Saw this place passing by Cambridge and decided to stop by. I heard about the funnel cakes and fresh burger patties, so why not?
It's tucked in a small plaza - there are entrances at a few places so if you miss it, head to the lights, turn right and drive down to the back of the Dollar Store plaza to get to the Burger Factory.
Initial thoughts, it looked clean. There is a hand sanitizer station at the entrance that no one seems to be using. Not the delivery guys, not the customers that walk in... a little concerning. There is a poster up for their daily specials, typically $1.00 off the regular priced burger. Not bad.
2 people ahead of me, no social distancing from the line up to order to the customers in the booths (slightly concerning). I felt bad for the people sitting around, but there is no indication of where to stand when waiting to order and waiting for your order. No limitations on how many can be in there. It took about 15 minutes of waiting to actually order.
The juicy Lucy was on special so i ordered it and had my choice of toppings. Ordered also a chocolate shake. My friend ordered a funnel cake with ice cream, strawberries and whipping cream. Good to note is that each topping is extra $$. It's $6.99 for the funnel cake base. about $2.50 per topping on top of that.
Half an hour of waiting before I get my order, separately. I got the funnel cake first. The funnel cake was fried fresh and crisp. Thick. But dry. So crisp that the melted ice cream and strawberry sauce did nothing to soften the cake up. It' wasn't the best funnel cake I've had, but it was ok to satisfy the craving.
Halfway into the cake, my burger was ready for pick up. The burger is an average size. The patty was thick. I cut into it and the cheese oozed out. That was awesome. Patty was juicy and the toppings were fresh. This was actually a very very good burger.
Chocolate milkshake was made about 10 minutes after picking up the burger. This was meh. Quite a disappointment actually. You taste the vanilla ice cream. no chocolate flavour. You can see it though, the hints of chocolate but I didn't think it was worth the 5.99 or whatever it was for a medium sized milk shake.
Overall, burgers are fantastic. The funnel cake is an average one if you're really craving for it. I'd stay away from the milkshakes. Much better options elsewhere.
Be weary though that they do a lot of skip the dishes orders. They grab food, put in bag. They usually come in without sanitizing... so slightly concerned there.
The restaurant has a good number of employees working in their tight kitchen quarters. Booths don't get cleaned immediately. You would have to ask them to clean them for you when getting your food. Service was... well, they're nice people. read more