I've actually used this plumbing company just one time so this review will express my personal…read moreexperience. Last winter on an unexpectedly frigid day, my outside tankless water heater completely froze up. I didn't know who to call to get a spur of the moment plumber. A friend of mine suggested these guys. I called them and they were at my house within one hour. They thawed out the water heater lines and insulated them. They charged me a reasonable price ( very reasonable under the circumstances) and I haven't forgotten that. I've had no further issues with the completion of their service.

Just moved onto a new home and Rick at Plumbing Doctors came out not once but twice to help…read more Patient and knowledgeable. I highly recommend this company

Please note that Britney with the 5-star review is actually an employee. Secondly, the technician…read moredamaged the housing around the valve that was supposed to be an inexpensive fix morphed into a bid for $2000 that the technician was responsible for damaging. Unethical company. Americans in this generation= Land of the Free, home of the blame. They said I damaged my own shower valve. Unbelievable corrupt accusations. They earned the 1 star not good review.

Great company to work with. Took care of my issues quicker than anticipated. Cost effevlctive and…read morerespectful of my home.

I was part $400 to get one handle replace and one faucet tub replace. Now my upstairs shower is…read moreleaking into my downstairs bathroom ceiling at which point they wanted to charge me $125. No thanks I'll fix it on my own. Should've done it on my own in the first place

Had Roto Rooter come by the shop and the tech did absolutely nothing. He claims he "snaked" the…read moredrains but the problem was not resolved. Got charged $500 plus for absolutely nothing, and the icing on the cake? The tech left a mess absolutely everywhere. Literally all of the bays were left with this nasty sludge that's being tracked everywhere. The tech seemed like he didn't know what he was doing and seemed like he was inebriated or high. I do not recommend this company and I hope this review saves another shop from the headache we have to deal with.

Prompt service. Reasonable prices. Friendly service Technician. KEVIN arrived on time. He took the…read moretime to explain the issue to me and gave me a price. And gave me time to think about it. No pressure no worries. Came back the same day and fixed me problem.

Had hvac technician come out to perform hvac tuneup. He proceeded to tell me my 7 year old gaspack…read moreunit heat exchanger was all rusted and had holes in it and was most likely dumping carbon monoxide into my vents and it could kill us. Told me that he legally had to shutoff the gas supply to the unit as it was dangerous. Quoted me ballpark figures of $5k to replace the heat exchanger or even better to replace the entire unit at a cost of $9k-$15k! I immediately called my prior service company and them come out and inspect the unit the next business day. They pulled the blower motor and showed me a very shiny heat exchanger that was in perfect shape. The thing the Preferred technician was showing me was the burner, not the heat exchanger! My prior technician also informed me my unit is still under warranty and the heat exchanger has a 20 year parts warranty so I would only have to pay $500 labor charge to replace it if it was bad. If feel like Preferred Home Services are dishonest and use scare tactics to upsell their unknowing customers on unnecessary repairs and replacements. I attempted to address these complaints with management at Preferred Home Services, but after waiting for 3 days with no call back, decided to post this review. I will not use their services again. ​

It was just past hurricane Helene here in the Upstate. We were 9 days without power. On the tenth…read moreday we found our water heater leaking under the house. We called Ed - A very educated Veteran, who came out and looked over what we had the very next morning . He gave us an all-inclusive bid that we accepted. On that same day we had a new hot water heater & hot water! I would recommend this company to anyone needing professional & licensed plumbing services at a great value. Two thumbs up!

I have used Ed Enlow for numerous years. He has always been prompt to respond with any plumbing…read moreproblem I have. If he tells you he will be there, HE SHOWS UP PROMPTLY AND ON TIME! He is very honest. I can always be certain he will not over charge me. He cleans up when he is finished and is very pleasant to talk with. I have recommended him to several people and they have always been pleased with his work and charges. I highly recommend him to anyone with a plumbing problem Suzanne Wilson