This fast food restaurant is different with the different shifts. The morning shift is quite excellent with the service. They are friendly and the food is hot, fresh, and served quite fast. The lunch hours are the busiest, therefore leaving the service chaotic. Sometimes you will receive great service, but the food is often slapped together. But, I would still give them a high recommendation considering how busy they are! The night shift crew usually consist of young teens that do not care about how they serve. The food is often cold and poorly constructed. I would not recommend getting your supper from this restaurant! read more

The McDonald's in Batesville advertises itself as "family friendly," but my experiences here have been the complete opposite. Every time I come here, I'm met with negative attitudes and rude customer service. You can literally just be ordering at the drive-thru speaker and get attitude for no reason. This is honestly some of the worst customer service I've experienced at a McDonald's. It shouldn't be difficult to treat customers with basic respect. On top of that, I've specifically asked for no onions before, only to receive a burger with an excessive amount of onions. Not just a few that were accidentally left on -- there were so many that it honestly made no sense. It seemed like they put more onions than they normally would. Between the attitude, poor customer service, and orders not being made correctly, this location seriously needs to do better. Absolutely terrible experience. read more

McDonald's - Burgers Near Me - Batesville, Arkansas

An acquaintance and I went to use the restroom before leaving, as we opened the door to the bathroom we were greeted with a nasty look by a female employee. Me and my familiarity quickly walked out as we were taken aback by the dirty look we just had shot at us. We decided that we really did need to use the restroom so we decided to try again, we had hoped that maybe the lady had left and gotten whatever she need to done. As we opened the door we met with her again. She very quickly "SHOOED" us away with her hand and spoke to us in Spanish which we very obviously did not understand. Needless to say we will not be going back. read more

Terrible workers. Me and an acquaintance were using the restroom before departure for our delivery and were rudely stopped by a female employee and was "shooed" away with her hands like animals because we could not understand what she was saying. read more

Another horrific customer service experience at this McDonald's location in Batesville, Arkansas. I was waiting to pick up my mobile order inside the restaurant. I asked for a small cup to get some water while I waited on my order. The girl working the front desk, rolled her eyes and huffed, and then turned towards the automated self-order machines hoping somebody would walk over towards her that she could help instead. Just ignored me. I politely asked again. May I please have a small cup for some water while I wait? She actually turned around got a small cup and very angrily gave it to me and said here! Very sarcastically. Once my breakfast meal was placed upfront, I asked for a packet of strawberry jam and two packets of pepper. The response? Another very angry sarcastic. You actually want strawberry jam and pepper?!? I replied yes please. She again, angrily gave me the items, inexplicably handing me grape jelly instead, rolled her eyes and huffed again. I told her that I really didn't appreciate her attitude and asked what was the matter. At that point, she started cussing so I turned and left. I have had many such experiences since the store hired a new manager. if you politely complain to him, you are the problem he wants removed. His name is Earl Robinson. I believe he moved here from Houston, Texas. His response whenever the store gets something wrong with your order is to be angry at you and make it very difficult and embarrassing and loud to have it fixed. I have complained to McDonald's corporation, asked them to have the local franchisee owner to call me. Zero response. The employees are acting rude. The manager is mean towards customers, service at this location is terrible. The store is usually dirty, the employees have taken over the stool top counter by the drink station, that customers need to use. Employees taking deliveries out to the parking lot routinely about run over you bump into you and give you weird looks like get out of their way when you're trying to just get in or out of the restaurant or past "there table where they hang out and snack and keep their drinks". The employees clogging up this area make it difficult to get your own drink or napkin. I have enjoyed McDonald's all my life and especially appreciated the consistent quality of the food and good service at any location you go to. Freddy's burgers is next-door, Wendy's is down the street, Burger King is also nearby. All of these locations have wonderful employees and customer service experiences. And frankly, the manager shown in the picture is not to blame, he is allowed, even encouraged to run the store this way by the regional franchise owner and the McDonald corporation. I encourage others in Batesville to reach out to the McDonald's corporation and see what can be done to bring our McDonald's location back up to the high-quality standards this community deserves. read more

McDonald's - McDonald's Batesville, Arkansas terrible store management Earl Robinson. - Burgers Near Me - Batesville, Arkansas

I ordered a bacon egg and cheese mcgriddle and this is what I got won't be going back read more

McDonald's - I ordered a bacon egg and cheese mcgriddle and this is what I got won't be going back - Burgers Near Me - Batesville, Arkansas

Service...waited 29 minutes in the drive through line on a Sunday night at 10:30 PM. This is the longest I have ever waited for fast food! Will not do this again read more

