of town , they are great…read more This one, not They can't get a order right. Gives small for medium Didn't put mustard on when requested

local resident and we have gave every opportunity possible to forgive and move on. tonight takes…read morethe cake. ordered food at 9 pm and shows the don't close till 11 pm. they took our order and the food came out cold. all of it., we found plastic wrappers on our cheese. it's shameful you can't even get a decent meal at night for a family of 4 that's $$$ wasted. The frys where the worst I've ever tried eatin. no since in trying to go back. you could clearly get the idea they had no interest in doing a fair job tonight.

Zaxby's is your typical chicken restaurant. On the menu is Chicken, grilled, fried, in fingers,…read morewings, sandwiches, and salads. Sides are crinkle fries, cole slaw, and Texas toast. Also on the menu are fried mushrooms and fried cheese curds. Dessert options aren't great but the cookies are good, if a bit small. Drinks are tea and Coke Freestyle. Their sauce menu is not expansive but pretty nice. There is something for everyone. The inside of the restaurant was spotless and nicely decorated. They had a line at the window so I was glad I ordered online. I was greeted by a friendly man who checked for my order. It wasn't ready yet but I was about 7 minutes early so I browsed my drink options while I waited. If you haven't gotten the pleasure to use a freestyle machine you are missing out. There are so many options and if you have the freestyle app, you can make your own custom mix. Tonight I decided to try a Zaxby's exclusive: a lite Cherry Grape Blaster. It's a Ghostbuster promo. It's actually really tasty. I wish they would keep it. When my name was called, I was encouraged to go through my order, right there, and be sure everything was correct. It was and I was thanked and wished a good night. We got the Cobb Zalad, Traditional Wings and Things, an extra buffaloed finger, and a cup of slaw. The Zalad was nice and crisp, the chicken was hot and it had a nice balance of toppings to greens. It was very good. The Traditional Wings and Things come with five buffaloed wings, three chicken fingers, crinkle fries, Texas Toast, and a drink. My wings were coated in Sweet & Spicy sauce. I opted to get the fingers in sauce, as well, but I got them in teriyaki. Ranch comes with it but you can swap out for any dip you like. Let me be honest with you. Zaxby's has the BEST wings in the area. They are cooked to perfection and tossed in your choice of sauce. You get that nice bite that most wings around here are missing. My food was delicious. The only thing keeping this from being a five star review was that my extra chicken finger was not just cool but ICE cold. I had to wait on this order to be finished but had to microwave that finger and I live less than five minutes away. Literally everything else but the slaw, my drink, and the salad greens, and that lone chicken finger were piping hot. No clue what happened there. It's a first for me. I do recommend this place, despite the issue with the chicken finger. It's not common for them. The food is good and, the staff is friendly.

the food was inedible and they should be ashamed charging so much for tough dog food. didn't eat…read moreany of it. went in the garbage. the quality has fell so quickly within the last three months. was excited for new owners but now it's back to being even worse than before new owners took over. the chicken has been changed and what they have now is disgusting, tough, and questionable if it's really chicken.

Update: From 1 Star to 5! My last review of this KFC was a…read morescathing 1 star but I just gave them another try and was blown away. Gone are the unpleasant and down right rude employees at the drive thru! Ms. Amelia is fantastic! She's friendly and actually seems to care! Now, don't forget to check your order before you leave. I did have issues with food and drinks being left out but it was Amelia's attitude that saved this from being a four star review. She was kind and fixed my order to the best of her ability, even giving us some cookies for our inconvenience. The food was fresh and delicious, no hint of the hard, old food that had become their norm. We thoroughly enjoyed our meals. I will now gladly return to this location. KFC, you better thank and keep Amelia. She's a great asset and knows how to treat customers.

If I could give zero stars I would. This isn't the first time we've gotten food that wasn't edible…read more Chicken so hard and rubbery on the chicken sandwich you couldn't bite or chew it. Zero pride in what they are serving their customers. Wasted money. Quality control training needs to be done here

I placed a mobile order and picked it up through the drive thru. The outside of the building was…read morenice, clean, and in good condition. We waited over 20 minutes at the speaker. We had someone tell us they would be with us in a minute three different times. The lady at the window was nice and friendly. She apologized for our wait. Our food was lukewarm at best and I'm thankful I am not allergic to shell fish. I had ordered an add on of butterfly shrimp but instead of putting it in its own little package, like I'm used to, they piled them on top of another plate's fish. I'm okay but if I had an allergy it could have been a concern so if you do have an allergy be sure to tell them. They also left out the tartar sauce we asked for as well as the honey mustard. One of my party won't eat fish without tartar sauce. I think had some kind of situation going on inside, but I've definitely had quicker service, better attention to details on an order, and hotter food. We had to reheat it and we only live minutes away. Still, I'll give them another shot. Everyone has an off night.

I cannot begin to express my gratitude to the Angels who work at this location…read more I was traveling on i-65 to visit my ailing mother and ensure she and her caregivers had enough food and supplies in the event hurricanes Laura and Marco caused trouble in Mobile. I was a bit frazzled and stopped to get a fish sandwich and fried green tomatoes. Because of COVID-19 I ordered at the Drive-thru. As I approached to pay, I realized I left my wallet at the Birmingham store where I stopped for hurricane supplies earlier. I was so embarrassed. The Angels on Earth that work at this locations said not to worry about it. Not only did they calm my nerves, they gave me the food I ordered. I was overwhelmed by their kindness and generosity. I frantically drove back to Birmingham to retrieve my wallet (another positive review I must write). When I returned to Captain D's to pay for the meal they gave me, they refused to accept my payment and told me they "took care of it." Now I am a man 6'3" and over 215 lbs. The generosity of these Angels brought tears to my eyes, peace to my troubled mind and heart, and faith that in this troubled world in which we live, God is alive and goodness will prevail. All from a Captain D's in Clanton, AL. Go check it out. You will see what I mean. Thank you!

With online orders, food is cold or incorrect items. You dont get what you ordered. When food…read morearrives, there is items missing from the order. While going in the drive through, I have received cold breakfast sandwiches and even cold burgers. I will never eat here again! Most of the employees are very rude.

Great service! Very friendly young lady that took my order and made some suggestions to help me…read moremake my meal better! Wish I knew her name? I was in around lunch time on Monday April 29th. My sandwiches were delicious and fresh ingredients. Will definitely be back again! Just moved to Clanton area from Kentucky.