Mike was amazing!!! Buying a car for my son he made it painless, explained everything to us step by…read morestep and great person to work with!! Thank you Mike!!!!

DO NOT BUY FROM THESE PEOPLE. 3 years ago I bought a car from them, they said it was in perfect…read morecondition. It was in the shop a month after I got it for problems. It has had nothing but problems since. Come to find out it was in an accident before I got it which was never disclosed to me. I was also never offered gap insurance, which I understand is not legally required but any decent human being would offer that to their customer. I WOULD NEVER RECOMMEND THEM TO ANYONE!!!

BEWARE. Walked away from a deal today. They put a NYS inspection sticker on a vehicle that WILL NOT…read morepass inspection. Hope they can pay the fines from NYS. If all you know is how to drive it and where the gas goes, bring someone with you that knows their stuff about vehicles.

Bought a car blown engine the insurance they push not worth it tried to work a deal and I was told…read moretrade for an EV i would get $4000 from the government that was my way out didn't do it. Buyer be ware the worst company ever to do business with.

I've bought a few cars from Brian. He's a straight shooter, I trust Brian, he curates his cars from…read moreauctions regularly and they're nice clean cars

Purchased a 2014 Dodge Dart and had only good things to say about it and no issues. Brian was very…read morehelpful and answered every question and concerns I had

I have bought many used cars over the years and was very impressed with RPO!! They are a no…read morepressure dealership and Bob took so much time and was so patient trying to find me the right car! Due to issues of my own I was not able to purchase at this time but will for sure be back and will send my friends and family there if they are looking to buy a car!! Thank you Bob for a wonderful experience!! Thanks again, Wendy

THESE GUYS ARE AMAZING !!! I want to Thank you for everything- Matt, Jason and Anthony. You guys…read morewent far and beyond expectations. Matt, you are definitely the sweetest guy I ever met. With a sick husband at home, bringing the car to me to test drive is one thing I will never forget. I would go back in a milli-second to buy a car from them again. It's nice to know that humanity still lives in this World. I'll love you guys 4 ever !!!!

Until you've been to Village Motors, you may not know what a great car-buying experience is. I've…read morebrought perhaps 6 cars over the years from dealers and carmax. The VanBortel way and the VanBortel people make it a completely different experience. The VanBortel Way make the car buying experience easy, straightforward, and pleasant. The VanBortel people lead to meaningful, fun interactions. We worked with Scott Flanagan at VanBortel Village Motors. Yeah, the car we wanted to see was ready when we got there. Yeah, it was no hassle to take the car out. Yeah, he helped arrange a tradein. Yeah, he explained what we needed to know about the vehicle. But it was a fun, personal interaction. Whataplace!

The salesmen are great! Straight to the point and extremely knowledgeable. Highly recommended!read more

The fuel door on my car would not open and I was at gas station trying to get gas when this…read morehappened. Mercedes will only tow to closest dealership which is this dealership or you have to pay which is a considerable distance. Thought OK now that they advertise on Radio that they provide pick up and service deliveries and have loan vehicles maybe things will be better. I would be WRONG.... While I was pleasantly surprised that they fixed it the same day... Heard nothing from them after I called them to tell them the car had been picked up. Reached out and heard back from them an hour before closing that my car was ready. Mind you I live over 50 minutes away. I asked about them dropping off my car the following day only to hear it would be two weeks... Why advertise you have this service if you are not able to provide or do so. Asked as well if they could leave keys under mat and I would lock the car through App. Was told first it could not be done which is a lie as another dealership did this for me. Than was told it was against company policy. Told I could pick up by car with my spare key and then drive almost two hours round trip the following day to get keys. I opted to immediately leave in the middle of a snow storm to get my vehicle and told them I would get there just before closing. My car was sitting out buried in snow unlocked when I got there so much for security concerns. Staff was waiting in the dark 5 minutes before closing and the inside of my car had mud on door, mats, and seat (boot print on seat). I would not come to your house and put my dirty boots on your furniture and expect my things to be respected. This is not the first time I have picked up my car and the interior is dirty when I gave it to them clean as they do not cover interior of these cars. Nor like any other dealership in the area wash your car. Would rather go out to Albany or Rochester for service.

They seem nice at first but I bought a car with a lot of problems. I reached out within my 30 day…read morewarranty which is not enough time and I didn't get the help I deserved for the amount I paid. They just want a sale customer satisfaction is not their priority. I suggest you go somewhere else and don't make the same mistake I did. What's the point of buying a car and having to do work within less than 3 months. This is what I was trying to avoid!

I purchased the car from this guy and at the to start he did not work with me that should have gave…read moreme the red light not to work with him now I got put an engine into the car cuz it's knocking 06,000 now I got to put an engine into it not happy don't buy cars from this guy he slaps a sticker onto him and does not inspect them and needed so much work and I asked him how did his car pass don't trust him he is a ripoff

Paul from Mill Street Automotive Inc is AMAZING! Super helpful and very warm and kind. He made car…read morebuying very comfortable and super easy since he took care of all the DMV hassle. Coming from San Diego, I didn't know what to expect nor what to look for. He made sure to put me in a beautiful GMC Acadia, that would keep me safe for my commute to and from work that was in my price range. I never felt like he was pushy either! I would absolutely suggest Mill Street Automotive Inc to all my friends.

I recently purchased a vehicle from Paul. He would not come down on price, but "threw in" a…read more6-month Warranty. From a past review (which I had never read), the purchaser called his warranty "a joke". How true!!!! I ended up with a bad transmission. $900.00 later, I got the vehicle back with the AC not working!! The garage that did the transmission said they checked the AC system and everything was fine, unfortunately, that's not the case. I was tempted to call Paul, but I'm sure it would be a waste of time. When I called him about the transmission, he would not work with me at all. He said to me," What did the warranty cost you?" when I said "you gave it to me" his reply was "BINGO" haha....not very professional. As I continued my conversation with him (without losing my mind) he kept saying to me, in a very "child-like voice........" I'm sorry" After several times of listening to that, I had to get off the phone with him..... My advice to anyone would be.......Be extremely careful. If something happens, your out of luck.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.