An acquaintance and I went to use the restroom before leaving, as we opened the door to the…read morebathroom we were greeted with a nasty look by a female employee. Me and my familiarity quickly walked out as we were taken aback by the dirty look we just had shot at us. We decided that we really did need to use the restroom so we decided to try again, we had hoped that maybe the lady had left and gotten whatever she need to done. As we opened the door we met with her again. She very quickly "SHOOED" us away with her hand and spoke to us in Spanish which we very obviously did not understand. Needless to say we will not be going back.

Terrible workers. Me and an acquaintance were using the restroom before departure for our delivery…read moreand were rudely stopped by a female employee and was "shooed" away with her hands like animals because we could not understand what she was saying.

The food is amazing but DO NOT ORDER FROM UBER EATS because it took 2:30hours to get here maybe…read morelonger. the latest time it was to be here at my house was 2:05 but it went from 1:05 to 2:04 within an hour

You have to order through a kiosk now-no customer service. We left without eating, and we won't…read morecome back. I'm so sad about this-Taco Bell used to be one of my faves.

Like this Arby's. They greet you & Have excellent customer…read moreservice. The tables are usually clean. Food is hot & fresh. Manager is "hands on."

Customer service is terrible! The person at the drive thru always gives the impression the…read morecustomer is interrupting her day. Never a smile or a 'thank you." The quality of the food is very, very "iffy". More often than not, the sandwiches seem to have been sitting for hours -- meat is dried-out and hard. Too bad. This Arby's is continuing on a downhill roll and picking up speed.

The absolute worst place to eat and even more horrible customer service. Got into town late on…read moreMonday 4/1/3024 so not a lot of places to pick from at 8PM. Decided just to get something quick to take back to hotel and eat. I ordered the Spicy Chicken sandwich combo with bacon and cheese. While I'm waiting for my food I hear a girl in back yelling "I told you all we are out of bacon" while walking towards the back so I figured she was getting more. About 15 minutes later I was handed my bag. I looked inside and pulled out the fry's and asked if that was really the small fry. Had to be maybe 7 fry's in it. The girl that handed me my bag (black and red hair) said that was all they had so that was all I got. I'm like we'll cook some more then but she had walked away. I. Left and went and checked into my room got upstairs and pulled out my food. Well I was wrong about cooking more bacon, they must have just scraped up scraps and put on my sandwich there was about 3 little pieces on it then to top it off everything was ice cold and the hotel was 2 minutes away from Popeyes. Filled out the survey and asked to be contacted and have still heard nothing. I would stay away from this place as there are other places that service the same food but probably better. I have attached pictures as well. Also not sure about the cleaning habits ether. There were using a hose and sprayer to spray the floors down in the kitchen while still preparing food. Doesn't seem to sanitary to me.

We stopped at this location for lunch while visiting Batesville yesterday. It was the best…read moreexperience. The food and service were great and the staff was friendly, attentive and courteous. My husband and I noticed that the manager had everything running smoothly and had the respect of her staff while doing it. She was everywhere, from greeting customers, assisting employees and even cleaning tables. We even heard her complimenting employees for a job well done. We were so happy to see a manager operate in this manner that we asked her name before leaving. Latishee Stapleton is definitely a keeper. You just don't see anyone with her attitude, pride in service and example to employees much in this day and time. GREAT JOB!

there were a bunch of idiots soda tasted nasty and watered down took 30 minutes for our food and u…read moreorder a lemonade and it took 25 minutes

We went inside the restaurant and right off you can smell a rancid grease smell. The entire place…read moreis run down and disgusting. The soda machine is pretty neat except that it was filthy and the product tastes like the machine hasn't been cleaned for awhile. The fry's were good and hot but the burgers were not fresh. The buns were cold and the cheese wasn't melted. The carpets are dirty and gross too.

Great place! Smokehouse burger was great. Great flavor and the bread didn't get in the way. The…read moreboudin burger was good but I'm from Louisiana and like spicier boudin. The hot chicken sandwich had good kick. On another note, this is a Christian business that is not ashamed. I loved it. Keep up the good work!

A breakfast burrito that rides the rails straight into legend…read more Some meals feed you. Others announce themselves--plant a flag in your memory and refuse to leave. Jesse James Foods, a train-car restaurant tucked into Batesville, Arkansas, does the latter with the confidence of a place that knows exactly who it is and what it's doing. I arrived from Austin with the quiet skepticism of someone who's eaten well and often. I left recalibrated. The stage is already set the moment you step inside: a railcar theme reborn as a diner, humming with the kind of honest energy that only comes from food made by people who care. And at the center of it all is Jesse himself--part conductor, part craftsman, wholly in command of his kitchen. I ordered two takeout breakfast burritos (mom in hospital) that could not have been more different in temperament yet equally accomplished in execution: the Ghost Aioli Ham Breakfast Burrito and the Sausage Breakfast Burrito. Let's talk about the ghost pepper first--because Jesse did. Knowing my Texas background and my respect (and caution) for ghost pepper heat, he paused. He explained. He offered a taste, not as a dare, but as an assurance. That confidence was earned. The ghost aioli, when paired with the ham, is a masterclass in restraint. The heat is real--but it's civilized. The richness of the ham tempers the ghost pepper's fire into something warm, aromatic, and deeply satisfying rather than aggressive. It doesn't shout; it hums. Of the two burritos, it was the clear favorite--layered, bold, and balanced in a way that tells you this wasn't an accident. This was thought through. The sausage burrito, meanwhile, is comfort done right. Savory, grounded, and generous without being heavy. It's the kind of breakfast that steadies you for the day ahead. And then there's the detail that separates good from great: a proper crispy hash brown aside the burrito. Not limp. Not steamed into submission. Crispy. Structural. Intentional. It adds texture, contrast, and proof that Jesse understands breakfast at a fundamental level. Service matters, and here it shines. Jesse and his staff are warm, attentive, and genuinely proud of what they're serving--because they should be. There's no pretense here, just hospitality backed by skill. Jesse James Foods isn't just a stop. It's a destination. If you're anywhere near Batesville, you owe it to yourself to climb aboard. This is a must-try--and a reminder that some of the best food in America isn't found in big cities, but in railcars run by people who care enough to get every detail right. - M. Brown

had their lights on and the sign light up. It's say it was opening 24 hours. Went to the drive…read morethrough and the gentleman said may I take your order. start to oder and he stated the sytem was down

Man was I glad to find a familiar breakfast stop out here. Slow compared to the ones back home, but…read moreclean. Staff was friendly enough. If you've never had them, avoid the cinnamon raisin biscuits... You will be hooked. Consider yourself warned.

ordered two meals, only got the burger on one, and had hair in it. usually very good, other than…read morethis time.

Absolute cheapskates and terrible service. We ordered our food and ice cream and right as we were…read morepaying, my husband remembered to ask for a small water cup. They stopped the transaction to charge us an extra 25 cents. Whatever. We pay and then I ask for ONE barbecue sauce to go with our food. The cashier says I have to pay for it or forfeit our gravy... what?? The ice cream takes forever to come out even though there's no one in the store. The only silver lining is that they played good music.