The worst McDonalds visit I have ever had. The lobby was nasty, the drink counter was nasty, no napkins, ketchup or straws. Placed an order at one of the mobile stations and it did not give a reciept. After waiting for over 5 minutes at the counter, a girl finally walked by and tried to get me a reciept but said neither of the two buttons on her screen would print it. There were many people standing and sitting waiting on food, and it didn't appear that anyone was a manager or in charge there. I don't recommend this place to anyone. read more

They don't have salt asked for napkins only gave me two. The ice cream cone looked like a toddler made it. They need to step it up and quit cutting costs I won't be coming back ever. read more

Awful service! sat for 30 minutes at the first window after being told to order at the first one. Which o responded that I had a mobile order... after sitting there for that long no one came to the window or anything until some one waved me to the second than was told that their computer was down and couldn't complete my order. You would think they would've told me that at the speaker. Habe had multiple situations like this. read more

Good service sometimes but I've waited in line for almost an hour with only two or three people in line before

The worst place in town. Every night we have to sit for a hour just to get a couple big mac while they were all just sitting around talking through the window. Orders were all wrong when we got them, aside of that the excuse for the wait was that it was the only cooks first night and they were short staffed yet it is like this every night? Buisness lost. Could have paid the same price and made my own burger at home. read more

Not happy. Paid for food at 0335, so obviously tired. Just left work early because I'm sick stopped at McDonald's to get the kids something to eat for before school of the morning the guy at the first Window was very pleasant fellow USAA member so that's awesome! the lady at the second window where you get your food not not satisfied at all with her she was hanging herself out the window is that JJ is that ask if that's a j j j then she disappears doesn't say excuse me one moment your food is still cooking nothing just disappears I sat there for 10 minutes with no customer service at all explaining why I was sitting there at 3:35 in the morning no other customers except the guy behind me whom by the way drove off yeah shouldnt have been waiting there for 10 minutes without an explanation, would have been fine if they just said hey if you wouldn't mind it's going to be a few minutes this is going on that's going on whatever I probably would have been okay with that but I'm sick you gave me no explanations and it's 3:35 in the morning and I just left work early bcuz I'm sick. I would have drove off too except I had already paid. So she hands me my food and instead of apologizing for the wait, she says, can I get you some ketchup!!! Seriously. Where did all the customer service go in the world? read more

There food is good but when I want ice cream there machines always "broken". I really like their hot and spicy chicken sandwich.

This establishment has rarely made me happy I ate there. Often I have found McDonald's food to be over priced and not worth the trouble of waiting anywhere from 5 to even 10 or 15 minutes at times read more

This McDonald's is by far the worst McDonald's possible. I'm a frequent visitor (3+ times per week) and they never fail to mess something up on the simplest order. They NEVER make my cheeseburgers plain, even when I'm allergic to some ingredients that come on a normal cheeseburger. When I call to let them know about their mistake, they don't believe my allergies and become incredibly difficult. On top of the the wait is extremely long and the buns are often very stale. Terrible look for their brand. read more

I got my food within five minutes of ordering, the fries were fresh and hot and the burger was delicious the frappe was a perfect desert. Only downside was that it was takeout and drive through only. Otherwise would have been 5 st read more

Some of the worst service i have ever experienced I ordered three number 7s and sh asked me to slow down

literally what you would expect from a mcdonald's. service is good, 1/2 the time. food is good, 1/2 the time. wait time isn't long, ¼ of the time. read more

For McDonalds pretty good mainly go for the $1 sweet tea. Friendly folks but mess up drive thru orders too often. Always go in to order

I got food poisoning from McDonald's in this area twice, one time was with a hamburger the other time with chicken nuggets. I also found a hair in my food and when complaining to the staff whose hair happened to look exactly like the hair I found, my hair being pretty short compared to her own, she decided to glare at me. She didn't make a fuss, but considering the fact you could see that both me and my boyfriend were both shorthaired compared to the long hair found in our chicken it was not exactly a pleasant experience. Neither was the horrible food poisoning after. And now with the hepatitis A outbreak, as well as all of the talk about how they never clean out the ice cream machines and that's why they break down, I wouldn't go here again or to any McDonald's if you paid me. Stay safe whoever reads this. read more

There's nothing fast about this fast food location. They even told me once they had to close to catch up. If you enjoy waiting 30 min for some cold fries then this is your place read more

The absolute worst service I have ever experienced. Drive Thur would not even let us order what we wanted, ended up paying for someone else food. Had to wait on them to refund and then they dumped the cold food in the car and expected us to go on without even checking our order. The worst!!! read more

Very clean and Very nice Staff. Drive Thru is pretty fast during the rush hours and pretty accurate! Batesville, AR

They're pretty good. Can't hurt to come here. If you're in a rush, then you might want to skip over this place though. The wait does take a while. The food is good. I like the number 6. read more