I appreciated that they checked the heart of my cats. However, I felt uneasy from the moment the…read moreexamination began. The vets are young. I asked myself how much experience can they really have? I wondered why the female vet rambled on as if she were giving a lecture. I did not get their names, no proper introduction (look me in the eye and shake my hand). I am a senior and I was not satisfied with the experience. I also found them quite expensive in everything. I am not happy. This hospital was run better before. This is a new set of vets...better suited to deal with younger folks who are into social media. I asked them not to text, simply email or call. They proceeded to text. I am not sure I will go back.

I have been bringing Lucy here since she was months old. Now out of nowhere, they're no longer…read moreopened Saturday and I need to find a new clinic. Lucy is now 8 years old. This is a huge inconvenience and I am very disappointed.

I've been going to Harlem Animal Hospital since 2018, and I can't recommend them enough. Dr. Kiani…read moreand the entire team are consistently kind, knowledgeable, and attentive. They take the time to explain everything clearly, never rush appointments, and always make me feel confident that my dog is in the best hands. It's clear they genuinely care and truly love the animals. Over the years, they've been reliable, compassionate, and thorough through both routine visits and more stressful situations. Having a vet you trust completely makes all the difference, and I'm very grateful to have found them.

Too many stairs. Don't be injured or old. A very long and steep staircase! When you go back, the…read moreVet doesn't want eye contact.

Amazing experience and open when I'm out of work later in the day. I would recommend this location…read moreand staff.

Service is ok for vaccines, nail trim, etc. But the prices for anything else is a bit high. They…read morecharge me for any x-rays and then they try and sell me all the other tests without any indication of "what could be" wrong. Additional tests could add ab extra 1500 per their "quote,". I have done research as far as pricing -- This place charges top tier prices for their services. Which means you might as well go any where else and you probably will pay way less. No in between no brakes, just prices as if we're in the middle of Manhattan. My suggestion do your shopping around. They are clean, the receptionists are awesome but they fail in the fair pricing department.

The staff was extremely nice and kind to my previous 2 pets. The vet was extremely kind…read more Unfortunately, the older female passed sway last week. The staff were very kind and sympathetic and I will always remember their support.

Im in the service industry, and am disappointed in the service offered for price we all pay…read moreResults from tests, several times now I wait days for a call from Dr after leaving messages and being told we will know in 2 days now 41/2 I was told only have Dr last several days, too busy to call they told me. Don't call prescriptions in for Pet owners. They should offer this most Vets do Our pets can't go in back, that's just plain crazy in 2025 THERE FRONT STAFF,VET TECHS AND VETS ARE ALL GOOD PEOPLE GOOD AT THIER JOBS. DR FRIED NEEDS TO OFFER BETTER SERVICE FOR HIS CLIENTS

Dr. Jiao is a wonderful, caring and honest vet. He has cared for my pets for over 25 years and is…read morereliable and knowledgeable. Always gives a clear diagnosis and instructions.

Dr Jiao is the only doctor I trust with my Cane Corso's! He knows his stuff, he's knowledgeable,…read moreand he truly loves animals. I have spent thousands of dollars on other doctors that can never figure out what was wrong with my dogs and once I met Dr Jiao I stopped searching. He's always available to help.

Today 7-6-26 I brought my 4month old baby girl in to see the vet. Unfortunately she hurt herself…read morerunning from the sound of fireworks not sure if its fractured or not. Let me start by saying the lady at the front desk was such a sweetheart. She answered all my questions an understood my concerns. Im a first time SMALL dog owner so this is all new to me. The place is small but it is very clean. I felt comfortable and i know my baby girl did too. The (DVM) who saw us today was DR Sean Soliman He asked a lot of questions and took the time explaining all my options, as well as him taking the time to understand my financial situation. I feel he did try his best to help me as much as possible with keeping my bill as low as we could and not run a bunch of unnecessary test. My baby needs a x-ray an i can not afford it right now so i settled for (PLAN B- pain management) in hopes i can get a appointment with the aspca or humane society as soon as possible. Thank you Doc Sean and Staff at The Bronx County Animal Hospital for taking care of my baby girl. I HIGHLY RECOMMEND THIS PLACE P.S I dont write many reviews.....

Love Dr.Solomon and his staff. Very thorough and caring as well as trustworthy. Highly recommend…read morehim.

I came here for the first time for an emergency grooming and nail appointment because my dog…read moreCharlie really needed it badly. They were able to schedule us for the very next day, which I truly appreciated. His appointment was at 8:30 AM, and he was seen immediately. We were all done and out by 10:50 AM! What really stood out to me was the communication. You receive text messages every step of the way, including updates and details about your dog, so you always know what's going on. I really appreciated how informed and comfortable they made me feel throughout the entire process. What a gem! The service was amazing, and Charlie came out happier than ever. I'm so happy I found this place and would truly recommend them to anyone looking for great grooming service. We'll definitely be back!

If you are dealing with a sick or dying dog, have a disability, or rely on a service dog, I would…read morestrongly warn you against using Inwood Animal Clinic. I was a long-time client, and this last experience was disturbing enough that I've ended the relationship completely. In my view, this clinic is very quick to upsell and mark up fees when clients are vulnerable and under time pressure. I came in on 5/5/26 for an international health certificate and USDA endorsement for my psychiatric service dog. I sent all information up front, including that I have a documented disability and a prescription for a psychiatric service dog. Instead of handling that professionally, staff repeatedly talked to me as if I was trying to "game the system," saying things like "when people come, they bring a letter," and pushed back when I tried to preserve some privacy. Once I did provide the letter I had the entire time, the owner's first move was to try to add extra, unrelated services that were not required, and then imply she'd "mark things OK" on the certificate as if she was doing me a favor. The invoice tells its own story: $81 for the exam and $17 for medication, but then $189 for the "International Health Certificate," $238 for "USDA electronic endorsement VEHCS," and another $189 for "USDA Rabies Certificate Endorsement," for a total of $714. USDA's own fee schedule for endorsement is far lower than what they labeled as "USDA" endorsement charges, and they had already added a separate clinic fee for their services. In my opinion, that is an outrageous markup of what are presented as federal endorsement costs, especially when a disabled client is relying on them to follow the rules. The endorsement itself was processed by the USDA the same day it was submitted on 5/5. I did not hear anything from the clinic on 5/6 or 5/7 -- no proactive update, no documents, and no word about the "refund" they had told me I might receive depending on what USDA charged. I had to chase them for basic information and for copies of documents that I needed, regardless of any fee dispute. Only after I escalated did I get a voicemail from the owner claiming they had been "disputing with USDA," which had never been communicated earlier. The office manager also tried to tell me the VEHCS system "asks for a letter" as if that justified their resistance, when in reality the system requires the vet to answer whether the dog is a service animal and what tasks it's trained to do. I've seen the system myself. The way they handled this felt less like a good-faith attempt to follow federal rules and more like protecting their markup. This isn't a one-off. When my previous elderly dog was seen shortly before she passed, I was presented with a workup of bloodwork, X‑rays, and other tests around $1,000, and then given a verbal cancer diagnosis almost immediately after the X‑rays, before blood results could reasonably have been reviewed. I never received a call with those blood results. Even though the same owner accommodated me when I couldn't be present for euthanasia, none of that history translated into any sensitivity or accommodation this time around. To be clear, I'm willing to pay for the actual exam and medication. I've disputed the remaining $616 in certificate/"USDA" charges with my bank and will take it to small claims court if I have to. In my view, this clinic mishandled a straightforward request, overcharged heavily for endorsement-related items, and treated a disabled client as if they were trying to get away with something instead of providing clear, honest service. I've since moved to a different vet who was able to handle the paperwork promptly and transparently. I would recommend anyone with a disability, a service animal, or international travel needs to think very carefully before trusting Inwood Animal Clinic with critical paperwork or relying on them for clear, upfront pricing.

Dr. Lowenstein was unfortunately booked and could not come to my home to see my sick and nervous…read morecat. But that didn't stop him from spending 15 minutes on the phone with me asking questions and sharing his expertise. He even asked me to send him the cat's recent medical records, which he reviewed and then called me back with further detailed information. All this for a cat he was unable to personally treat... Dr. Lowenstein embodies deep and abiding care for our pets with no sign of the profit-first and up-selling that I've encountered at other vets. I can't picture a better, more caring, more expert vet than Dr. Lowenstein.

I used Dr. Lowenstein many years ago for my two cats and he is tops!!!!! He made house calls and…read morewas wonderful with my cats. He has patience of a saint catching my very scarred cats. It is great to see that he is still practicing and making house calls. Barbara D. Financial Destrict

Alicia was absolutely amazing from the moment my partner and I walked through the door. We brought…read morein our beloved Siamese cat during one of the most difficult experiences of our lives, and her kindness, patience, and compassion made all the difference. She understood what we were going through on a level that went far beyond customer service.This would be the place I take my future pets moving forward

'Warning' Do Not Come Here…read more Go some where else. They over charge and do not complete their task at hand. I have been coming here for years. It has been a huge decline in service Through the years. Paying up front. Expecting results. Right now it's Pay up front and maybe wait for results. My recent visit i was charged over a Thousand dollar. was sent home knowing i have an emergency. Waiting there four Hours just to be sent Home with no invoice and nothing. while my pet suffers. Had to go to another hospital with good service to take care of a simple treatment. Now i have to go back and fight for my refund. Take your pets else where. Scammers.

The veterinary staff at VEG Upper East Side went above and beyond to help my dog, Palmetto. Dr…read more Kass was one of the most knowledgeable and compassionate veterinarians I have ever interacted with, and I could not recommend her more. After a week of various vet visits, procedures, and a trip to the emergency room, I was out of options and completely desperate to help my best friend. The staff here went well above what is expected of them to make me feel informed, comforted, and safe. Plus they did a remarkable job on my dog's surgery. I could not recommend this team more. They took what was the worst day of my life, a day where I thought I might have to euthanize my dog and best friend, and gave me hope. Ten out of ten stars.

Our dog was taken to this business . The treatment that was given was inadequate and we had to the…read moreAMC animal Hospital 3 hrs later and now waiting . My dogs already was admitted to AMC for 4 days 3 in DOGGIE ICU . The dog was diagnosed with dehydration z You missed that . . your treatment plan was totally inadequate. I will not be back . Just head direct to AMc . It's only 3 blocks . I DONT RECOMMEND .